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Canon MX850 - error code says remove document from ADF. There is nothing in it and I blew canned air through it. Can't clear error code. What else to do?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: SUDDENLY THE ADF DOSEN'T WORK

After a call to Canon resulted in advice to spend money at an authorized repair dealer or get a discount on another Canon printer (!!), the best solution may be to gather all users with same problem and take legal action.

Posted on Feb 06, 2008

Ryan5443
  • 336 Answers

SOURCE: can not clear memory in my canon MX850

First thing I would try is to reset the device by turning the device off, and waiting a full 20 seconds, then attempting to restart the printer, wait for it to do its full boot up cycle and then try again, if that doesn't work I might e-mail, or call Canon.

Hope this helps,
Ryan Frame
Creative Energy Associates Technical Center

Posted on Jul 30, 2009

  • 1 Answer

SOURCE: My printer is a Canon

I had the exact same problem. The Alarm light was always on and the screen said "Document in ADF. When I pressed "OK" it would read "Eject the document". Even after I placed paper in the ADF and the paper would feed the document through it, the error and the Alarm light was still there. I found the solution, Lift the cover to expose the flat bed scanner glass. Under the cover, there is a long white bar with two white tabs perpendicular to the white bar. One of the tabs was retracted. Pull on the tab until it is fully extended. The alarm turns off and there is no longer the error. Simple solution to a damn annoying issue.

Posted on Oct 29, 2010

  • 358 Answers

SOURCE: Error code 5100 on my

Hi Hope this help you

1. Turn off printer
2. Hold down Resume button and press Power button.
3. Keep holding down Power button and let Resume button go.
4. Press Resume button 2 times then let BOTH buttons go.
5. Green lights will flash and then stop blinking.
6. When green lights are solid, press the Resume button 4 times.
7. Press the Power button and the printer should turn off, if not,
press the Power button once more.
8. Your printer should respond as normal..

Techbelkin

Posted on Nov 02, 2010

  • 1 Answer

SOURCE: Canon MX330 - trying to use ADF. No doc inside on

Canon Pixma MX330, ADF error, Code : 2,103,0
Here's what I found. There were no stuck gears or pieces of plastic caught anywhere.
The ****** can still feed paper, except for (consistently) the last page -->error/stuck.
1) In order to CLEAR THE ERROR you need to do two things
a) & b):
a) Press OK, WITH THE HOOD OPEN, with a piece of paper loaded in the ADF, being careful to grab the paper manually as it comes out of the bottom of the hood.
b) Windex the strip of glass surface which sits under the ADF next to the platen. This needs to be done with attention to minute detail, and a bright LED flashlight; since ink smudges off of documents and collects on the glass with alarming frequency. The machine may think these smudges are caught/jammed paper.
2) In order to SCAN a stack of paper, add one blank sheet to the bottom of your document. This page will be the one that
fails to clear the ADF, generates an error, and must be manually cleared before the next job.
The rest of your pages will have already scanned.

Repeat Every Time You Use it

Posted on Apr 15, 2011

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Support code 2700


From Canon:

2700 Description
This error occurred due to one of the following reasons -
  • An error occurred while copying.
  • The document is still in the ADF.
  • An error occurred while scanning and the document is still in the ADF.
Resolution
  1. When copying, press the [OK] button to dismiss the error, and try to copy again.
  2. If the document is still in the ADF, press the [OK] button to feed out the document.
  3. When scanning, press the [Stop] button to cancel, and then try scanning again.
If the above solution has not resolved your error, please contact your nearest Canon authorised service facility.

Feb 15, 2015 | Canon PIXMA MX340 Wireless Office...

3 Answers

PIXMA MX330 Error message "Document in


Hello,
The sensor may be dirty even if it looks like there is no paper jam. Take a bottle of compressed air and give it a once over. Make sure you don't shake or tip the compressed air as you don't want to fast freeze anything.
If this does nothing, you probably have a failed sensor which will need replacing.
Chris

Aug 18, 2011 | Canon Office Equipment & Supplies

2 Answers

Cannot clear error message "Document


Hi nigel_lester,

This error message "Document in ADF" that you are getting means that you need to remove foreign object from the Automatic Document Feeder (ADF). Kindly follow the procedure below in clearing document jams:

Document jams in the ADF (Document Tray)

1. First, press Stop/Reset.
2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF. 3. Then, open the Feeder Cover.
4. From under the roller to the Feeder Cover side, remove the jammed page.
5. If a document is not jammed, check the document feed area if there's foreign material. If there's any, carefully remove it.
6. Close the Feeder Cover.

NOTE:
  • If documents remain in the ADF after pressing during scanning, [Document in ADF] will appear on the LCD. Press so that the remaining document is automatically fed out.
  • When rescanning the document after clearing the error, rescan it from the first page.

Document jams in the ADF (inner side)

1. Press Stop/Reset.
2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.
3. Raise the paper release lever (A) then remove the jammed page from under the roller to the Feeder Cover side.
4. Open the Document Cover and pull out the document from the inner side.
5. Close the Document Cover.
6. Close the Feeder Cover.

Note: When rescanning the document after clearing the error, rescan it from the first page.

Hope it helps.

Thank you for using Fixya.

