Question about Sony Cameras

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When it is turned on the shutter open and closes 4-5 times then reads 'turn the power off and on again.' continues to do this

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Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

Hope the advise is useful. Please do not hesitate to let me know if you need any further assistance.

Regards
Andrea

Posted on Sep 10, 2010

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Hey kbcinc,
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try this:

1.turn on yer unit

2.press the menu button(if it gives you the "turn power off and on again message just switch to play mode or preview mode and access the menu from there.)

3.select setup(the option with the toolbox icon)

4.select setup 1 (not camera 1 ayt?)

5.select initialize and select OK for every prompt.

you\'ll know if you\'ve sucessfully initialized the camera if it will ask you to set the date and time.



if this does not work.... i guess it would be better to have th unit checked by an authorized serivicer.





maimai alovera

avaya ****

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