Question about Apple iPod touch

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I have restarted my ipod touch and now when i plug it into the computer, a message will pop up and say restore but when i try to restore it. it comes up with error 2003 message i have tryed loads o0f solutions and its doing my head in now! HELPPPPP!! PLEASE!

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Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} the apple discussion board talks about unknown error (6), if you get this error you need to first log out of your store account and open a new account though itunes. after creating your account, he says to hold shift and find the firmware update you want to install. then you can restore your ipod.








goto the website http://www.felixbruns.de/iPod/firmware/
and download the selected firmware for the ipod touch model you have. if your unsure if the model / type you can goto http://www.felixbruns.de/iPod/firmware/#
and type in the last 3 numbers of your serial number to find out

if you want to downgrade or upgrade, choose the firmware you want to downgrade to, then go to itunes and shift-click on restore and choose the firmware you want to change to. this will restore your ipod touch

Posted on Sep 11, 2010

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1 Answer

Ipod is disabled, how do i restart it ?


The iPod Touch is a type of iPod that features a touch screen and can function as both a portable media player and as a pocket computer.

It is possible to password protect your iPod Touch so that you will have to enter a password every time you want to unlock the iPod Touch screen.

If you repeatedly enter the incorrect passcode, your iPod Touch will become disabled.
To unlock a disabled iPod Touch, you need to sync your iPod Touch device with iTunes on your computer.

Attach the iPod Touch data cable to the bottom of your iPod Touch device and attach the other end of the data cable to an available USB port on your computer.

Open iTunes on your computer and then select your iPod Touch device from the list of available devices on the left side of the iTouch window.

Click the "Restore" button.

If you have previously backed up your iPod Touch, you can choose to restore the device to the last back up or any saved backup.

If you have never backed up your iPod Touch, this process will restore your iPod Touch's factory settings.

Wait while iTunes syncs with your iPod Touch and restores the device.

iTunes will prompt you when this process is complete.

or
A hard reset restores your iPod Touch to its original factory settings.
This is useful when your iPod Touch is disabled and won't turn on or off, but all your data is erased.

Luckily, you can restore your data with iTunes after you've performed the reset.
Once you've performed the reset, your iPod is wiped clean and iTunes prompts you to restore the settings from your last sync.

Plug the iPod into your computer and wait at least 10 minutes.
This allows the battery to recharge in case it has drained.

This could fix your disabled iPod, if the problem was caused by a dead battery.
Click "OK" if your computer opens a "Connect to iTunes" alert box.

Depending on your version of iTunes, the message may indicate the iPod is in "recovery mode" and you need to restore the device.

ITunes opens and resets your iPod for you.
Unplug the iPod from your computer if you don't see the "Connect to iTunes" alert box.

Make sure the iPod is charged before you attempt the hard reset.
Press and hold both the On/Off/Wake button and the Home button on your iPod.

Keep the buttons pressed.
Wait for the Apple logo to appear, it may take 10 seconds or longer.

When you see it, release the On/Off/Wake button but keep the Home button pressed.
Release the Home button when you see a picture of a USB cable with an arrow pointing to the iTunes logo.

Plug your iPod back into the computer.
The iTunes "recovery mode" message will appear.

Click "OK" to complete the reset.

Dec 16, 2015 | Apple iPod touch

1 Answer

Restore software for ipod 16GB touch


i would be checking the usb lead before doing anything or even replacing it with a new one make sure iis securely connected
the cable near the iTunes symbol represents a problem with the cable
and the cd will not not be able to activate without a connection

Connect one end of the USB sync cable to one of your computer's unused USB ports, and connect the other end to the bottom of the iPhone or iPod Touch.


If iTunes does not start on its own, run it using the desktop or Start menu shortcut.

When iTunes starts, you should see an icon for the iPhone or iPod Touch on the left side of the window.


Click "Summary" in the right pane of the window if it is not already active.

Click the "Restore" button to begin the device restoration process.


ITunes displays a message asking if you want to save the contents of the device to your computer before restoring it.


If you have not backed up the device already, click the "Back Up" button.

If you have already done this, click "Don't Back Up."


Click "Restore." ITunes clears the data from your iPhone or iPod Touch and reinstalls the device's original firmware.

