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We have a Royal Paper Shredder 112MX. The motor works in forward and reverse but when you put in the paper it doesn't catch the paper to shred it. Let us know if the shredder is repairable. Thank You.

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Give Royal a call at 1-800-524-0799 for parts assistance.
Did you try cleaning the "eyes" in the middle where the paper goes in.??

Posted on Sep 10, 2010

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1 Answer

Shredder is running and bit groves are turning but it will not feed?


The page sensor is damaged/disabled/blocked. Time for a bottoms-up inspection to remove paper shreds. If your Royal has a removable bin, remove it and turn the shredder upside down to get to the mechanism.

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Unplug the shredder. Either blow with canned air or take a small paintbrush and clean the sensors where you put the paper in. There is one above and one below in the center of the slot.

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My royal shredder will shred paper just fine but now it won't shred a credit card. any ideas?


Silly question if it shreds paper fine but....when did you last oil the machine.???
Cross cut shredders need to be regularly oiled..( pour some shredder oil across the cutting blades).
It may just be that the credit card is too thick!

Jan 25, 2011 | Royal 112MX Shredder

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Our shredder motor is working but it will not go forward to shred. It will reverse. I've unjammed every visible paper jam but still nothing. HELP!


If it wont run forward but does run in reverse you may have lost the PCB inside.... contact Royal at 1-800-524-0799 for parts assistance and pricing.

Nov 29, 2010 | Royal CIA 12X Shredder

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Shredder works but when I got it jammed I switch to reverse and cleared paper, now it only goes in reverse and cannot get it to go forward and shred again. Both positions on the switch only go forward


Try cleaning the "eyes" in the middle where you put the paper in...they may be dusty/dirty....if that dosnt fix it you may have pooched the pcb inside...contact Royal at 1-800-524-0799 for Parts assistance.

Nov 17, 2010 | Royal 15MX Shredder

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My shredder overload light comes on immediately with only one sheet of paper inserted and it won't go.


Try running the machine in reverse and putting some shredder oil onto the cutting blades to loosen things up. Then try running the machine in the forward direction but hold the paper in the eyes but dont let it go into the shredding blades...see if it runs forward.!
If it will do this then slowly try paper 1 sheet at a time..but put some shredder oil onto the sheets of paper you are shredding.
If the overload light still comes on without even letting you shred 1 sheet of paper then you likely have another problem...maybe the motor or pcb..you can contact Royal at 1-800-524-0799 for parts assistance.

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Royal 85x crosscut shredder stopped working


Some shredders aren't designed to shred anything more than paper. Credit cards, staples, paper clips and the like could have jammed it up. Try running the shredder in reverse and oiling the blades. More help with paper shredder oil here: http://hubpages.com/hub/Paper-Shredder-Oil

If you can't get the paper shredder up and running, it looks like you might have to pick up a new paper shredder. Paper shredders can be pretty cheap though, great guide to cheap paper shredders here: http://hubpages.com/hub/Best-Paper-Shredders

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Did you ever put shredder oil onto the cutting blades?????
The blades can clog with paper dust and then it can't shred as many papges as it should or even jam completely...you should occasionally shred a sheet of paper with shredder oil poured onto the sheet.

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Royal 9 x cross cut shredder wont go through even two pages thick


Put some shredder oil on the paper you are shreding...shred a number of sheets with oil on them so that the oil gets down into the cutting shafts/teeth.

Jan 12, 2009 | Royal Office Equipment & Supplies

1 Answer

Red overload light is on


Try pouring some shredder oil into the throat where you normally insert the paper and run the machine in reverse.Put machine back into ready condition.
Put a piece of paper in the throat just enough so the machine should run but not all the way in so that the cutting mechanism catches the paper...all you want to do is make the machine run forwards but not actually be feeding in any paper.
If it wont even run in the forward direction you may have a pcb prob...give Royal a call at 1-800-524-0799 for parts assistance.

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