Question about Logitech Webcam

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I have a logitech messenger webcam 8.47 which used to work. I am running windows XP. I noticed that it stopped working this past week, thinking it wasn't plugged in properly, I unplugged it and replugged it, but it didn't make a difference. So I uninstalled the software and tried to reinstall it. When the software prompts me to plug in the device in the USB port, it doesn't recognise that it's plugged it. Nothing happens.

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Visit the Logitech website and browse the photo gallery for your model and click on the photo to navigate to the support page.
Note - Older models on page 2 - look for the link at the bottom right of page 1 and click on it "Still can't find your product?"

http://www.logitech.com/index.cfm/405/&cl=us,en?prodcrid=405

In addition to the Logitech installer you will need to check the support software - Microsoft DirectX . This comes pre-loaded on most Windows computers but has to be updated - I am currently on version 11
To start the DirectX Diagnostic Tool, click 'Start', click 'Run', type dxdiag in the Open box, and then click OK
Run through the tabs checking the 'notes' windows for information
The version will be shown on the 'Systems' tab

Procedure to re-install Logitech software
Close all programs while uninstalling - downloading and uploading software
Disconnect your webcam
Uninstall the current webcam software on your computer
Restart computer
Download the Installation package from Logitech
Run the installer and choose your options during the installation - You may not want Logitech Chat but the Desktop icon for the webcam toolbar is a must.
Connect your webcam when prompted.

Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.

http://www.testmycam.com/
Not working ? - troubleshoot your drivers and software - get your cam working before moving on

Working OK ?

Set your webcam mic as default ( if it has a built in mic)

Plug in the webcam

TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
Right click on the volume graph and select 'Show disabled devices' and 'Show disconnected devices'
To set required (webcam) mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

Posted on Sep 10, 2010

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1 Answer

Webcam compatible for MAC OSX 10.4.11


Check here for MAC compatible cameras.

Manufacturer/Model Driver version Platforms Meets requirements

3com Home Connect 6.6.4 Windows 2000, Me, 98 Yes

Apple iSight (Firewire) Firmware 1.0 Mac OS X (Pantder) Yes

BTC PC 380 Intel 3.20.1001.0 Windows XP Yes

Creative WebCam Go Plus 1.0 Windows XP, Me, 98 Yes

Creative WebCam (WDM) 1.0.11.131 Windows Yes

D-Link USB WebCam(DSB-C100) 0921 Windows XP, 2000, Me, 98Mac 9.2 and 9.1 Yes*

IBM Ultraport Camera 2 Most Current Windows 2000 Yes

Intel Deluxe PC Camera 1.0 Windows XP, 2000 Yes

Intel Easy PC Camera 1.0 Windows XP, 2000, Me, 98 Yes

Intel PC Camera CS 110 6.0.0.62 Windows X Yes

Irez Kritter USB 1.02b4 Windows 2000, Me, 98,Mac 9.1 Yes*

Irez StealtdFire 1.2 Mac 9.2, 9.1, 9.0.4 Yes

Logitech ClickSmart510 7.0.0.1221 Windows Yes

Logitech QuickCam traveler 6.0.1 Windows 2000 Yes

Logitech QuickCam Web 6.0.1 Windows 2000 Yes

Logitech QuickCam Express 6.0.1 Windows 2000 Yes*

Logitech QuickCam Pro 3000 6.0.1 Windows XP, 2000, Me, Mac 9.2 and 9.1 Yes

Logitech QuickCam VC Windows - 4.1.5 Macintosh - 2.1.2
Windows 2000, Mac OSX, 9.2, 9.1, 9.0 Yes

Logitech QuickCam Zoom 8.0.3.1110 Windows XP Yes

Orange Micro iBOT Pro Firewire 4.10.22 Windows 2000, Mac OS X and 9.2 Yes

Veo Stingray 5.0.0.0 Windows XP, Me, 2000, 98 Yes


Copy this site and paste it in your web browser address bar and hit ENTER todownload the MAC drivers macam version 0.9.2 (current version)
for Logitech Quick Cam.

http://webcam-osx.sourceforge.net/downloads.html

Then to use it on the Web, do this.

Web Camera's have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ )
set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.HTML )
set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
Next go to the Test Audio section and (in blue writing) click on "Open the call setup assistant" and follow the instructions on the left window.

C. Windows Live Messenger:
http://www.microsoft.com/downloads/details.aspx?familyid=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=en
After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.

Jan 27, 2010 | Logitech QuickCam Connect Webcam

1 Answer

No mac driver?


Check here for MAC compatible cameras.

