Question about Kenmore 98702 Stacked Washer/Dryer

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Washer fills w water but never agitates but makes the sound of it doing so if knob it turnede it will drain

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This is a clear evidence of a broken motor coupler. It is the one that connects the drive motor shaft and transfer its mechanical energy to the transmission assembly . The mechanical energy is not transferred to the transmission and therefore result in the agitator not to agitate and the drum not to spin. The sound of doing it means the motor is running. The drain pump works because it is directly coupled to the rear spline of the motor making the pump turn whenever the motor runs. During the agitation cycle, the motor runs in such a way that the pump works in forcing the water in while in the drain/spin cycle, the motor runs in the opposite direction and the pump forces the water out to the drain hose. Replace the motor coupler to address the problem. Disconnect power before attempting any repair work.

Release the console from the top of the cabinet depending on the model of your machine then pull forward and up on the console and lay it back on the hinges.
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Disconnect the lid switch harness connector by pressing on the tab washer fills w water but - 9698f29.jpgthe middle and pulling it up.
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The cabinet is attached to the rear of the washer by two brass-colored retaining clips. Insert a flat blade screwdriver into the turned-up edge of the clip, located on both sides, anwasher fills w water but - 4e2277c.jpgback to release the clip from the slot in the cabinet.
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Open and hold the lid while grabbing the cabinet front opening then tilt the top of the cabinet toward you by pulling the cabinet away from the base. This releases the front and back slots of the cabinet from the tabs in the front and back of the base. Using the side of your leg and/or washer fills w water but - fe9e088.jpgupport for the front of the cabinet, carefully lift up and set the cabinet aside.
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With the cabinet removed, pry the clips securing washer fills w water but - 8f6d9e3.jpg the motor off and remove the pump.
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Disconnect the motor harness then remove the screw securing the bottom clip holding the motor and washer fills w water but - f70a498.jpgclip. Hold the motor from the bottom while loosening the screw securing the top clip holding the motor. Remove the clip then pull the motor out of the washer.
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Remove the broken coupler parts from the transmission and the motor shaft then tap the new coupler parts in place or until the splines are even withwasher fills w water but - 2870fd6.jpgf the coupler.
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Remove the motor mounting plate to remove the coupler part in the transmission side more easily.
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Once the coupler parts are properly installed, put the rubber grommet into the coupler in the motor then line up the remaining slots on the grommet with the coupler prongs in the transmission and put them together.

Secure the motor with the clips and the clips with the screws then reconnect the motor wiring harness to the motor terminals and reinstall the pump in reverse order of the removal steps.

Bring the cabinet to the front of the washer then slide the front bottom rail of the cabinet under the rail at the base of the machine then lay down the cabinet into position. Make sure the slots in the cabinet sit into the tabs at the base of machine.

Reconnect the lid switch harness then push the retaining clips back down into position to secure the cabinet to the rear of the machine. Reinstall and secure the console to complete the repair.

Posted on Sep 10, 2010

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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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