The screen of your iPhone or iPod Touch may shut off while iTunes works.


Do not remove the USB sync cable.

When iTunes is done restoring the device, it displays a message letting you know that the device is about to restart.


Click "OK" to restart the device. If you are restoring an iPhone or iPod touch, wait for the "iPhone / iPod touch is activated" message to appear on the screen of the device before you disconnect it from the computer.

You may now restore your backup of the device or remove it from the computer.


hope this helps

Sep 15, 2012 | Apple iPod touch

1 Answer

Hello. my ipod touch (the old version) has been on the same screen for three weeks now. it says plug it into the computer into itunes. when i plug it into the computer itunes comes up. then a small...


try to restore your ipod. first put the ipod in DFU mode by holding the home and sleep button until the screen goes black, now let go of the power button and keep the home button depressed, after around 20 seconds, you will hear a noise (beep/ding) from your computer as if it had just recognized a new hardware device, now iTunes should recognize it in DFU mode. iTunes should tell you it has detected a device that needs to be restored and if you follow the instructions in iTunes you should get a restored iPod.
Note: everything on your ipod gets deleted.

Apr 12, 2011 | Apple iPod touch

2 Answers

IPOD IS DISABLED CONNECT TO ITUNES ITS & WHEN I TRY TO CONNECT IT TO THE ITUNES IT ONLY ASKS FOR MY PASSCODE WHICH I FORGOT & WITHOUT IT I CANT ACCESS ITUNES WHAT CAN I DO TO ACCESS ITUNES TO...


the only thing I could think of is put the ipod in DFU mode,Turn off the ipod and plug it into the computer and open itunes. hold the sleep/wake button (top button) and the home button(bottom button) for 10 seconds. When you count to 10 release the top sleep/wake button and continue holding the home button for 10 seconds. after about 6-10 seconds an itunes error message should pop up saying there is an ipod in DFU mode would you like to restore it. Thats the only way i could think about it.

Mar 02, 2011 | Apple iPod Touch 8GB 32GB 64GB 3rd...

1 Answer

Ipod touch 16gb will not restore. Every time i connect to itunes i get a message saying ''itunes has detected an ipod in recovery mode. You must restore this ipod before it can be used with itunes''. So i...


Sounds like it is trying to restore from a bad back up.
If I remeber correctly, you can select which back up to choose from, when the ipod is plugged into itunes and it pops up, right click on it and there should be a option to select which back up to pick from.
If not, google for the firmware (something like ipod touch <model) firmware. be a pretty big file, Under 200mb.
Once downloaded, plug your ipod in on your pc, then clcik restore while holding the 'shift' key, then select this fimrware file you downloaded.
It should be really easy as it is only one file, once done, youll have fresh new ipod. You will loose all your songs/ pics that are currently on there so be warned!

Feb 01, 2011 | Apple iPod touch

3 Answers

I forgot my pass code. how can i reset my ipod touch.-


If your iPod touch is password locked, the only way to get past it is to force the unit into restore mode by doing the following:
1. Plug the iPod touch in to your computer.
2. Hold the sleep/wake button and the menu button down at the same time. Keep them both pressed until you see the 'restore' screen (an iPod cable and an iTunes disc symbol) on the iPod touch. Release the buttons.
3. iTunes should now display the iPod touch, along with a message that the iPod touch is in recovery mode. Click the RESTORE button in iTunes to restore the iPod touch.
Please note that doing this will erase the contents of the iPod touch -- that's how the system is designed to work: a passcode lock is meant to protect the data on the iPod.




^This works too, but if you have important data on it you can hold down the on/off button and the square button until it goes off , and then press the square button to get it to turn back on. I had to do it too :(


dont forget to rate me....
good luck....

Apr 19, 2010 | Apple iPod touch

1 Answer

When I turn my ipod touch on in the morning, the


i have been saying this to allout of people now lol


Step One

Open iTunes and connect the iPhone to your Mac.

Step Two
Press and hold the Home button and the Sleep/Wake button at the same time.

