Question about HP Photosmart Premium C309A All-In-One Printer

Open Question

There is a little curved arm on the right side of the gear assembly that appears to hold it together and mesh two gears that run the top roller. seems to have popped off--doesn't look broken but the little arm has an open "c" like end that the rod that holds the top roller in place sits in only the rod is out of the "c" -- this followed clearing a paper jam. is this something that can be eased back into place? everything is where it should be still, just that one loose connection. checked both manuals and diagram posted, but not helpful or detailed enough to see and no information there that relates to problem.

Posted by on

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

checkitright
  • 1362 Answers

SOURCE: My HP LaserJet 2430dtn Paper jam

Try this, make a print from the by-pass tray, does it go OK or jam??
If it jams then there is a problem with the paper feed from the tray.
If it jams then
1-check the drum and see if there is an image on it( you can put a mark on the edge to see if it's rotating, thus eliminating the drum unit)
2-same for the reg roller
3-check for labels ar foreign objects

Posted on Oct 10, 2008

  • 66 Answers

SOURCE: HP Laserjet 4100 series , paper jam output tray

Hi F_bulsara,
First thing to try is to flip the paper over in the input tray. There are 2 sides to paper. One side may curl a bit too much due to heat of the fuser and get caught near the output rollers.

Unless the Output Assembly was assembled wrong, it is impossible for the rollers to turn the wrong way. The gear in the fuser drives the output assembly. The top rollers are rolling out.
If the rollers are not rolling, then one of the gears must be broken or missing. The output rolllers might need cleaning.

Next check the fuser unit. Disconnect power to printer and turn printer round. Remove the back output tray and the two small covers (left and right). Undo the 2 screws that hold the fuser in place. Pull the fuser out. Check the gears on side of the fuser. A broken gear in the fuser could cause this problem.

S88

Posted on Dec 18, 2008

SOURCE: I need a parts diagram for an HP Officejet 7310

Here's a direct link to your model on HP's "part surfer". You should be able to find what you're looking for:
http://partsurfer.hp.com/cgi-bin/spi/main?sel_flg=modinfo&model=OJ_7300_SERIES

*please rate me :)

Posted on Mar 15, 2009

  • 1 Answer

SOURCE: hp officejet j5780 Constant paper jam

clean feed rollers

Posted on May 12, 2009

  • 1 Answer

SOURCE: can't clear ADF paper jam--I

CHECK INSIDE FOR PAPER AND RESETBY CUTTING MPOFF AND RESTARTING .SOUNDS LIKE A SMALL AMOUNT IS INSIDE SOMEWHERE.. GOODLUCK

Posted on Jun 02, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How to do timing on B&S 16.5HP Model 313777 Type 0134-E1


You will have to get inside the crankcase and get to the gears on the crank. Once you are able to see the gears you should see little timing marks that must align together when the gears mesh at that point. This goes for two gears and three or more if applicable. any gears that mesh may have a timing mark for another gear so be sure that each gear aligns with the timing mark when they mesh together.

Oct 29, 2016 | Garden

1 Answer

Sharp mx2600n service code l4-16


Your machine has automatic fusing pressure. A gear on the front side of the fuser meshes with a motor gear on the inside front of the machine. Somehow this has gotten jammed or reversed. Shutting off main power without powering down from the op panel first may have caused the problem. you will need to take out the fuser, check the pressure gear for cracks, and make sure the cleaning bar roller is resting on top of the fuser roller and not jammed underneath. The flag triggering the pressure photosensor may also be in the wrong position. You will have to turn the gear until the gap is widened between the two fusing rollers before you put it back into the machine. There is a screw on the front side holding the fuser up against the pressure motor.

Apr 18, 2014 | Sharp Office Equipment & Supplies

1 Answer

Power window



REMOVAL & INSTALLATION
R/V Series
  1. Raise the glass to the full up position and tape it to the door frame with fabric tape.
  2. Disconnect the negative battery cable.
  3. Remove the door trim panel.
  4. Remove the window control bolts and lay the control aside for access.
  5. Remove the regulator-to-door panel attaching bolts.
  6. Disconnect the harness from the regulator.
  7. Slide the regulator assembly rearward, disengaging the rollers from the sash panel.
A notch is provided in the sash panel to allow disengagement of the forward roller on the window regulator.
  1. Remove the regulator assembly through the access hole in the door.

