Question about Kenmore HE2 Plus Front Load Washer

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I have a HE2. It is giving me a F21 code. I have cleaned the strainer, blew out the drain line, removed and cleaned the pump. The pump runs fine. No matter what i do, when I turn it on, when I try to run a diagnostic test or what ever, the first action is that the drain pump starts to run and will run for several minutes, then it will give me the F21 failure code. Is there a pump switch?

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“F21” is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a “SUDS” error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:


1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump, click on the following link for step-by-step instructions

http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

Thanks!!

Posted on Sep 10, 2010

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1 Answer

F-21 CODE on maytag 4000 series washer


F21--Long drain
long drain means it is taking to long to drain the water out of the drum.
the pump might be on its way out. running slow faulting.
or it is still is blocked further back.

Nov 14, 2013 | Maytag Washing Machines

3 Answers

My machine is stuck and sayint F21 can you tell me how to fix it


Hello,

“F21” is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a “SUDS” error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:

  1. First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
  2. Check the drain hose to make sure it is not kinked or clogged.
  3. Check the electrical connections to the pump and ensure the pump is running.
  4. Remove the drain pump filter and check for foreign objects and/or debris.


F21" is a Long Drain error code which is usually an indication that you may have an obstruction somewhere in the drainage system. Most commonly, there is something lodged in the drain pump or inlet line running from the wash tub to the pump. There is a white screw off cap on the drain pump that you can remove to inspect the pump impeller and clean.

You may also have to remove the inlet hose that runs from the bottom of the wash tub to the inlet side of the drain pump. Debris and small articles of clothing such as socks or under garments can become lodged in this area as well causing the drain cycle to fail.

NOTE: A "SUD" error code can often occur in conjunction with the "F21" error code. This is due to air being detected in the drainage system, which can occur if the pump is not running, or if you have an obstruction BEFORE the pump. You need to remove the inlet hose from the pump to ensure it is also not blocked. Correct your drainage system fault, and the SUD error (if displayed) should go away.

NOTE: If these preliminary measures do not correct your problem, you may have to replace the drain pump. It does not take much to damage the pump impeller or motor. Since the error code is generated if the drain cycle exceeds 8 minutes, if the pump is damaged and can't pump at the required volume, the error code will continue to appear until the pump is replaced.

Take care.

Jun 27, 2010 | Kenmore HE2 Plus Front Load Washer

1 Answer

I get an F21 Error I stop the washer reset and do the rinse and spin cycle and it does fine. Should I run the clean washer cycle?


No...you need to check your DRAIN PUMP.

"F21" is a Long Drain error code. This may be an indication that you have an obstruction somewhere in the drainage system. Most commonly, this means there is something lodged in the drain pump or inlet line running from the wash tub to the pump. There is a white screw off cap on the drain pump that you can remove to inspect the pump impeller and clean. The following link explains:

http://www.fixya.com/support/r3608588-f21_error_code

Included is a follow-on link that explains how to check the drain pump to clean. You may also have to remove the inlet hose that runs from the bottom of the wash tub to the inlet side of the drain pump. Debris and small articles of clothing such as socks or under garments can commonly clog in this area as well causing the drain cycle to fail.

NOTE: The "SUD" error code can often occur in conjunction with the "F21" error code. This is due to air being detected in the drainage system, which can occur if the pump is not running, or if you have an obstruction BEFORE the pump. You need to remove the inlet hose from the pump to ensure it is also not blocked. Correct your drainage system fault, and the SUD error should go away.

NOTE: If these preliminary measures do not correct your problem, you may have to replace the drain pump. It does not take much to damage the pump impeller or motor. Since the error code is generated if the drain cycle exceeds 8 minutes, if the pump is damaged and can't pump at the required volume, the error code will continue to appear until the pump is replaced. If the pump requires replacement, the following link explains how:

http://www.fixya.com/support/r3574350-replacing_the_drain_pump_in_a_front_load

If you have any questions about this repair, or need additional assistance, please let me know. I hope this helps you.

Jan 21, 2010 | Kenmore HE2 Plus Front Load Washer

2 Answers

Washer will not drain properly.


"F21" is a Long Drain error code. This may be an indication that you have an obstruction somewhere in the drainage system. Most commonly, this means there is something lodged in the drain pump or inlet line running from the wash tub to the pump. There is a white screw off cap on the drain pump that you can remove to inspect the pump impeller and clean. The following link explains:

http://www.fixya.com/support/r3608588-f21_error_code

Included is a follow-on link that explains how to check the drain pump to clean. You may also have to remove the inlet hose that runs from the bottom of the wash tub to the inlet side of the drain pump. Debris and small articles of clothing such as socks or under garments can commonly clog in this area as well causing the drain cycle to fail.

