Question about HP PSC 2210 All-In-One InkJet Printer

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I was printing a document from my Windows computer onto my HP Officejet 5500 series all-in-one printer. I decided to cancel (on the printer); now I cannot restart the printer via the computer. What do I need to do? Thanks Bob

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Hello there Bob,

The computer must have stored the print job to the queue and hanged. To totally cancel the print job, you can turn off the computer and the printer; make sure you have unplug the power cord of the printer from the power source. Wait for 5 minutes and plug everything back and restart the computer and the printer. This should give you a clean start again.

Please let me know how this goes. Thank you.

Posted on Sep 10, 2010

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Posted on Jan 02, 2017

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