CAUTION The next step must be performed when the regulator is removed from the door. The regulator lift arms are under tension from the counterbalance spring and can cause serious injury if the motor is removed without locking the sector gear in position.
  1. Drill a hole through the regulator sector gear and back plate. DO NOT drill a hole closer than 1 / 2 in. (13mm) to the edge of the sector gear or back plate. Install a pan head sheet metal tapping screw (No. 10-12× 3 / 4 in.) in the drilled hole to lock the sector gear in position.
  2. Remove the motor-to-regulator attaching screws and remove the motor from the regulator.
To install:
  1. Prior to installation, lubricate the motor drive gear and regulator sector teeth.
  2. Install the motor to the regulator. Make sure the motor and sector gear teeth mesh properly before installing the retaining screws.
  3. Remove the screw locking the sector gear in the fixed position.
  4. Reposition the motor in the door and install the wiring connector.
  5. Attach the regulator to the door.
C/K Series
  1. Disconnect the battery ground cable.
  2. Remove the door trim panel.
  3. Remove the water deflector by peeling it back.
  4. Disconnect the door lock rods at the module.
  5. Loosen the upper run channel bolt.
  6. Move the run channel away from the glass.
  7. Pull the wiring harness towards the door to reach the connector. Remove the boot from the wiring and disconnect the harness at the door hinge pillar.
  8. Remove the module and window assembly from the door frame by tilting it and lowering it from the door.
  9. Fold back the tab on the channel and slide the glass out.
  10. On trucks with power components, drill out the rivets from the inner handle housing.
  11. Drill out the regulator assembly rivets.
  12. Remove the regulator/motor assembly.

CAUTION The next step must be performed when the regulator is removed from the door. The regulator lift arms are under tension from the counterbalance spring and can cause serious injury if the motor is removed without locking the sector gear in position.
  1. Install a pan head sheet metal tapping screw through the sector gear and backing plate in the hole provided, to lock the sector gear in position.
  2. Drill out the motor-to-regulator attaching rivets and remove the motor from the regulator.

To install:
  1. Prior to installation, lubricate the motor drive gear and regulator sector teeth.
  2. Install the motor to the regulator. Make sure the motor and sector gear teeth mesh properly before installing the replacement attaching bolts and nuts.
  3. Remove the screw locking the sector gear in the fixed position.
  4. Reposition the motor/regulator in the door and install the wiring connector.
  5. Attach the regulator to the door.
  6. Slide the glass out into the channel and fold over the tab.
  7. Fit the glass into the rear channel in the door, then, while pulling the channel towards the glass, fit the glass into the front run channel.
  8. Install the boot from the wiring and connect the harness at the door hinge pillar.
  9. Install the lower run channel bolt.
  10. Install the door lock rods at the module.
  11. Install the module panel screws, starting at the top left, then the top right.
  12. Install the water deflector.
  13. Tighten the upper run channel bolt.
  14. Install the trim panel on the door.

Jul 30, 2010 | 1994 Chevrolet G20

2 Answers

Loose gear


Lock out-Tagout the machine. Remove the top cover, hold the beater shaft while removing the center shaft nut. Then remove the 4 bolts and and hardware on top of the first(worm) shaft and the second(clutch)shaft. you can gently tap the top cover up with a cold chisel on the upper parts of the housing. It's just a friction fit , aligned on two dowels. Once the cover is off, scoop out the grease, remove the side panel and selector assembly. Try and lift all of the first gear assembly together. the newer ones have a series of rollers and springs, which can be easily reassembled, if you see which way everything was. As you rmove parts, lay them on a clean surface in a row in the position they came out. The selector sleeve is marked TOP, but looking at the 4 drive teeth each side, you will see how it drives 2nd and 3rd gears. The clutch and worm shafts lift out together from slip fit bearings in the housing base.

When reassembling, coat everything with new grease, and run before loading all the grease. If you need to remove anything , you won't be up to your wrists in grease doing it. Once all is good, load the grease in the top hole nearest the motor with it running. The gears will feed the grease as you load the 35 OZ.
If you removed the planetary to remove the center shaft, don't tighten the half nut tight. back it off a half turn and lock it with the acorn nut. Otherwise you will loose first gear from pinch friction.

