Question about HP Photosmart Premium C309A All-In-One Printer
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Posted on Jan 02, 2017
SOURCE: My HP LaserJet 2430dtn Paper jam
Try this, make a print from the by-pass tray, does it go OK or jam??
If it jams then there is a problem with the paper feed from the tray.
If it jams then
1-check the drum and see if there is an image on it( you can put a mark on the edge to see if it's rotating, thus eliminating the drum unit)
2-same for the reg roller
3-check for labels ar foreign objects
Posted on Oct 10, 2008
First thing to try is to flip the paper over in the input tray. There are 2 sides to paper. One side may curl a bit too much due to heat of the fuser and get caught near the output rollers.
Unless the Output Assembly was assembled wrong, it is impossible for the rollers to turn the wrong way. The gear in the fuser drives the output assembly. The top rollers are rolling out.
If the rollers are not rolling, then one of the gears must be broken or missing. The output rolllers might need cleaning.
Next check the fuser unit. Disconnect power to printer and turn printer round. Remove the back output tray and the two small covers (left and right). Undo the 2 screws that hold the fuser in place. Pull the fuser out. Check the gears on side of the fuser. A broken gear in the fuser could cause this problem.
Posted on Dec 18, 2008
Here's a direct link to your model on HP's "part surfer". You should be able to find what you're looking for:
*please rate me :)
Posted on Mar 15, 2009
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