Question about Dishwashers

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Dishes on top two arms not getting any water and cannot find an easy way to remove arms and tube to see if clogged up?

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  • donhill622 Sep 10, 2010

    NO THIS REPLY IS UNACEPTILBLE THE COMMENTS WERE GENRIC AND NOT PACIFE TO MY MODEL. i STILL DO NOT KNOW HOW TO REMOVE THE PART NUMBER 8268343. AND WHAT ELSE COULD BE WRONG. WHAT IS THE MOST COMMON PROBLEMS, AND HOW TO DETERMINE THEM.I WAS TOLD BY SEARS THAT THIS WAS A FREE SERVICE . THAT I WOULD NOT BE CHARGED FOR THIS SERVICE

  • donhill622 Sep 15, 2010

    Thanks, this seems to be what i need , but I am having trouble whatching the video. My computer"s problem so I am working on it. Seems I need to fix my computer before i can fix the dishwasher.

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2 Answers

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  • Dishwashers Master
  • 2,605 Answers

Hello,

Welcome to FixYa,

The part you`re referring to, # 8268343


example...

dishes on top two arms - 8dddedb.jpg


Yes, can be difficult to remove. I find removing the top rack to be the best place to start.

However I also find sometimes visual "how to" instructions are better than explanations, therefor I`ve attached a video for you to check out.

http://www.youtube.com/watch?v=iRCCrEwrst8&NR=1

This should help you get to the pump filter, spray arm and check for food deposit, broken glass, undissolved detergent and general water deposit built up in the sump well.

The key is to get in there and clean it all out, This will be applicable to most Whirlpool, Inglis, Kenmore, Kitchen-Aid, Jenn-Air.

When you`re finished run it through a test cycle and see how it goes. You may even want to run it empty with just a bowl of "white vinegar" on the top rack for a dishwasher bath.

Let me know how you make out and what you find.


Good luck.

Regards,


Macmarkus :)

Posted on Sep 11, 2010

  • Mark MacDonald
    Mark MacDonald Sep 15, 2010

    Hi,

    the video definately works, I just tried it again. Maybe try lowering the image quality in the lower right hand corner of the video box...it defaults to 360p but may run smoother at 240p or try hitting "pause" thus allowing the video to completely load (buffer) bfore playing it.

    Hope it works, it is very helpful.

    Good luck.

    Regards,

    Macmarkus :)

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  • Master
  • 11,896 Answers

Water is forced through the spray arms of a dishwasher by the unit's pump and motor assembly. The force of the water propels the spray arms, spraying water and detergent onto the dishes on the dishrack. Depending on your model, you may have only one spray arm located on the bottom of the dishwasher, or you may also have an upper spray arm located at the top of the unit above the upper dishrack. There may or may not also be a plastic tower extending from the center of the lower spray arm, whose purpose is to spray an additional blast of water at the dishes.
Remove the lower dishrack from the unit. Reach into your dishwasher and spin the lower spray arm. Take note of whether or not the arm moves freely or if its movement is restricted. It should not be restricted in its path of motion. Now gently pull up on an end of the spray arm. The spray arm should be free to wobble up and down. Next carefully examine the spray arm seams. If they have split or are damaged, the dishes may not receive the amount of water pressure required to fully clean the dishes. What's more, if water is in fact spraying out of the spray arm from its seams, it is possible that it can cause your dishwasher to leak.
If your dishwasher has a spray tower, pull up on it as far as it will go and then let it fall back down. Again, this movement should not be restricted. It should be a fluid and smooth motion. Also, unscrew the spray tower and examine it for any debris or foreign objects. Remove any that you find.
Gain access to the upper spray arm by removing the upper dishrack. Perform the same tests for the upper spray arm as you just did for the lower spray arm. Keep in mind that the upper spray arm may not wobble as much as the lower spray arm.
On a final note, some dishwasher models have a water tube that meets up with the upper spray arm once the upper dishrack is pushed back. It is a good idea to check to make sure this tube is aligning properly with the upper spray arm.