Sep 14, 2009 | Hobart A200 Stand Mixer

1 Answer

I am getting an error message of 08.055.44:9347. Every time we go to print the page is blank.


8,055.44: The Media Drive stalled while engaging headtilt.
Troubleshooting Procedure for Wiper/Media Gearbox
Step Questions and Actions Yes No
1
Check for obstructions in the Wiper
Assembly path.
Is the Wiper Assembly obstructed by the
Printhead or wiring?
Clear any
obstructions.
Go to Step 2.
2 For an 8,005.48 error:
1. Check for paper in the paper path that is
adding drag to the rollers. Look for paper
or wiring interfering with the take away
roller.
2. Remove the Tray 1 Pick Solenoid to view
the meshing of the Take Away Roller’s
gears to the Media Drive Assembly.
Did this correct the problem?
Complete. Go to Step 5.
3 For an 8,007.41 error:
Check for a missing KL-clip securing the
Head Maintenance Clutch. Replace if
missing.
Did this correct the problem?
Complete. Go to Step 5.
4 For an 8,009.43 error:
1. Ensure that there is no paper in the paper
path adding drag to the rollers.
2. Ensure the Media Drive Assembly is fully
seated and correctly installed.
3. Remove the Tray 1 Pick Solenoid to view
the meshing of the take away roller’s
gears to the Media Drive Assembly.
4. Ensure the feed rollers are properly
engaged in the drive gears.
Did this correct the problem?
Complete. Replace the
Media Drive
Assembly.
5 Run the Wiper Drive test.
Did the test pass?
Go to Step 6. Go to Step 7.

6 Run the Wiper Alignment test (see “Wiper
Alignment Procedure” on page 6-2).
Did the test pass?
Go to Step 8. Go to Step 7.
7 1. Inspect the wiper system for improper
operation, obstructions, or damage
(broken gear or belt). Look for ink in the
Wiper Belt channels.
2. Ensure the wiper system is properly
aligned (see “Wiper Alignment
Procedure” on page 6-2).
Did this correct the problem?
Complete. Go to Step 8.
8 Run the Head Maintenance Clutch test.
Did the test pass?
Go to Step 9. Replace the
Head
Maintenance
Clutch.
9 Is the head lock mechanism on the right end
of the Exit Module functioning properly?
Go to Step 10. Replace the
Exit Module.
10 Are there obstructions or spilled ink on the
Wiper Blade, the Head Tilt Gear drive path,
or under the Printhead?
Is the Waste Tray overfilled?
Clean the
inside of the
printer and
retest.

Jul 31, 2009 | Xerox Phaser 8400 Laser Printer

1 Answer

What is the Printer Error code 08.007.41.97538 on a phaser 8400?


8,007.41: The Wiper stalled finding home.

1 Check for obstructions in the Wiper
Assembly path.
Is the Wiper Assembly obstructed by the
Printhead or wiring?
Clear any
obstructions.
Go to Step 2.
2 For an 8,005.48 error:
1. Check for paper in the paper path that is
adding drag to the rollers. Look for paper
or wiring interfering with the take away
roller.
2. Remove the Tray 1 Pick Solenoid to view
the meshing of the Take Away Roller’s
gears to the Media Drive Assembly.
Did this correct the problem?
Complete. Go to Step 5.
3 For an 8,007.41 error:
Check for a missing KL-clip securing the
Head Maintenance Clutch. Replace if
missing.
Did this correct the problem?
Complete. Go to Step 5.
4 For an 8,009.43 error:
1. Ensure that there is no paper in the paper
path adding drag to the rollers.
2. Ensure the Media Drive Assembly is fully
seated and correctly installed.
3. Remove the Tray 1 Pick Solenoid to view
the meshing of the take away roller’s
gears to the Media Drive Assembly.
4. Ensure the feed rollers are properly
engaged in the drive gears.
Did this correct the problem?
Complete. Replace the
Media Drive
Assembly.
5 Run the Wiper Drive test.
Did the test pass?
Go to Step 6. Go to Step 7.

