Question about LG WM2487HWMA Front Load Stacked Washer / Dryer

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My wm2487hwma lg washer wont come on, drum light is on, but everthing else is out , no power. Unplugged washer and reset at fuse box, power came on, but same problem occurred.

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I have an LG washer slightly different model but had the same problem. It washed the clothes but then the light would stay on but the washer would not turn back on. Remove door switch unplug wire that conects and check the connections. which requiered taking off the top and front of the washer. Mine were corroded after only 2 years. We cleaned the connection and it seems to be working fine again.

Posted on Jan 24, 2011

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Posted on Jan 02, 2017

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difficult to be certain as I haven't looked at it, but it sounds like it started with a suspension problem which may have damaged the wiring loom as the drum bounced, this can cause a short circuit ( tripped electrics) may have caused a problem with the main pcb,
if you push on the front of the drum, does it move more than usual?, how old is the machine?

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OK, let's try this: Open the door and (with an empty washer) give the drum a hard spin (either direction) by hand. This uses the direct drive motor to in effect become a generator, and should light up the control. If control lights up only momentarily, then no line voltage is getting to the display board. I would suspect the line filter first. Take the top cover off by removing the lower screws on the plastic clips on the back side of the washer's top. Stand in front of machine and use the palms of your hands to sharply push back on the L and R edges of the top, about 2 inches, then lift top off. Track power cord into washer and on to a small rectangular box. (the line filter, which contain a non-replaceable fuse) Check if power is going in and comming out (heading for the main board) If power in but no power out, replace filter. After the filter, the power goes to the main board, which is in the top back Left hand corner. It has a plastic cover over it. When the machine is powered up, there is a red LED on the board itself which lights up.
Note: on a working machine which is connected to power, you can do the drum spin and the display board will light and remain on, without touching the power button.

That's about as much help as I can do from here. If you need more help, I suggest you contact an authorized LG servicer in your area. (find one from LG at 800-256-0000)

These are very good machines. I know of one guy, runs 10 loads a day, 365 days a year through his LG. Can't say he's never had a problem, but he is very satisfied and probably does more loads each year than that old Whirlpool did in 20.

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I had the same problem. LG addressed the problems as follows:
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Hope this works for you.

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