After exactly 10 seconds release the Sleep/Wake button. Continue holding the home button until you iTunes pops up a message telling you that it has detected an iPhone in recovery mode.

the iPod screen will remain black untill you restore it


Dec 30, 2009 | Apple iPod touch

1 Answer

Forgot my ipod password an cant unlock it I lost my charger for a long time. Many months later i found it then i have forgotten my password already So can u please find a way to get the password out or...


  1. Plug the iPod touch in to your computer.
  2. Hold the sleep/wake button and the menu button down at the same time. Keep them both pressed until you see the 'restore' screen (an iPod cable and an iTunes disc symbol) on the iPod touch. Release the buttons.
  3. iTunes should now display the iPod touch, along with a message that the iPod touch is in recovery mode. Click the RESTORE button in iTunes to restore the iPod touch.

ALL DATA WILL BE ERASED !!!

May 27, 2009 | Apple iPod touch

2 Answers

Ipod is stuck in recovery mode


Update and restore error messages on iPhone and iPod touch Last Modified: April 21, 2009 Article: TS1275 Old Article: 307219 Symptoms When trying to update or restore your iPhone or iPod touch with iTunes, you may see an error message in iTunes that stops the update or restore process. You may also see the "Connect to iTunes" screen on your iPhone or iPod touch:


The error message in iTunes may also include one of the following numbers (but is not limited to): 2, 4, 5, 6, 9, 13, 19, -18, -48, -50, 1002, 1011, 1013, 1601, 1602, 1603, 1604, 1608, 1609, 1611, 1612, 2003, 2004, -9808
Products Affected iPhone, iTunes 7 for Mac, iTunes 7 for Windows, iPod touch, iPhone 3G, iTunes 8 for Windows, iTunes 8 for Mac, iPod touch (2nd generation) Resolution Many restore errors can be resolved using the troubleshooting steps found in this document.
Update to the latest version of iTunes
To see if you have the latest version of iTunes, open iTunes and:
Windows: Choose Help > Check for Updates Mac: Choose iTunes > Check for Updates

Restart your computer Simply restarting the computer can clear up certain issues that could prevent iPhone or iPod touch from being restored. After restarting, try restoring the device again in iTunes.
USB Troubleshooting Connect iPhone or iPod touch to a different USB port on your Mac or Windows PC. USB 2.0 ports that are built-in to the computer are preferred over a hub. If iPhone or iPod touch were connected to USB ports on the front of the computer, try connecting them to rear USB ports. After doing this, try to restore the device in iTunes.
If this fails, Restore on a different computer. If the issue is not resolved with the above steps, try to restore on a different computer. Ensure that the computer you are restoring on has USB 2.0 ports, the latest version of iTunes, and that you are connecting directly to the computer.
Advanced Steps
Make sure you have admin access

If your still having problems estore using a new user account Create a new user account on your computer and try to restore while logged in as the new user. iTunes will download a new version of the software restore file. After creating the new user, log in to that account and open iTunes and attempt to restore to see whether the issue persists in this new user.

Windows Vista and Windows XP
From the Start menu, choose Control Panel. Open User Accounts. Select Create a new account and follow the instructions to complete the account setup process. Once the new account is created, choose Log Off from the Start menu. Log in to the newly created user account.
When a restore issue is specific to a user, it is likely due to an unusable .ipsw file. The ".ipsw" files are what iTunes uses to restore your iPod or iPhone. If those files are unusable, then try deleting them so iTunes can download a new copy of them. Creating a new user will also cause new .ipsw restore files to be downloaded in the new user. You can find the ".ipsw" files in these locations:
Windows XP iPod touch: C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPod Software Updates (If you don't see the Application Data folder, you may need to show hidden files by opening (My Computer) Click on Folder Options. in that window click on the view tab, and make sure that show hidden files is selected.
Windows Vista iPod touch: C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPod Software Updates (If you don't see the AppData folder, you may need to show hidden files)
1. Open Folder Options by clicking the Start button , clicking Control Panel, clicking Appearance and Personalization, and then clicking Folder Options. 2. Click the View tab. 3. Under Advanced settings, click Show hidden files and folders, and then click OK.

After removing and reinstalling the latest version of iTunes, try restoring iPhone or iPod touch again in the origonal user account.