Apr 02, 2011 | Canon Office Equipment & Supplies

2 Answers

I have a Cannon Pixma MX320 all in one printer and I cant get it to stop saying document in ADF


Issue: ERROR LCD: DOCUMENT IN ADF
Solution: Remove foreign object from the Automatic Document Feeder (ADF) - MX310
Check the Automatic Document Feeder (ADF) for obstructions
Follow this procedure to check the ADF for obstructions. You do not need to turn off the power when clearing document jams.
Document jams in the ADF (Document Tray)
  1. Press <Stop/Reset>.

  2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.

    openfeeder.gif


  3. Remove the jammed page from under the roller to the Feeder Cover side.


    remjammed.gif
  4. Pull out the jammed document from the ADF. If the document cannot be easily pulled out, proceed to section Document jams in the ADF (inner side).

    pullout.gif

  5. After removing the jammed document or if a document is not jammed, check the document feed area to make sure there is no foreign material. If you find foreign material, carefully remove it.
  6. Close the Feeder Cover.

    Note : If documents remain in the ADF after pressing the Stop/Reset button during scanning, "DOCUMENT IN ADF" appears on the LCD. Press the OK button so that the remaining document is automatically fed out.

    When rescanning the document after clearing the error, rescan it from the first page.

    Note: The document may not feed properly depending on the media type, or your environment, such as when the temperature and humidity are either too high or too low.
    In this case, reduce the number of document pages to approximately half of the loading capacity. Another alternative is to scan from the platen glass
    .

  • If documents remain in the ADF after pressing <Stop/Reset> during scanning, [Document in ADF] will appear on the LCD. Press <OK> so that the remaining document is automatically fed out.
  • When rescanning the document after clearing the error, rescan it from the first page.



Document jams in the ADF (inner side)
  1. Press <Stop/Reset>.

  2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.


    openfeeder.gif
  3. Raise the paper release lever (A) then remove the jammed page from under the roller to the Feeder Cover side.

    remjammed.gif

  4. Open the Document Cover and pull out the document from the inner side.

    opendoccover.gif

  5. Close the Document Cover.

  6. Close the Feeder Cover.

    Note: When rescanning the document after clearing the error, rescan it from the first page.
Document jams in the ADF (Document Output Slot)
If the document is jammed in the Document Output Slot, pull it out.
pulloutofslot.gif Note: When rescanning the document after clearing the error, rescan it from the first page.


Trust this is helpful. Please vote. :)

Dec 12, 2010 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Pieces of paper stuck in ADF of Pixma 850


open it ..and reset job by pressing the start button and keep it down and remove the paper ..this way will not break ...and also if there are pieces left ..open the cover ..and roll that rolers manually to extract the paper ...After that reset it ..and go for it ..

Jun 02, 2010 | Canon PIXMA MX850 multifunction InkJet...

2 Answers

I have a Canon Pixma MP780, keep getting "clear ADF" messages. changed the settings to off. Also, scanner is giving me some error messages #2, #178


Try Canon support. Type your query. Click "Search"
Example: Type "clear ADF" (You may have paper or some obstruction in the Auto Document Feeder).

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=238&modelid=10444#SupportDetailAct

Nov 30, 2009 | Canon PIXMA MP780 All-In-One InkJet...

3 Answers

Canon MX330 - trying to use ADF. No doc inside on


Canon Pixma MX330, ADF error, Code : 2,103,0
Here's what I found. There were no stuck gears or pieces of plastic caught anywhere.
The ****** can still feed paper, except for (consistently) the last page -->error/stuck.
1) In order to CLEAR THE ERROR you need to do two things
a) & b):
a) Press OK, WITH THE HOOD OPEN, with a piece of paper loaded in the ADF, being careful to grab the paper manually as it comes out of the bottom of the hood.
b) Windex the strip of glass surface which sits under the ADF next to the platen. This needs to be done with attention to minute detail, and a bright LED flashlight; since ink smudges off of documents and collects on the glass with alarming frequency. The machine may think these smudges are caught/jammed paper.
2) In order to SCAN a stack of paper, add one blank sheet to the bottom of your document. This page will be the one that
fails to clear the ADF, generates an error, and must be manually cleared before the next job.
The rest of your pages will have already scanned.

Repeat Every Time You Use it

Sep 11, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

We cannot use the ADF on our Canon mx850. From


No. It's not probably not you.
If you have placed the paper between the guides, and snugged them up, it should go (relatively) straight -simple as that.
If not, then likely something is missing, bent, or broken. Return it for a new replacement - that's what warranties are for.

Jun 20, 2009 | Canon PIXMA MX850 multifunction InkJet...

1 Answer

Scanner stopped functioning


r u already try reinstall your driver?if not, try it 1st and see the result..i'm afraid the driver is damages....try to download from canon support website in order to get the updated one...hopes it will help ; )

May 26, 2009 | Canon PIXMA MX850 multifunction InkJet...

1 Answer

Canon MX850 printer - ADF copy has black line on it


Hello, my name is Steve,.
This is a common problem and an easy fix.
If you lift the ADF / top cover assembly up, you will see a small narrow piece of glass next to the flat-bed glass.

Ths is called a "Slit-glass". The only purpose is to read content from that point by the scanner, The Scanner will sit in the underside of it.

It is dirty. Wipe this with glass cleaner and a soft lint-free cloth. you may need to do this several times. Concentrate the part of the glass were this image problem is just by the orientation of the document you are installing with the direction of the document you are passing through the ADF.

It will take several attempts, but with each try, make a new test from the original document, unyil the problem disappears.

I believe this will solve your problem, Best , Steve

Mar 10, 2009 | Canon PIXMA MX850 multifunction InkJet...

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