Dishwasher spray arms are removeable. You can take them out and clean them, or you can take them out to replace with new ones.
Disconnect the power source to your dishwasher before you conduct this or any other repair. Either unplug the unit from the wall outlet, remove the appropriate fuse from the
Water is forced through the spray arms of a dishwasher by the unit's pump and motor assembly. The force of the water propels the spray arms, spraying water and detergent onto the dishes on the dishrack. Depending on your model, you may have only one spray arm located on the bottom of the dishwasher, or you may also have an upper spray arm located at the top of the unit above the upper dishrack. There may or may not also be a plastic tower extending from the center of the lower spray arm, whose purpose is to spray an additional blast of water at the dishes.
Remove the lower dishrack from the unit. If your dishwasher has a spray tower in the center of the spray arm, remove it now by unscrewing it with your hand. You should see a bolt in the center of the spray arm. Remove the bolt and then remove the lower spray arm by pulling up on it. If your particular spray arm is not held in place with a bolt, lift up on the spray arm to remove it from the unit. You may need to rock it back and forth a little to help ease the process..
If there are any washers used with your spray arm, make sure you return them in the same order they came off.
If you are replacing the spray arm, simply discard the spray arm you have just removed, and insert a new one in its place. To clean your spray arm, soak it in warm, soapy water. Rinse it clean with a high pressure spray of water. Return spray arm to dishwasher.
Water is forced through the spray arms of a dishwasher by the unit's pump and motor assembly. The force of the water propels the spray arms, spraying water and detergent onto the dishes on the dishrack. Depending on your model, you may have only one spray arm located on the bottom of the dishwasher, or you may also have an upper spray arm located at the top of the unit above the upper dishrack. There may or may not also be a plastic tower extending from the center of the lower spray arm, whose purpose is to spray an additional blast of water at the dishes.
Remove the lower dishrack from the unit. Reach into your dishwasher and spin the lower spray arm. Take note of whether or not the arm moves freely or if its movement is restricted. It should not be restricted in its path of motion. Now gently pull up on an end of the spray arm. The spray arm should be free to wobble up and down. Next carefully examine the spray arm seams. If they have split or are damaged, the dishes may not receive the amount of water pressure required to fully clean the dishes. What's more, if water is in fact spraying out of the spray arm from its seams, it is possible that it can cause your dishwasher to leak.
If your dishwasher has a spray tower, pull up on it as far as it will go and then let it fall back down. Again, this movement should not be restricted. It should be a fluid and smooth motion. Also, unscrew the spray tower and examine it for any debris or foreign objects. Remove any that you find.
Gain access to the upper spray arm by removing the upper dishrack. Perform the same tests for the upper spray arm as you just did for the lower spray arm. Keep in mind that the upper spray arm may not wobble as much as the lower spray arm.
On a final note, some dishwasher models have a water tube that meets up with the upper spray arm once the upper dishrack is pushed back. It is a good idea to check to make sure this tube is aligning properly with the upper spray arm.

Dishwasher spray arms are removeable. You can take them out and clean them, or you can take them out to replace with new ones.
Disconnect the power source to your dishwasher before you conduct this or any other repair. Either unplug the unit from the wall outlet, remove the appropriate fuse from the fuse box, or flip the appropriate breaker in the circuit breaker panel Water is forced through the spray arms of a dishwasher by the unit's pump and motor assembly. The force of the water propels the spray arms, spraying water and detergent onto the dishes on the dishrack. Depending on your model, you may have only one spray arm located on the bottom of the dishwasher, or you may also have an upper spray arm located at the top of the unit above the upper dishrack. There may or may not also be a plastic tower extending from the center of the lower spray arm, whose purpose is to spray an additional blast of water at the dishes.
Remove the lower dishrack from the unit. If your dishwasher has a spray tower in the center of the spray arm, remove it now by unscrewing it with your hand. You should see a bolt in the center of the spray arm. Remove the bolt and then remove the lower spray arm by pulling up on it. If your particular spray arm is not held in place with a bolt, lift up on the spray arm to remove it from the unit. You may need to rock it back and forth a little to help ease the process.
If there are any washers used with your spray arm, make sure you return them in the same order they came off.
If you are replacing the spray arm, simply discard the spray arm you have just removed, and insert a new one in its place. To clean your spray arm, soak it in warm, soapy water. Rinse it clean with a high pressure spray of water. Return spray arm to dishwasher.

Posted on Sep 10, 2010

  • Nate Stansfield
    Nate Stansfield Sep 15, 2010

    Have you tried updating or re-installing quicktime player?

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