Question about Office Equipment & Supplies
I suspect that your power supply is at fault.
Unplug the unit.
Open the unit and disconnect the internal wiring from the transformer output(The side not connected to the power cord). Be sure to mark the wires with masking tape as you remove them one by one. Insulate the (now open) transformer wires and try the power again. If it trips then you have a transformer problem and it will need to be replaced. If you cant find an OE replacement then continue :
I have no idea what the internal operating voltage of the unit is. If the transformer is not marked and it more than likely is not, you will have to dismantle the transformer and count the amount of times each of the input and output wires go around the core. Then calculate from that what transformer is needed. You will need to know the output(secondary)wire thickness(guage) - this determines the wattage - and the amount of windings. ie 400 primary windings and 100 secondary windings will give an output of 110V/(400/100)=27.5V
If however it turns out not to be the transformer you will need to check deeper into the machine. Start with the 2 motors(fan and drive) and check for short to ground between each of their connecting wires and the motor body.
Posted on Sep 10, 2010
Hmmm, it definitely sounds like an internal wiring issue. I am confused about why the guy won't take it back, I guess because it's beyond the 30 day return period? Did you explain that you are one of our country's finest examples of a citizen and were serving your country? And he wouldn't work with you? Man that's a shame :(, if it were me I'd make sure you were taken care of. Regardless, I personally appreciate your service, so thank you :). However, that's besides the point. The good news is that you are probably still well within the manufacturer's warranty, especially since you just opened it. Please let me know the make and model of the machine in question and I will get you the phone number or who to contact to get a free replacement / repair from the manufacturer. If somehow they won't help you, which I'm sure they will, we can work on figuring out the wiring issue. But chances are it has major issues that may end up costing more to fix than it's worth. Also, if you purchased this machine with a major credit card (not a debit card, but a credit card) it is also probably covered by your credit card companies electronics coverage (that most people don't even know it exists). So basically, we will figure out how to get this thing replaced for you.
So for starters, what kind of machine are we dealing with? At least the manufacturer, if not make and model... whatever you can give me I can work with.
Thanks so much sir, Tim
Posted on Sep 10, 2010
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Posted on Jan 02, 2017
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