As an added note, If running Microsoft Windows XP and the issue is resolved on another computer, but you continue to experience difficulties on your original computer, you may want to update or reinstall your Windows USB drivers and then try restoring iPhone or iPod touch again.
If none of these steps work you will need to contact either apple at

1-800-APL-CARE (1-800-275-2273)
Or another service provider of your choosing to get the ipod touch serviced or replaced.

Apr 26, 2009 | Apple iPod touch Second Gen (8 GB,...

1 Answer

Corrupted iTouch


Update and restore error messages on iPhone and iPod touch Last Modified: April 21, 2009 Article: TS1275 Old Article: 307219 Symptoms When trying to update or restore your iPhone or iPod touch with iTunes, you may see an error message in iTunes that stops the update or restore process. You may also see the "Connect to iTunes" screen on your iPhone or iPod touch:


The error message in iTunes may also include one of the following numbers (but is not limited to): 2, 4, 5, 6, 9, 13, 19, -18, -48, -50, 1002, 1011, 1013, 1601, 1602, 1603, 1604, 1608, 1609, 1611, 1612, 2003, 2004, -9808
Products Affected iPhone, iTunes 7 for Mac, iTunes 7 for Windows, iPod touch, iPhone 3G, iTunes 8 for Windows, iTunes 8 for Mac, iPod touch (2nd generation) Resolution Many restore errors can be resolved using the troubleshooting steps found in this document.
Update to the latest version of iTunes
To see if you have the latest version of iTunes, open iTunes and:
Windows: Choose Help > Check for Updates Mac: Choose iTunes > Check for Updates

Restart your computer Simply restarting the computer can clear up certain issues that could prevent iPhone or iPod touch from being restored. After restarting, try restoring the device again in iTunes.
USB Troubleshooting Connect iPhone or iPod touch to a different USB port on your Mac or Windows PC. USB 2.0 ports that are built-in to the computer are preferred over a hub. If iPhone or iPod touch were connected to USB ports on the front of the computer, try connecting them to rear USB ports. After doing this, try to restore the device in iTunes.
If this fails, Restore on a different computer. If the issue is not resolved with the above steps, try to restore on a different computer. Ensure that the computer you are restoring on has USB 2.0 ports, the latest version of iTunes, and that you are connecting directly to the computer.
Advanced Steps
Make sure you have admin access

If your still having problems estore using a new user account Create a new user account on your computer and try to restore while logged in as the new user. iTunes will download a new version of the software restore file. After creating the new user, log in to that account and open iTunes and attempt to restore to see whether the issue persists in this new user.

Windows Vista and Windows XP
From the Start menu, choose Control Panel. Open User Accounts. Select Create a new account and follow the instructions to complete the account setup process. Once the new account is created, choose Log Off from the Start menu. Log in to the newly created user account.
When a restore issue is specific to a user, it is likely due to an unusable .ipsw file. The ".ipsw" files are what iTunes uses to restore your iPod or iPhone. If those files are unusable, then try deleting them so iTunes can download a new copy of them. Creating a new user will also cause new .ipsw restore files to be downloaded in the new user. You can find the ".ipsw" files in these locations:
Windows XP iPod touch: C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPod Software Updates (If you don't see the Application Data folder, you may need to show hidden files by opening (My Computer) Click on Folder Options. in that window click on the view tab, and make sure that show hidden files is selected.
Windows Vista iPod touch: C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPod Software Updates (If you don't see the AppData folder, you may need to show hidden files)
1. Open Folder Options by clicking the Start button , clicking Control Panel, clicking Appearance and Personalization, and then clicking Folder Options. 2. Click the View tab. 3. Under Advanced settings, click Show hidden files and folders, and then click OK.

After removing and reinstalling the latest version of iTunes, try restoring iPhone or iPod touch again in the origonal user account.




As an added note, If running Microsoft Windows XP and the issue is resolved on another computer, but you continue to experience difficulties on your original computer, you may want to update or reinstall your Windows USB drivers and then try restoring iPhone or iPod touch again.
If none of these steps work you will need to contact either apple at

1-800-APL-CARE (1-800-275-2273)
Or another service provider of your choosing to get the ipod touch serviced or replaced.




I hope this article is very helpful for you and easy to follow. Good luck :)

Apr 26, 2009 | Apple iPod touch

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