Question about Xerox C2424 Copier

1 Answer

ERROR 07,010.43:100928 Power Down Error Head Not Parked. Contact Tech help... Is there anything I can myself to correct this error as not 5 years old & out of extended support period?

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  • construct583 Sep 10, 2010

    Wiz thank you, do you know can I access a manual on the web, that would show me the inner workings of the printer and how to safely reset the print head in it's proper location?

  • construct583 Sep 14, 2010

    Hi rockmeister,
    thanks for the guidance... just finished stripping

  • construct583 Sep 14, 2010

    The solution was just what I needed, pointing me in the right direction re the jammed print head & telling me how to obtain a service manual which made the strip down & restoration feasible. Cheers...

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The error means that the copier head is not parked. This simple means that a part of the copier is not properly fixed where it is supposed to be, Try to locate which part of the copier is refered to as the head and place it properly. You can identify this part by checking the manual as the parts are usually labeled out in the manual. If the part has been properly fixed try servicing the device and reseting it. This should sort out the issue you are having.
Hope this solution has been helpful?

Posted on Sep 10, 2010

  • 1 more comment 
  • Rockme
    Rockme Sep 10, 2010

    Try google simply type Xerox C2424 copier service manual. This should give you a couple of links explore them and download a manual.hope this solution is helpful?

  • Rockme
    Rockme Sep 16, 2010

    Thanks for the feedback really appreciate it. Do visit fixya again soon.

  • gpoffmachs Nov 12, 2010

    you have to retime the process drive motor on the right side. spin the gear CW on the bottom after you pull the motor.center it on the flat spot in reference to the maint kit. then reinstall the motor

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What is error code 6AOO


The 6A00 is a Canon generic code for paper path jam. Somewhere in the paper path a sensor is activated indicating paper jam so the printer will give off a 6A00 code. As a Canon tech, I usually find the code, almost 90% of the time, is related to the purge unit being jammed with something and not being able to move. Moving the print head assembly will not clear a purge unit if it is jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like. And yes I have found all those things in a purge unit. The offending item needs to be removed or the purge unit needs Incidentally, the 6A00 error pertains to all Canon printers made in the last several years; it is not just used in one model. And it is always a paper path error or purge unit.
I forget myself so here goes, the purge unit, called a spittoon assembly in an HP, Lexmark, and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing. That is why you'll find the print head assembly parked on top of it. It also has an electrical pump to milk the print heads and test for ink flow. Move back and forth several times (with the power off)


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe


May 18, 2011 | Canon PIXMA MP600 all-In-One InkJet...

1 Answer

Canon ip 4300 error code 6a00


The 6A00 is a Canon generic code for paper path jam. Somewhere in the paper path a sensor is activated indicating paper jam so the printer will give off a 6A00 code. As a Canon tech, I usually find the code, almost 90% of the time, is related to the purge unit being jammed with something and not being able to move. Moving the print head assembly will not clear a purge unit if it is jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like. And yes I have found all those things in a purge unit. The offending item needs to be removed or the purge unit needs Incidentally, the 6A00 error pertains to all Canon printers made in the last several years; it is not just used in one model. And it is always a paper path error or purge unit.
I forget myself so here goes, the purge unit, called a spittoon assembly in an HP, Lexmark, and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing. That is why you'll find the print head assembly parked on top of it. It also has an electrical pump to milk the print heads and test for ink flow. Move back and forth several times (with the power off)


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

Mar 18, 2011 | Office Equipment & Supplies

1 Answer

Error code 6A00


The 6A00 is a Canon generic code for paper path jam. Somewhere in the paper path a sensor is activated indicating paper jam so the printer will give off a 6A00 code. As a Canon tech, I usually find the code, almost 90% of the time, is related to the purge unit being jammed with something and not being able to move. Moving the print head assembly will not clear a purge unit if it is jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like. And yes I have found all those things in a purge unit. The offending item needs to be removed or the purge unit needs Incidentally, the 6A00 error pertains to all Canon printers made in the last several years; it is not just used in one model. And it is always a paper path error or purge unit.
I forget myself so here goes, the purge unit, called a spittoon assembly in an HP, Lexmark, and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing. That is why you'll find the print head assembly parked on top of it. It also has an electrical pump to milk the print heads and test for ink flow. Move back and forth several times (with the power off)

Feb 12, 2011 | Canon MP830 All-In-One Printer

1 Answer

Canon Pixma MP600. Have an 6AOO error problem. Tried various corrections, still no luck in resolving it.


