Question about Panasonic Microwave Ovens

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Hi, I have a Panasonic Inverter microwave NN-Sn9688. It's less than a year old and when you press the START button H98 appears and it will not start. Everything else works, clock etc and reset/stop button. Please assit, my daughter's bottles need to be heated. :) You can reach me at jpetramala@gmail.com Thanks Judith Petramala

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Hi Judith, I am Kelly

If this has a 1 year warranty it is time to make that call.

Otherwise see this link about H97 or H98 codes: http://www.applianceaid.com/micro_faultcodes.html#panasonic

There are a few things that can cause the problem, none of them cheap repairs. The Magnetron filament, Control board and Inverter are the top 3 other than a losse connection.

I tried running the Model number NN-SN9688 and it does not cross. See Panasonic link here: http://www2.panasonic.com/webapp/wcs/stores/servlet/PNAEndecaSearchCmd?N=779832097&Ne=&No=0&Nr=12001&Ns=&Ntk=SupportSearch&URL=vSupportSearch&cmTag=true&catalogId=11017&storeId=15001&cm_sp=SiteSearch-_-SupportSearch-_-SupportHome&Ntt=NN-SN9688&x=28&y=20

I did not go to Panasonic Global and try other countries. I just did a USA search.

Thanks for choosing FixYa.

Kelly

Posted on Sep 10, 2010

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1 Answer

Trouble code H98


H97, H98 or H99 mean that there's a problem with your inverter, magnetron, or digital programming circuit.

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H95, H97, H98 or H99 mean that there's a problem with your inverter, magnetron, or digital programming circuit.

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You can find an authorized Panasonic servicer here.

In Canada, you can find an authorized Panasonic servicer here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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DO NOT try to REPAIR this Inverter Power Supply (U) and also DO NOT RE-ADJUST PRESET VOLUME on the board. It is very dangerous to repair or adjust without sufficient test equipment because this circuit handles very high voltage and very large current. Off alignment or inverter board operation is dangerous. Operating a misaligned inverter circuit is dangerous due to the very high voltage and current that is produced by this board. Defective boards must be replaced with a new one.

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1 Answer

My Panasonic NN-ST657W microwave has suddenly come up with an H97 code on display panel. Switches off after about 6 seconds before displaying this code. What has happened?


This oven is programmed with a self diagnostics failure code system which will help for troubleshooting, H97, H98 and H99 are the provided failure magnetron and inverter circuit problem areas. This section explains failure codes of H97, H98 and H99. H97, H98 and H99 appears in display window a short time after start key is pressed and there is no microwave oscillation.
There is not a lot the layman can do except maybe to try a new magnetron.
It is a job for an experienced Panasonic Microwave repair man.

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1 Answer

Turns off after 15 seconds..shows H98 on the window and wouldn't start.


H97, H98 and H99 appears in display window a short time alter start key is pressed and no microwave oscillation.

panfaultcode2.jpg

NOTE:

DO NOT try to REPAIR this Inverter Power Supply (U) and also DO NOT RE-ADJUST PRESET VOLUME on the board. It is very dangerous to repair or adjust without sufficient test equipment because this circuit handles very high voltage and very large current. Off alignment or inverter board operation is dangerous. Operating a misaligned inverter circuit is dangerous due to the very high voltage and current that is produced by this board. Defective boards must be replaced with a new one.

- Check magnetron filament for open or short to casing before proceeding to determine a good magnetron.

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Error code h97, on a genius prestige microwave - nn-sd787st. what does this mean?


Hello :

Troubleshooting of Inverter Circuit (U) and Magnetron .

This oven is programmed with a self diagnostics failure code system which will help for troubleshooting, H97, H98 and H99 are the provided failure magnetron and inverter circuit problem areas. This section explains failure codes of H97, H98 and H99. H97, H98 and H99 appears in display window a short time after start key is pressed and there is no microwave oscillation.


6ce1ddb.jpg
WARNING :

The microwave is capable of giving you a serious electrical shock even when it's unplugged , so I recommend you to call a repair technician for help .

please don't forget to rate .

good luck .

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2 Answers

H98 error


H95, H97, H98 or H99 mean that there's a problem with your inverter, magnetron, or digital programming circuit.

267eb1a.jpg

Due to the lethal voltages used and produced in inverters, I do not recommend that an inexperienced person work on these.

You can find an authorized Panasonic servicer here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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1 Answer

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That code indicates a problem with the magnetron, inverter or control board.

Due to the lethal voltages used and produced, I do not recommend that an inexperienced person work on these.

I would recommend that you contact your nearest Panasonic-authorized servicer. You can find one here:

http://www2.panasonic.com/webapp/wcs/stores/servlet/vServiceLocator?storeId=15001

We're happy to help and we appreciate your thoughtful rating of our answer.

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