Question about Plantronics Voyager 500A Deskphone Adapter for Voyager Series Bluetooth Headset [ Pla... Headset

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Base unit won't work. Won't answer phone. Blue light is out and pressing switch doesn't get a response.

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You want to make sure you have the approved Plantronics AC adapter, and it's plugged into a wall outlet, and connected securely to your base. If the lights don't come on like they should, carefully follow the compatibility and pairing instructions in the manual (see link below) and check to see how the base responds. If you're still having problems, then in the words of Doctor McCoy: "He's dead Jim."

Plantronics Voyager 510S User's Guide

Good luck from Headsets Direct!

Posted on Oct 31, 2011

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9_29_2012_12_36_21_pm.jpg

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1. Too many rings before answering. How can I shorten? 2. Because message is short, how do I bring "beep" closer to my message?


You don't say what brand and model phone or answering machine you have, so I can't give you a step-by-step answer. But here is general information.

The number of rings until the answering machine picks up is controlled on some units by a switch. Most of the time you'll find it on the rear or one of the sides. If it's a cordless phone/answering machine combo, the switch will be on the base unit. These usually have positions for 2 or 4 rings. Some have a "TS" position as well. This is for "toll-saver", which extends the number of rings if there are no new messages. If you call to check message while you're away, if the phone rings more than the number of times you selected you know there aren't any new messages. Then you can hang up before the machine answers and you won't be charged for a call. (This is a hold-over from the days where you might need to make a long-distance call to check your messages. Most people have cell phones with national calling plans now and it doesn't really matter.)

Some newer units have a setup menu where you'll find the ring selection. On a cordless phone the menu button may be on either the base unit or the handset. It depends on the make and model.

On most of today's answering machines, the beep tone is added when you're done recording. Usually you press and hold a button to start the recording, make your announcement, then release the button. The beep is recorded when you let go of the button, so there shouldn't be much delay after the message end. If the beep comes a long time after you finish speaking, either you're not releasing the button, or you have a very old style machine with a fixed recording time. The instructions that came with these usually gave suggested messages that would take the time, and typically had you end with "...please wait for the beep and leave a message".

You can usually find manuals for downloading from the phone or answering machine manufacturer's website, or on one of the many other manual sites on the Internet. Try a search for "(insert your brand and model here) owner's manual" as a start. Of course, if all else fails another option is to get a new machine. Basic models aren't expensive, but if what you have can be made to work the way you want, why spend money?

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Plantronics voyager 510 headset


Make sure the headpiece is charged. Turn the headpiece off by pressing the little black button on top of the earpiece and holding for about 5 seconds. Turn the earpiece back on again the same way. You should have a slow flashing blue light on the mic boom. The base station will now try to find the earpiece and within about 20 seconds the red light on the base should be steady and blue light on top should be on.
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So, the solution is to get along with one less handset, or buy a new phone unit!

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