The 6A00 is a Canon generic code for paper path jam. Somewhere in the paper path a sensor is activated indicating paper jam so the printer will give off a 6A00 code. As a Canon tech, I usually find the code, almost 90% of the time, is related to the purge unit being jammed with something and not being able to move. Moving the print head assembly will not clear a purge unit if it is jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like. And yes I have found all those things in a purge unit. The offending item needs to be removed or the purge unit needs Incidentally, the 6A00 error pertains to all Canon printers made in the last several years; it is not just used in one model. And it is always a paper path error or purge unit.
I forget myself so here goes, the purge unit, called a spittoon assembly in an HP, Lexmark, and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing. That is why you'll find the print head assembly parked on top of it. It also has an electrical pump to milk the print heads and test for ink flow. Move back and forth several times (with the power off)


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe



Feb 03, 2011 | Canon PIXMA MP600 all-In-One InkJet...

1 Answer

ERROR MESSAGE ON MP760 READS "THE TYPE OF PRINT HEAD IS NOT CORRECT. INSTALL THE CORRECT PRINT HEAD. NO OTHER BUTTONS WORK WHILE THIS ERROR MESSAGE IS SHOWING. THE PRINT HEAD IS THE CORRECT ONE. ANY...


Hello there
You may not see a paper jam.
This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.
First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.
If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.

And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Also clean The purge unit, called a spittoon assembly in an HP, Lexmark, Caonon and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing.

That is where you'll find the print head assembly parked on top of it.
It also has an electrical pump to milk the print heads and test for ink flow.

So clean all under where the heads are parked and on IP6600D models you can take out the heads just by clipping them out, and then clean well.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Apr 24, 2010 | Canon PIXMA MP760 All-In-One InkJet...

1 Answer

Canon Pixma 210 series has an error code 6000, won't print or scan


Hope this helps
With thanks to a canon tech 
Ok Well again I will repeat this answer with a titch more detail.
The 6A00 is a Canon generic code for paper path jam. Some where in the paper path a sensor is activated indicating paper jam so the printer will give off a 6A00 code. As a Canon tech, I usually find the code, almost 90% of the time, is related to the purge unit being jammed with something and not being able to move. Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like. And yes I have found all those things in a purge unit. The offending item needs to be removed or the purge unit needs replacement. A Pixma MP830 would still be under Canon warranty, get it into a shop and save yourself the hassel. 
Incidently, the 6A00 error pertains to all Canon printers made in the last several years, its not just used in one model. And its always a paper path error or purge unit.
I forget myself so here goes, the purge unit, called a spittoon assembly in an HP, lexmark, and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing. That is why you'll find the print head assembly parked on top of it. It also has a an electrical pump to milk the print heads and test for ink flow.

Procedure to reset Printer canon MP145 and Canon MP160 with Error Code Message for Printer Canon MP145 and Canon MP160, you can find error code message the end of this post:
1) With the printer powered off but connected to a power source, press the Power button while pressing and holding the Stop/ Reset button.
2) When the Power is lit, press the Stop/Reset button two times while pressing and holding the Power button.
3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into a service mode. (Waiting for menu selection)
4) When the on/off lights in green, press the Stop/Reset button the specified number of time(s) according to the function listed in the table below.(Each time the Stop/Reset button is pressed, the LED lights alternately in orange and green, starting with orange.)note: press 4 times for waste ink counter reset.
The number of the Reset
button pressing
LED Function Remarks
0 time Green Power off
1 time Orange Service pattern print
2 times Green EEPROM print
3 times Orange EEPROM reset
4 times Green Waste ink counter reset
5) Unplug cable power. (for MP145 / MP150)
6) Turn Off Power. (for MP160)
Error Code :
E2-2 = No paper (ASF)
E3-3 = Paper jam
E4 = No ink
E5-5 = The ink cartridges are not installed or a non-supported ink cartridge is installed, or the ink cartridges are not installed properly
E8 = Waste ink absorber full, or platen waste ink absorber full
E9 = The connected digital camera / video camera does not support Camera Direct Printing
E14 = The Ink cartridges whose destination are wrong
E15 = Ink cartridge is not installed E16 - Ink remaining is unknown
E16 -E19 = Failed to scan head alignment sheet
E22 = Carriage error
E23 = Paper feed error
E24 = Purge unit error
E25 = ASF(cam) sensor error
E26 = Internal temperature rise error
E27 = Waste ink absorber full or platen waste ink absorber full
E28 = Ink cartridge temperature rise error -
E29 = EEPROM error
E33 = Paper feed position error
E35 15 = USB Host VBUD overcurrent error - USB
E37 17 = Abnormal motor driver error
E40 20 = Other hardware error
E42 22 = Scanner error

May 22, 2009 | Canon PIXMA MP150 All-In-One InkJet...

