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Kenmore elite he5t code f11 - Kenmore Elite HE5t Washer

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"F11" is a Serial Communications error between the Central Control Unit (CCU) and Motor Control Unit (MCU). The CCU is the main computer for the washer and is located directly behind the wash tub. The MCU is the Drive Motor Control board and is located in the rear of the washer adjacent to the Drive Motor on the left-hand side (facing from the rear with the back panel removed). The wiring harness can also cause the error, but it is not as common a problem.

Whirlpool is the manufacturer of both model washers and recommends the following troubleshooting advice. Remove the top panel of the washer by removing the three screws holding it in place in the rear. Once the screws are removed, the panel slides back, then off. Remove the rear panel of the washer for access to the drive motor and MCU. Now check the following:

- Check the wire harness connections between the CCU, the MCU and Drive Motor. Make sure all connections are attached and making good contact. Check for any broken wires or connector pins.
- Check the Drive Motor to see if it free spins and that the belt is still attached and not slipping. If the motor is seized, replace it. If the belt is broken or worn, replace it as well.
- Check the MCU. Connector 1 is the Serial Communications Link between the MCU and CCU. Connector 2 is the connector to the drive motor. Resistance checks across pins 1, 2, & 3 are the motor windings. Connector 3 is the power supply - 120VAC should be read across pins 1 and 2 with the door in the locked position. NOTE: The connectors are read 1, 2, and 3 from the bottom to the top with the MCU installed.
- Check the CCU. Verify connectors 7 and 11 are properly installed. Facing from the front of the washer, connector 7 is the 4th connector from the RIGHT along the front. This is MCU Power. Connector 11 is the Serial Communications link from the CCU to the MCU and is located along the left hand side of the CCU (the connectors are numbered 11 through 14 back to front).
- Check the Drive Motor. Remove the connector and perform resistance checks on the motor connector pins. Readings across pins 1 to 2, 2 to 3 and 1 to 3 should read 6 ohms.

In most cases this is an indication of a failed CCU. This is an easy repair that the average do-it-yourselfer can accomplish on their own. If the washer is still under a warranty, parts and labor would be covered. With no warranty, a replacement parts will vary in price depending on where you get them. There are several good websites available that you can order parts on line and have shipped directly to you.


NOTE: Remove all the connectors from the CCU ONE AT A TIME and reconnect to see if the error code goes away BEFORE you decide to purchase a new one. It is not common, but sometimes a flaky connection can generate error codes.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Posted on Sep 10, 2010

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SOURCE: Kenmore Elite He5t Washer Error F24

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Posted on Sep 27, 2007

  • 3741 Answers

SOURCE: Washer stops with F11 code; door won't open

F-11 ERROR CODE MEANS :

Serial Communication Error Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.

TO RESOLVE THE PROBLEM:


  • Check Wire Harness connectors to the MCU, the motor, and Central Control Unit (CCU)

  • Check the Drive system for any worn or failed components

  • Check MCU

  • Check CCU

  • Check Motor

  • Check Wire Harness


Posted on May 05, 2009

  • 3230 Answers

SOURCE: Kenmore Elite HE5t Washer Error Code F11

F11 is a serial communication error. Communication between the main board and the motor control board is not being sent correctly. This could be a bad main board, motor control board or motor itself. The testing can get pretty involved. Try putting the machine in a self test mode and see if the error clears. Press Cancell, then by pressing the drain spin button once on the left side then move to the spin speed button the the right. Press this button until no-spin lights. Press the prewash button 4 times. C00 should appear in the display. Let it run it's tests, there will be 8 of them and end up on C08. If this doesn't work, it's best you wait for the service tech.

Posted on Jun 30, 2009

blueextc3221
  • 15935 Answers

SOURCE: F11 error code on a

"F11" is a Serial Communications error between the Central Control Unit (CCU) and Motor Control Unit (MCU). The CCU is the main computer for the washer and is located directly behind the wash tub. The MCU is the Drive Motor Control board and is located in the rear of the washer adjacent to the Drive Motor on the left-hand side (facing from the rear with the back panel removed). The wiring harness can also cause the error, but it is not as common a problem.