Jun 23, 2009 | Xerox Phaser 8400 Laser Printer

1 Answer

13 Paper Jam - but there is no paper inside!


I have a long solution (possibly) to your issue:

Error 13 Paper Jam
  • Paper jams can occur in 3 places: Entry, registration and exit.
  • If the paper isn't picking up out of the paper tray, visually inspect the pickup roller. If it looks shiny, replace it. You should also replace the separation pad as they work together. On the 4L/4P/5P/6P the pickup roller has a plastic shaft that breaks. You'll have to replace the whole pickup assembly. This requires major disassembly of the printer. Check our printer repair kits for your model printer. If you don't see it listed, email us.
  • If you have an HP 4/4+/5 with an optional 500 sheet feeder that's jamming, check the balance knob adjustment. Center it with a full **** of paper for proper operation.
  • If the paper is jamming at registration or anywhere between pickup and exit it could be a number of things. Check the paper path for torn bits of paper or label residue. On the II/III series, remove the metal registration guide plate (2 screws) and check underneath it. If the pickup rollers are moderately worn, the paper will stop just short of the registration roller. On the 4L/4P/5P/6P remove the screw holding the oblique roller assembly (Inside front of printer) and pull out and inspect the assembly and the area under it. On the HP 4/4+/5 pivot up the metal plate and check underneath it. Check the roller assembly on the left side for torn scraps of paper (a flashlight or torch is necessary).
  • Make sure paper cassettes are firmly seated, corner tabs aren't bent. Some trays have lifting springs that could pop out if tray has been dropped.
  • On HP IIP/IIP+/IIIP printers if the paper scrunches up at the toner cartridge you'll need our Inside Accordion Jam Repair Kit.
  • Check your software settings in the program you are attempting to print from. Do you have the correct paper size specified? If you have a different paper size than what is in the tray, you'll get a paper jam.
  • Exit jams are frequently caused by exit sensors. These sensors are typically mounted on the fuser assembly or adjacent to it. They are plastic arms that block and unblock an optical sensor. The arms can get stuck or knocked out of place when clearing paper jams. The optical sensors can also get dirt blocking the photo cell. Clean the sensor and check for free movement and proper installation of the sensor arms.
  • On HP II/III series exit jams are mostly caused by worn gears. The best way to troubleshoot this is to defeat the door interlock (see door interlock photo on troubleshooting page). Press down on the arm on the top right of the fuser. Initiate a test page. While holding down the arm, press one of the metal cartridge detect switches just below the door interlock. Watch the movement of the gears. You will get a 51 error because the door is open. Recycle power to get rid of error. There is an arm gear on the lower right of the fuser that can shed teeth. There is also a 14 tooth gear below the large gear on top of the fuser. You can also manually rotate the large gear and check for binding or crunching. If that happens, then replace the 14 tooth gear. On the door, there are some delivery coupler gears that mate with the fuser and drive the exit roller. Check the gears for excessive wear. Replace if necessary. If the paper gets almost all the way out and jams, replace the exit roller or the exit roller assembly. If the error occurs after fuser replacement, check and see if the connector on the left of the fuser is properly mated with the one in the printer.
  • On HP IIP/IIP+/IIIP printers if the paper has accordion folds on the bottom and jams on exit, order our Top Output Accordion Jam Repair Kit.
  • On HP 4/4+/5 printers the most common cause of exit jams is the exit assembly. Order our 4/4+/5 Exit Jam Repair Kit. Exit jams in the fuser can be caused by a broken fuser drive gear or a broken gear on the fuser. Remove the fuser and check the gear inside the printer for broken teeth. Manually turn the gears on the fuser and check for smooth operation. Check the paper exit sensor arm for proper mounting and free movement.
  • Check to make sure the rear door is closed on the printer. Open doors can cause 13 paper jam indications.
  • On the 5L/6L check the registration sensor arm below the pickup roller. Also check the exit sensor arm (bottom center of the fuser). These arms frequently get stuck or dislodged clearing paper jams. On these printers, if you are experiencing frequent paper jams, order our 5L/6L Multi-Sheet/No Feed Repair Kit
All this comes from:

http://www.fixyourownprinter.com/reference/errorcodes/hp

Good luck with it, I love the HP LaserJet 4 series of printers. I used to warm my coffee on the top of the fuser when I was doing large print jobs :-)

If this information helps, please give me a rating, thanks!

