Question about HP Photosmart D7160 InkJet Printer
To start ensure that you did reset the printer by disconnecting power cord for about five minutes. Test different kind of cartridges. Also try reinstalling printer software.
The cartridge is not being detected. This may happen for different reasons:
1 - The chip on cartridge is defective. Test using a replacement cartridge.
2 - Poor contact because of dirt on contact plate inside ink carriage. Clean the metal plate contact located inside the ink carriage, in the malfunctioning cartridge slot. Use soft cotton and isopropyl alcohol or circuit cleaning solution. Do not use water or detergent.
3 - Broken contact from print head. The contact at the back of print head may be broken. First test is done ensuring that there is continuity between cartridge slot contact and connector at the back of print head. Call service at the number listed on owners manual if you are in this case.
Posted on Sep 10, 2010
Here is the reset procedure for clearing this message. First, unplug the power cord and hold power and resume buttons. Now, plug the power cord back in and release the power/resume buttons. Open the front door of your printer and hold the cartridge and resume buttons. Now, press power and then release all buttons after the beeps and press cartridge once and then press resume.
Posted on Sep 10, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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