NOTE: The "SUD" error code can often occur in conjunction with the "F21" error code. This is due to air being detected in the drainage system, which can occur if the pump is not running, or if you have an obstruction BEFORE the pump. You need to remove the inlet hose from the pump to ensure it is also not blocked. Correct your drainage system fault, and the SUD error should go away.

NOTE: If these preliminary measures do not correct your problem, you may have to replace the drain pump. It does not take much to damage the pump impeller or motor. Since the error code is generated if the drain cycle exceeds 8 minutes, if the pump is damaged and can't pump at the required volume, the error code will continue to appear until the pump is replaced. If the pump requires replacement, the following link explains how:

http://www.fixya.com/support/r3574350-replacing_the_drain_pump_in_a_front_load

If you have any questions about this repair, or need additional assistance, please let me know. I hope this helps you.

NOTE: If there is no screw off cap on the pump, you need to remove the large hose that connects to the inlet side of the drain pump.

Jan 19, 2010 | Kenmore HE2 Plus Front Load Washer

1 Answer

I have a F21 error code and the washer is locked and wont open get my clothes


Run it through the rinse cycle again, then when that's done...

There is a strainer on the drain pump that is clogged. The manual does not mention this at all, it merely states the drain hose is kinked or clogged.

Under the front door there is a panel that is the width of the machine and is held in place by two screws, one on either side.

When you remove that you will see the pump and the the strainer attached to it. Unscrew the strainer (put a small pan under it to catch excess water) and remove to remove the junk accumulated.

Also, attached to the panel is another manual that refers to the error codes you are seeing.

Jan 01, 2010 | Kenmore HE2 Plus Front Load Washer

1 Answer

F21 on the Kenmore HE2 Plus Frontload Washer


there is a removable access panel on the front of the machine under the door. Remove one screw from each side. There you will find the pump that has a strainer basket on it. Remove that and clean the blockage out of there. You will also find attached to the panel, another manual that explains the codes better

Dec 27, 2009 | Kenmore HE2 Plus Front Load Washer

1 Answer

Regarding the kenmore he2 plus front loader washer.f-21 keeps coming on.actually worked for a couple loads today but f-21 started coming on again after i started washing a 3rd load of colored clothes.seems...


There is a strainer on the drain pump that is clogged. The manual does not mention this at all, it merely states the drain hose is kinked or clogged.

Under the front door there is a panel that is the width of the machine and is held in place by two screws, one on either side.

When you remove that you will see the pump and the the strainer attached to it. Unscrew the strainer (put a small pan under it to catch excess water) and remove to remove the junk accumulated.

Also, attached to the panel is another manual that refers to the error codes you are seeing.

Dec 20, 2009 | Kenmore HE2 Plus Front Load Washer

1 Answer

I have a kenmoore HE2 Plus front load washer that wont finish its cycle and starts blinking a F21 code


There is a strainer on the drain pump that is clogged. The manual does not mention this at all, it merely states the drain hose is kinked or clogged.

Under the front door there is a panel that is the width of the machine and is held in place by two screws, one on either side.

When you remove that you will see the pump and the the strainer attached to it. Unscrew the strainer (put a small pan under it to catch excess water) and remove to remove the junk accumulated.

-or- you'll need to replace the pump.

Also, attached to the panel is another manual that refers to the error codes you are seeing.

Dec 05, 2009 | Kenmore HE2 Plus Front Load Washer

2 Answers

What is f21 on the kenmore he2


Hi,
"F21" is a Long Drain error. This occurs when the drain time exceeds 8 minutes. You will need to remove the bottom panel under the door by removing the two screws at the bottom edge of the panel. First, check the electrical connections to the drain pump and make sure the pump is running. Check the drain pump filter to make sure it is not clogged with debris. This is a very common problem. HINT: Before removing the drain pump filter, pull the drain hoses from the standpipe at the wall and use a shop vac to pull a vacuum on the drain hose to get rid of all residual water from the pump and drain lines. This is also a good way to get rid of minor clogs. If you do not own a shop vac, be prepared to lay down some old towels and soak up some water. There's quite a bit of residual water in the wash tub and lines (this is normal). In addition, check your drain hoses to make sure they are not clogged or kinked. If you check everything and still have the error code, replace the drain pump. Replacement parts can be found at searspartsdirect.com and repairclinic.com. Just type in your model number in the search menu. I hope this helps you.
pls rate my suggestion....

Jun 24, 2009 | Kenmore HE2 Plus Front Load Washer

2 Answers

Error code for kenmore elite he2 plus


“F21” is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a “SUDS” error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:


1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump, click on the following link for step-by-step instructions

http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

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Dec 30, 2008 | Kenmore HE2 Plus Front Load Washer

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