Question about Office Equipment & Supplies
Ok I have had this problem recently myself and tried all the cleaning etc and it made no difference. It appeared as if the light cyan wasnt working in the pics - so I did a reset (as found on this forum as an answer to someone elses problem!) and it has now got correct colours - but some black spots.
The reset was the one where you remove all cartridges, turn printer off, disconnect all cables, remove paper and open back panel. Keep off for 5 minutes, reconnect power cord only, turn on and leave for a few minutes, then turn it off. Connect all cables, then turn it on while keeping power button pressed on while it boots up. Reinstall cartridges.
Posted on Sep 19, 2010
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Posted on Jan 02, 2017
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