Question about Disney Mix Max Digital Media Player

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The mix it will not charge or turn on. It is the Hannah Montana Version Also I cannot find the movies for it anyhow, Thank you so much

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I recently got one in the same state (not working) and successfully repaired it. I am guessing that you had it plugged in, and forgot to "safely remove" it by clicking the USB disconnect icon on teh computer.
The MixMax will disable the USB power when it detects a power surge or interruption. The battery runs completely dead, and it cannot detect the USB connection once plugged in. The fix is simple, but technical.
Remove the back of teh unit. Use a butter knife and start seperating near the SD slot. You will break several of teh smaller retainer clips, but the large ones in the corners will hold it just fine once complete. Note the polarity of the wires (red and black) to the battery. Unplug the battery from the board, and connect the battery to a 5V power source with 500ma or less of power. Charge the battery for about 30 seconds. Plug the battery in, return the cover (snap it back together) DO NOT POWER THE UNIT UP!
Plug in the USB cord and you should see signs of life as it enters charge mode. DO NOT UNPLUG THE USB until the battery is fully charged. When you do want to remove it, use the USB device icon near the clock on your computers desktop. If you forget to use the icon, you will be repeating this process again. If you lack the technical know how to do this, print it out and have one of your more technical type friends do it. (everyone knows at least one geek)

Posted on Sep 10, 2010


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