2 Answers

Error code 5010 and 5C20


on't know this error code, but this info might help
With thanks to a canon tech Ok Well again I will repeat this answer with a titch more detail.
The 6A00 is a Canon generic code for paper path jam. Some where in the paper path a sensor is activated indicating paper jam so the printer will give off a 6A00 code. As a Canon tech, I usually find the code, almost 90% of the time, is related to the purge unit being jammed with something and not being able to move. Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like. And yes I have found all those things in a purge unit. The offending item needs to be removed or the purge unit needs replacement. A Pixma MP830 would still be under Canon warranty, get it into a shop and save yourself the hassel. 
Incidently, the 6A00 error pertains to all Canon printers made in the last several years, its not just used in one model. And its always a paper path error or purge unit.
I forget myself so here goes, the purge unit, called a spittoon assembly in an HP, lexmark, and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing. That is why you'll find the print head assembly parked on top of it. It also has a an electrical pump to milk the print heads and test for ink flow.

Procedure to reset Printer canon MP145 and Canon MP160 with Error Code Message for Printer Canon MP145 and Canon MP160, you can find error code message the end of this post:
1) With the printer powered off but connected to a power source, press the Power button while pressing and holding the Stop/ Reset button.
2) When the Power is lit, press the Stop/Reset button two times while pressing and holding the Power button.
3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into a service mode. (Waiting for menu selection)
4) When the on/off lights in green, press the Stop/Reset button the specified number of time(s) according to the function listed in the table below.(Each time the Stop/Reset button is pressed, the LED lights alternately in orange and green, starting with orange.)note: press 4 times for waste ink counter reset.
The number of the Reset
button pressing
LED Function Remarks
0 time Green Power off
1 time Orange Service pattern print
2 times Green EEPROM print
3 times Orange EEPROM reset
4 times Green Waste ink counter reset
5) Unplug cable power. (for MP145 / MP150)
6) Turn Off Power. (for MP160)
Error Code :
E2-2 = No paper (ASF)
E3-3 = Paper jam
E4 = No ink
E5-5 = The ink cartridges are not installed or a non-supported ink cartridge is installed, or the ink cartridges are not installed properly
E8 = Waste ink absorber full, or platen waste ink absorber full
E9 = The connected digital camera / video camera does not support Camera Direct Printing
E14 = The Ink cartridges whose destination are wrong
E15 = Ink cartridge is not installed E16 - Ink remaining is unknown
E16 -E19 = Failed to scan head alignment sheet
E22 = Carriage error
E23 = Paper feed error
E24 = Purge unit error
E25 = ASF(cam) sensor error
E26 = Internal temperature rise error
E27 = Waste ink absorber full or platen waste ink absorber full
E28 = Ink cartridge temperature rise error -
E29 = EEPROM error
E33 = Paper feed position error
E35 15 = USB Host VBUD overcurrent error - USB
E37 17 = Abnormal motor driver error
E40 20 = Other hardware error
E42 22 = Scanner error

May 14, 2009 | Canon PIXMA MP610 InkJet Printer

1 Answer

HAVE THE CONON PIXMA ALL IN ONE PRINTER GETTING THE 6AOO ERROR CAN'T PURGE THE EXCESS OR DO ANYTHING,i TURN IT OFF, UNPLUG THE POWER DISCONNECTED FROM PUTER BUT AFTER A FEW SECONDS THE ERROR SHOWS AGAIN...


With thanks to a canon tech Ok Well again I will repeat this answer with a titch more detail.
The 6A00 is a Canon generic code for paper path jam. Some where in the paper path a sensor is activated indicating paper jam so the printer will give off a 6A00 code. As a Canon tech, I usually find the code, almost 90% of the time, is related to the purge unit being jammed with something and not being able to move. Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like. And yes I have found all those things in a purge unit. The offending item needs to be removed or the purge unit needs replacement. A Pixma MP830 would still be under Canon warranty, get it into a shop and save yourself the hassel. 
Incidently, the 6A00 error pertains to all Canon printers made in the last several years, its not just used in one model. And its always a paper path error or purge unit.
I forget myself so here goes, the purge unit, called a spittoon assembly in an HP, lexmark, and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing. That is why you'll find the print head assembly parked on top of it. It also has a an electrical pump to milk the print heads and test for ink flow.

May 02, 2009 | Canon PIXMA iP4200 InkJet Photo Printer

2 Answers

5 amber flashes


Operator error.
Press printer's RESUME button.
If this doesn't clear the error, cancel printing and turn the printer off and then back on.
When press Resume button, ip3000 not responed(not print)

Aug 07, 2008 | Canon PIXMA iP3000 InkJet Photo Printer

4 Answers

Operators Error - won't respond to anything


i have the same problem and im clueless as how to fix it :(

Dec 19, 2007 | Canon PIXMA iP5000 InkJet Photo Printer

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