Whirlpool is the manufacturer of both model washers and recommends the following troubleshooting advice. Remove the top panel of the washer by removing the three screws holding it in place in the rear. Once the screws are removed, the panel slides back, then off. Remove the rear panel of the washer for access to the drive motor and MCU. Now check the following:

- Check the wire harness connections between the CCU, the MCU and Drive Motor. Make sure all connections are attached and making good contact. Check for any broken wires or connector pins.
- Check the Drive Motor to see if it free spins and that the belt is still attached and not slipping. If the motor is seized, replace it. If the belt is broken or worn, replace it as well.
- Check the MCU. Connector 1 is the Serial Communications Link between the MCU and CCU. Connector 2 is the connector to the drive motor. Resistance checks across pins 1, 2, & 3 are the motor windings. Connector 3 is the power supply - 120VAC should be read across pins 1 and 2 with the door in the locked position. NOTE: The connectors are read 1, 2, and 3 from the bottom to the top with the MCU installed.
- Check the CCU. Verify connectors 7 and 11 are properly installed. Facing from the front of the washer, connector 7 is the 4th connector from the RIGHT along the front. This is MCU Power. Connector 11 is the Serial Communications link from the CCU to the MCU and is located along the left hand side of the CCU (the connectors are numbered 11 through 14 back to front).
- Check the Drive Motor. Remove the connector and perform resistance checks on the motor connector pins. Readings across pins 1 to 2, 2 to 3 and 1 to 3 should read 6 ohms.

In most cases this is an indication of a failed CCU. This is an easy repair that the average do-it-yourselfer can accomplish on their own. If the washer is still under a warranty, parts and labor would be covered. With no warranty, a replacement parts will vary in price depending on where you get them. There are several good websites available that you can order parts on line and have shipped directly to you.


NOTE: Remove all the connectors from the CCU ONE AT A TIME and reconnect to see if the error code goes away BEFORE you decide to purchase a new one. It is not common, but sometimes a flaky connection can generate error codes.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Sep 08, 2010

blueextc3221
  • 15935 Answers

SOURCE: HE5t washing machine flashes F35

F35 is a water level error.
The water level switch (pressure switch) has malfunctioned.

If you remove the top panel, three screws in the back, you will have access to the pressure switch.

With the tub empty, remove the vinyl hose from the switch and blow backwards through the hose to clear any restrictions.

If the fault codes return after doing this, you will likely need to replace the pressure switch.


Also - please be sure to use He soap.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.!!!

Posted on Sep 11, 2010

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    1 Answer

    When starting washer i get a code F11


    Hi from retired Englishman in SW France,
    In general for Kenmore (Whirlpool) washers 'F11' means 'communication error (control unit)' which sounds bad BUT can often be cured relatively easily. It can be caused by poor connections between the control unit, cables/plugs/sockets and other parts in the washer. The cure is to unplug and re-plug the cables/plugs/sockets such that the connections are cleaned by the act of doing it.
    The down side is that it will probably require an engineer's visit, sorry ;-0(
    Good luck,
    John C

    Apr 06, 2011 | Kenmore Elite HE5t Washer

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    I have Kenmore HE5T Error code F71 Pls advise handling. Thanks.


    Hi,

    F71 points at a connection error between button pad and control board.

    Please read the indications in this article: F70 and F71 are two logic board error codes...

    Regards.

    Nov 07, 2010 | Kenmore Elite HE5t Washer

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    F20 message on washer kenmore elite HE5t


    http://www.fixya.com/support/r3608632-f20_error_code

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    My Kenmore Elite he5t steam washer gets F35 error code


    F35 is a water level error.
    The water level switch (pressure switch) has malfunctioned.

    If you remove the top panel, three screws in the back, you will have access to the pressure switch.

    With the tub empty, remove the vinyl hose from the switch and blow backwards through the hose to clear any restrictions.

    If the fault codes return after doing this, you will likely need to replace the pressure switch.


    Also - please be sure to use He soap.

    Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.@#$%

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    Kenmore Elite HE5t Washer Error Code F11


    F11 is a serial communication error. Communication between the main board and the motor control board is not being sent correctly. This could be a bad main board, motor control board or motor itself. The testing can get pretty involved. Try putting the machine in a self test mode and see if the error clears. Press Cancell, then by pressing the drain spin button once on the left side then move to the spin speed button the the right. Press this button until no-spin lights. Press the prewash button 4 times. C00 should appear in the display. Let it run it's tests, there will be 8 of them and end up on C08. If this doesn't work, it's best you wait for the service tech.

    Jan 03, 2009 | Washing Machines

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