Question about BenQ FP731 - 17" LCD Monitor

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Hi! I own a 24" benq G2411HD widescreen monitor, and have had no problems with it up till now. Out of the blue it starts changing Modes, as if the buttons on the monitor were bugged/pushed in or destroyed somehow. It's really annoyoing and distracting. Usally triggers when i am inside a game. Appriciate ANY tips very much...

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Sijobr, AC to DC "switch-mode-power-supply" may have failing, swollen, leaky electrolytic filter capacitors on the printed circuit board that will need replacing with new ones. If unit not covered by warranty, you or electronics technician will need to do the investigation and repair work to power supply. Reply by doing additional comment to me of your intentions after you do some reading and following links found in the fixya profiles of "budmrtn" "buddymc" "12fixlouie" (me).

Posted on Sep 10, 2010

  • sijobr Sep 10, 2010

    Ok, thanks for you're inthoughts 12fixlouie. It's clearly something wrong with the monitor, as i tried first to plug it in my second entering to the computer (I have two), but the problem still remained. Now i am using my old 17"CRT, and the flashing is obviously not there anymore.

    My intentions are to call benq company itself and see if their good for any help, or have it fixed through warranty as it is only 1year old.

  • Louis Ebert Sep 10, 2010

    Yes, use warranty first!!!! Make them give you new unit or refurbished unit. Do not Pay them any money for unit that should not fail "prematurely" due to low quality components and poor workmanship!!! Keep me informed on status of your Benq repair/replacement Quest.



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