Question about Sirius Satellite Radio Sirius Sportster SP-TK1 Satellite Radio Receiver

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What is this put your Sirius in the freezer and it will work?

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Thank you 20 minutes in the freezer works. Amazing

Posted on Nov 22, 2010

  • ndpeluso Feb 18, 2011

    My radio, which I had, (and still have after 5 years) wasn't working, so I figured, "what the heck, it's broken anyway." 5 minutes, works. Thanks.

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My Sirius radio, factory installed in a 2008 VW R32, won't activate, even after a "soft boot". Sirius mentioned having the dealer do a "hard boot". What is that?


I hope this post finds everyone well who is having difficulties with Sirius Radio's trouble shooting advice to reactivate service. I tried to reactivated my service and had experienced all the problems that everyone has had on these forums. This is what works. It took me a lot of phone calls and I want to get the word out to everyone (regardless of Make, Model or Year of Vehicle)

First, a soft reboot does nothing and there is no such things as 'reseting' the electric system in your car. Second, there is no such thing as a 'hard' reboot to your sirius radio. All a soft reboot will get you is cold legs when you have to hold your car door open for 30 seconds in the middle of winter. All a hard reboot will do is cost you a lot of hard earned money at the dealership. Best case scenario is that your dealer replaces your entire radio and charges you $500+.

WHAT YOU NEED TO DO: Call Sirius Customer Service and ask for Technical Support. Explain to them you are having difficulty obtaining an activation signal. The technical support technician did the following (and it was the most intelligent thing I heard from Sirius)

1. Go turn on your Sirius Radio and tune to Channel 184.

2. The technician put a "dummy" ESN in on my account, refreshed and then re-entered my original ESN back into my account and then re-sent the activation signal. **NOTE** Make sure you write down your original ESN number before you ask to have them do step #2....there is no way for them to recover your original ESN if they put in the 'dummy' ESN and refresh.

3. Within 10 seconds of putting doing step #2, my Sirius Radio said, "Updating Channels" and worked great.

Takeaway from My Experience: I believe that once you let your Sirius Radio Service relapse and/or do not renew your subscription, a signal/frequency is sent to your radio to block service or reactivate your service. The problem must be an internal issue on Sirius where the only fix to stop this signal is to completely clear (or zero) out your original ESN, enter a dummy ESN, refresh and then re-enter your original ESN and then send the activation signal.

I hope this helps everyone.

Sep 02, 2010 | Sirius Satellite Radio Receiver

2 Answers

Ford Explorer Sirius radio


sometimes if you dont put the right code in all the functions wont work.factory radios nowadays go thru the ecm (electronic control module) of the veichle.meaning if your radio was stolen and put into another vehichle it would be locked,and a code needs to be put in.unplug the battery and radio and go to this site to find your code.http://gsmhosting.com/vbb/showthread.php?t=350260

Oct 20, 2007 | Car Audio & Video

1 Answer

Sirius S50 "No channels available"


I had the exact same problem happen to me yesterday with my S50. My guess is that the software got corrupted somehow. I fixed mine last night be reinstalling S50 software via USB cable to my PC. Note: You need My Sirius Studio application loaded on your PC. Be sure to press Exit button on My Sirius Software Ap after you reinstall S/W. Patiently wait for S50 to 100% complete before disconnecting. Then, manually turn on S50 (while holding in your hand); do NOT put in car/home dock yet. S50 will then update S/W. When this completes, now you can put in dock. I don't exactly recall, but I think the S50 indicated the dock was being updated, then it defaulted to channel 184 indicating to call Sirius to subscribe. Since I already have a subscription in place on my S50, I just pressed channel 2 (The Blend) from my remote, and then my S50 began updating all channels. Success! I'm so happy my S50 is now working again! Good luck to others experiencing same problem; hope this helps! I can only imagine the frustration trying to get help from Sirius folks for this type of problem...

Jun 24, 2010 | Sirius Satellite Radio S50-TK1 Satellite...

1 Answer

My sirius radio sportster works sometimes and others doesn't


Buy radio shack electronic contact cleaner (in a can) and spray a small amount on the male connector from the antenna wire, and spray a small amount on the male connector in the base of the Sportster that the sportster interfaces with. Place the antenna connector onto the base unit and remove it several times and swirl it while connected. Place the sportster into and remove it from the base several times. This usually will fix the issue. Sat signals are extremely sensitive to the slightest oxidation or dirt or whaterver on that tiny antenna connection point.

Oct 01, 2009 | Sirius Satellite Radio Sirius Sportster...

2 Answers

Sirius Receiver goes silent and displays Acquiring Signal.


I have a 3 year old Sportster 2 replay unit that worked perfect until 1 month ago. I posted my problem on this website a day before you did with this same problem. I googled to no end and even spoke to Sirius who wasn't willing to replace my unit at no charge since it was out of warranty. I found an unusual solution on the internet that worked for me. I place my receiver in the freezer for at least 20 minutes (this was recommended by a guy somewhere on the internet with the same problem). I have actually left it in freezer overnight too. This has solved my problem. It is the craziest thing but I thought I would try it before I resorted to replacing all my accessories and receiver since Sirius was less than cooperative with the issue. Anyway, hope this helps.

Jun 04, 2009 | Sirius Satellite Radio Receiver

2 Answers

Acquiring Signal


Try resetting it to defaults if you haven't done that yet. I had a similar problem with a Stratus 4, and that took care of it for me.. Sounds like perhaps some kind of NVRAM gets corrupted and a full reset clears it up.

Good Luck. Hope it helps you like it did me.. Just remember to jot down all your presets first, because you will need to reset them.

Jun 03, 2009 | Sirius Satellite Radio Receiver

2 Answers

Acquiring signal


My wife replaced the car kit.
The sportster itself was fine, what fixed the problem was replacing the cradle.
Now the second one has taken a dump.


May 21, 2008 | Sirius Satellite Radio Sirius Sportster...

4 Answers

Sirius sportster sp-tk1, always displays "acquiring signal"


Hi guys!! I am a sirius satellite radio employee and unfortunately, when this happens (usually when the receiver is about 2 years old) the radio is pretty much shot. It is a common problem with the older sportster models, but not so much with the newer one. As the receivers are probably more than a year old, they are now out of warranty and the only resolution is to call us at sirius and say you want to cancel the subscription on the radio. When cancellation is imminent, we will offer to send you a replacement (although it will be a different unit not compatible with you current docking stations) at no cost to you. Sometimes an antenna replacement will actually stop the problem, but it will happen again very shortly afterward, and thus it is only a temp fix to a permanent problem. Hope this helps you out!!

Feb 15, 2008 | Sirius Satellite Radio Receiver

1 Answer

SIRIUS Sportster "Acquiring Signal"


Let me save you $30.00. A new antenna will not help, nor will cleaning the contacts. I just did both of those and it did not help. I have mine in the freezer right now cooling it down. Sirius told me that I should not leave it in the car because it gets to hot. They told me to buy another unit....

Feb 07, 2008 | Sirius Satellite Radio Sirius Sportster...

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