Question about Toto MS950CG-12 Neorest 500 Elongated One Piece Toilet with Integrated Wash

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I have a Neorest 550 brand new. It wont clear... I bought a Neorest 550 toilet and the flush is too weak to clear the toilet. The manual says you need 20-80 psi to work and the cause is likely low water pressure. I tested the pressure on the water hose outside and I got 60 psi. I tested the outlet near the toilet and got 30 psi. I did a water gallon test for 1 minute using the upstairs faucet and got 6.5 liters a minute. The city's website says I should be getting 15 liters per minute. The Neorest manual also says that if I were to do a test at the toilet outlet I should be getting 1.5 gallons or roughly 6 liters or more in 10 seconds. Even if I was able to get 15 liters per minute, as the city states, that would only work out to 2.5 liters every 10 seconds. Does this mean I can't use this toilet at all? I'm wondering what my options are and what I can do to get the toilet to work. Any help is appreciated.

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Posted on Jan 02, 2017

slave2aslave
  • 302 Answers

SOURCE: installing new jacuzzi 1.6 gallon maxima toilet.

Sounds like you need a new gasket. Turn off the water,empty the tank,remove the bolts from the underside of tank,lift tank off,replace gasket,or check to see if the gasket has been installed correctly. Does the gasket look like it was compressed straight? If not then you can attempt to re-seat with the same gasket,but if it still fails to seal you'll have to buy a new gasket.

Posted on Oct 06, 2009

  • 3600 Answers

SOURCE: Increase water in toilet tank-low flush Toto toilet

Yes adjust the float level to raise the amount of water in the tank, If you have a float that is a ball around the tank you will have to turn the water off and remove the hose from the tank and remove the nut then pull the water float device out and you will see a clap on the bottom of the float you will turn the float base so that it gets longer, increase it by two inchess so that you increase water flow. Reinstall into the tank hook it all back up and leave the lid off turn on the water and watch the water level rise be sure the float shuts the water off before it over flows, if it starts to over flow then fush it to bring the water down giving you enought time to shut off the water valve.
There is a problem adding low water systems to older septic systems. The septic pipe settles in the ground over time and may cause a ~~~ in the pipe thus causeing blockage. For future reference you can add a one gallon bottle of water in the tank like a milk jug or a used up bottle of puerified water that you have drank and this will decrease it by one gallon per flush. Hope this helps. If you need more asstance just posttothis reply!

Posted on Nov 11, 2009

  • 349 Answers

SOURCE: How do you replace the flapper for a 1.6 gallon,

http://www.ccowhirlpool.com/web-pdfs/Jacuzzi_Whirlpool_Bath/Toiletry.pdf

The top link has diagrams of internal working's of different types of Jacuzzi toilets. Most of them have a tab's on the over flow tube that the flapper will fit on. Shut water off and flush tank to get most of the water out and take a look on how the old one is connected. And replace with a new one. Check out the chain or plastic string which connect's flapper to handle to get proper adjustment for flushing toilet.

http://www.google.com/search?q=replacing+flapper&hl=en&sa=G&rlz=1T4GZAZ_enUS363US364&prmd=v&source=univ&tbs=vid:1&tbo=u&ei=S3AcTNrBGYL6lwfN1NmnDg&oi=video_result_group&ct=title&resnum=4&ved=0CCoQqwQwAw

This link will instruct you with video on how to replacing the flapper.

Posted on Jun 19, 2010

  • 67 Answers

SOURCE: I have a Neorest 550 brand new. It wont clear the

Ensure the water supply is opened to full. This unit needs the max water pressure available to work properly. You can test the water pressure by running the water into a bucket at full capacity for 10 seconds from the cold water supply for the toilet. If you get 1.5 gallons or more then you have sufficient water pressure. If your water pressure is good remove the water filter from the toilet and ensure it didn't get clogged with something during installation. The other 2 possibilities are that the toilet is defective and requires repair or replacement or the wax ring may be obstructing the water flow. Try the simplest things first. I would also contact the manufacturer to trouble shoot with them as well.

http://admin.totousa.com/Product%20Downloads/H06939R%20NEOREST%20550%20BOWL%20UNIT%20ENGLISH,%20IM,%20V.01.pdf

Customer Service & Technical Support
Tel: 1-888-295-8134
custservice@totousa.com
techsupport@totousa.com

Posted on Aug 03, 2010

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http://admin.totousa.com/Product%20Downloads/H06939R%20NEOREST%20550%20BOWL%20UNIT%20ENGLISH,%20IM,%20V.01.pdf

Customer Service & Technical Support
Tel: 1-888-295-8134
custservice@totousa.com
techsupport@totousa.com

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JZ...

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