Manufacturer/Model Driver version Platforms Meets requirements

3com Home Connect 6.6.4 Windows 2000, Me, 98 Yes

Apple iSight (Firewire) Firmware 1.0 Mac OS X (Pantder) Yes

BTC PC 380 Intel 3.20.1001.0 Windows XP Yes

Creative WebCam Go Plus 1.0 Windows XP, Me, 98 Yes

Creative WebCam (WDM) 1.0.11.131 Windows Yes

D-Link USB WebCam(DSB-C100) 0921 Windows XP, 2000, Me, 98Mac 9.2 and 9.1 Yes*

IBM Ultraport Camera 2 Most Current Windows 2000 Yes

Intel Deluxe PC Camera 1.0 Windows XP, 2000 Yes

Intel Easy PC Camera 1.0 Windows XP, 2000, Me, 98 Yes

Intel PC Camera CS 110 6.0.0.62 Windows X Yes

Irez Kritter USB 1.02b4 Windows 2000, Me, 98,Mac 9.1 Yes*

Irez StealtdFire 1.2 Mac 9.2, 9.1, 9.0.4 Yes

Logitech ClickSmart510 7.0.0.1221 Windows Yes

Logitech QuickCam traveler 6.0.1 Windows 2000 Yes

Logitech QuickCam Web 6.0.1 Windows 2000 Yes

Logitech QuickCam Express 6.0.1 Windows 2000 Yes*

Logitech QuickCam Pro 3000 6.0.1 Windows XP, 2000, Me, Mac 9.2 and 9.1 Yes

Logitech QuickCam VC Windows - 4.1.5 Macintosh - 2.1.2
Windows 2000, Mac OSX, 9.2, 9.1, 9.0 Yes

Logitech QuickCam Zoom 8.0.3.1110 Windows XP Yes

Orange Micro iBOT Pro Firewire 4.10.22 Windows 2000, Mac OS X and 9.2 Yes

Veo Stingray 5.0.0.0 Windows XP, Me, 2000, 98 Yes


Copy this site and paste it in your web browser address bar and hit ENTER todownload the MAC drivers macam version 0.9.2 (current version)
for Logitech Quick Cam.

http://webcam-osx.sourceforge.net/downloads.html

Then to use it on the Web, do this.

Web Camera's have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ )
set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.HTML )
set it up as follows:

Dec 21, 2009 | Logitech Webcam

1 Answer

Logitech webcam and yahoo messenger


ok try to uninstall yahoo messenger and reinstalle it ive had the same problem once before

Nov 08, 2008 | Logitech Webcam

1 Answer

Haveing trouble installing logitech quick cam onto my comuptor thats running windows vista


This problem was caused by a compatibility issue between Windows Vista and Logitech QuickCam Messenger.
Logitech QuickCam Messenger was created by Logitech, Inc..
Recommendation
—————-
To search for similar devices that are compatible with this version of Windows, visit the Windows Vista Hardware Compatibility List website online.
However, it’s not totally out of hope for owner of Logitech QuickCam Messenger who has upgraded to Windows Vista. The following hack will use Windows XP driver (a common trick to use non Vista compliant device) to install the webcam in Vista:
  1. Download QuickCam 8.4.8 with driver for WinXP.
  2. Install WinRAR if not already installed yet.
  3. Open the setup installer qc848enu.exe and unpack its contents to a folder. Alternatively, right click on qc848enu.exe and select “Extract to qc848enu\” option.
  4. Insert or plug in the Logitech QuickCam Messenger to a USB port if not already done so.
  5. An “Driver Software Installation” icon in systray (notification area) should appear, which will pop up detailed message if click. It should fail, and “Add Hardware Wizard” dialog window will appear. Choose to install the driver manually by instructing the Wizard to locate and look for the web cam driver inside the Drivers folder under the unpacked folder of the qc848enu.exe setup program. You can use browser button to select the folder.
  6. Windows Vista should grab the XP driver and install it properly.
  7. Download the latest version (10.5.1) of Vista compliant QuickCam software from Logitech to install the software on Vista.
  8. Run the setup (qc1051enu) normally. You may need to skip the detection of webcam near the end of installation process.
Voila, you can now use the Logitech webcam to capture images or use it in conjunction with video chat in IM programs such as Windows Live (MSN) Messenger, AIM Messenger, Yahoo! Messenger, Skype or run Logitech VideoCall.

i hope thist post can solve your problem


thank's


cropp

Mar 14, 2008 | Logitech Webcam

2 Answers

Logitech QuickCam Express: Microphone not working


If you have windows messenger follow below

Windows XP
Windows Messenger is a native Instant Messenger application to Windows XP. This application can be used to set the output device of your choice. In turn, this information will carry over to the MSN Messenger 7.5 application settings.
Launch Windows Messenger and execute the audio tuning wizard.
  1. Go to “Start”.
    Select “Run”.
    Type “msmsgs” and click “OK”.

    9952.jpg
  2. In theWindows Messenger, click “Tools” and select “Audio Tuning Wizard”.

    9953.jpg

  3. Follow the steps which are provided by the “Audio Tuning Wizard” and select your desired Microphone & Speaker device.

    9954.jpg

  4. Once this process is complete, close the Windows Messenger application.
    The configuration change made through Windows Messenger should now be set in the MSN Messenger 7.5 application.

Mar 08, 2008 | Logitech QuickCam Express Web Camera

1 Answer

Logitech messenger web cam


This is the one I used for my w2k.

I think you can either download the 8.1, and use this to update. Or it may work on its own. It's been a while.



http://www.microsoft.com/downloads/details.aspx?FamilyID=2da43d38-db71-4c1b-bc6a-9b6652cd92a3&DisplayLang=en

Jan 13, 2008 | Computers & Internet

1 Answer

Logitech QuickCam Pro for Notebooks


Bob P,
I have Logitech Quick Cam STX not exactly what you have but I think close. I got it to work with Messenger. I have made it through the installation. Not sure what I did to make it work.
I would assume it can be done. If you think it would help to compare our settings some how or for me to help in some other way please let me know. I will be online lots during the day next week as I am not working next week.

Good luck.

Dec 06, 2007 | Logitech Webcam

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