OpenSource13

Apr 07, 2009 | HP LaserJet 4 plus Printer

1 Answer

HP Laserjet 4100 series , paper jam output tray.( on top of the printer ). The roller under the topcover is turning the wrong way. The paper can't get out of the printer, and jams between the upper roller...


Hi F_bulsara,
First thing to try is to flip the paper over in the input tray. There are 2 sides to paper. One side may curl a bit too much due to heat of the fuser and get caught near the output rollers.

Unless the Output Assembly was assembled wrong, it is impossible for the rollers to turn the wrong way. The gear in the fuser drives the output assembly. The top rollers are rolling out.
If the rollers are not rolling, then one of the gears must be broken or missing. The output rolllers might need cleaning.

Next check the fuser unit. Disconnect power to printer and turn printer round. Remove the back output tray and the two small covers (left and right). Undo the 2 screws that hold the fuser in place. Pull the fuser out. Check the gears on side of the fuser. A broken gear in the fuser could cause this problem.

S88

Nov 18, 2008 | HP LaserJet 4100 Printer

1 Answer

Load/Remove Paper Light Flashing


IF THE ROLLERS DON'T TURN AND MAYBE YOU HEAR A CLICKING NOISE FROM THE LEFT SIDE OF THE PRINTER, THERE IS A SPRING CLUTCH INSIDE THE GEAR AT THE END OF THE SHAFT GOING TO THE SWING ARM. I FOUND THAT SOMETIMES GREASE GETS INSIDE AND CAUSES THE SPRING TO SLIP INSTEAD OF GRIP LIKE IT SHOULD. IF YOU'RE VERY CAREFUL, YOU CAN TAKE OFF THE LEFT SIDE COVER AND LAY THE PRINTER ON ITS RIGHT SIDE (LEFT SIDE FACING UP). THEN REMOVE 3 OR 4 SCREWS AROUND THE GEAR ASSEMBLY AND LIFT THE ASSEMBLY STRAIGHT OFF THE PRINTER. TO GET TO THE SPRING CLUTCH, YOU'LL HAVE TO MOVE A COUPLE GEARS OUT OF THE WAY (REMEMBER HOW THEY GO BACK OR YOU'RE SCREWED - AND WATCH THE TONER ARM SPRING AS WELL). REMOVE THE PLASTIC C-CLIP ON THE END OF THE PICKUP SHAFT AND LIFT OFF THE CLUTCH GEAR. PULL THE GEAR APART AND WIPE OFF ANY GREASE FROM THE INNER SURFACES WHERE THE CLUTCH SPRING SITS. REVERSE YOUR STEPS TO PUT IT BACK TOGETHER.

--SORRY, MY CAPS LOCK DOESN"T WORK AND I DON'T FEEL LIKE HOLDING DOWN THE SHIFT KEY TO TYPE ALL DAY.

Aug 08, 2008 | Dell 1700n Laser Printer

2 Answers

Fuser gear xerox


1. remove front cover which is over the paper tray - 2 screws and then unflange and wiggle off.
2. take out toner cartridge and drum cartridge.
3. there is a screw on the top left of the plastic cover over the fuser roller - unscrew it and then wiggle off the plastic cover.
4. there is a little green screw on the right rear of the fuser roller assembly - unscrew it.
5. remove the 2 white plugged in wire things to the right of the fuser roller (right one snaps on top and left one snaps on the inside right).
6. take fuser roller assembly out of machine.
7. loosen screw on left on top of brown riser and loosen 2 screws on right that hold the wired part down - carefully remove the glass heat element, taking care not to touch it with your fingers. if it is touched with fingers, need to clean it with alcohol to prevent the grease from reflecting the light back into the element.
8. remove the lock ring on the right of the cyclinder and then the gear wheel will be removable and replaceable.
remember to take digital photos of it before you dis-assemble it so you will be sure you're putting it all back together right.

Mar 11, 2008 | Office Equipment & Supplies

Not finding what you are looking for?
HP Photosmart Premium C309A  All-In-One Printer Logo

Related Topics:

42 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...