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I have a persistent crackling on my BT land line

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Click here to contact BT directly, and to protect your own privacy please do not publish your phone number for all the world to see/abuse.

I've reported your question to FixYa so that they can edit out the phone number for you.

Posted on Sep 10, 2010


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1 Answer

My phone crackles

Are you talking about a land line phone or cell phone?
This is common for land line phones. Usually caused by dirty or corroded contacts inside the phone or wiring.

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Really bad crackling sound on certain calls

if only happens on certain calls it could either be the handset itself, a week point on all corded phones is the cable between the handset and the body of the phone. whilst talking to someone on a call wiggle the cord where it enters the handset, does it crackle if not do the same where the cord enters the phone body, if no crackle likely not phone.

next select a line if you have more than 1 line note which 1 and dial 17070. this will BT autotest the line. if more than 1 line on system do same for all lines. check with your system admin if there are quick codes to select individual lines, eg dial 9 for any line or 81 for line 1 82 for line 2 etc .

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Please can you check my line as i have vere bad crackling and can not here people talking my number is 01494817996

You can check the line yourself over the internet by visiting the following website:

However I can see that a fault has already been logged against this number.


Jul 06, 2009 | British Telecom Lands Phones

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