Question about HP Photosmart C6100 All-In-One Printer

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My printer goes offline when I shut it down. How can I get it to go back online when I turn it back on without reinstalling it?

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After turning the printer ON,

Go to Start ->Control panel->Printer and faxes

Right click the printer and select "Use printer Online"

Posted on Sep 12, 2010

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Hi, My Star TSP100 printer always goes offline after computer shutdown


Hi Valued Star Customer

It seems like the USB host may be going into "sleep mode" and not awakening. Please contact Star Support at support@star-emea.com for documentation.

Best regards

Star Technical Support

Feb 13, 2012 | Star Micronics TSP100 Thermal Printer

1 Answer

Printer is offline


Hi, turn it's power on. be sure the usb/data cable is connected to the cpu, if still not, remove the printer's adapter and connect it again, power it up again. if not still online, restart your pc.



When you want to print a document, you choose print and select your favorite printer but nothing happens. You look at the printer menu and see the pesky printer offline message and instant frustration. The task of the moment is going from offline to online. With creativity and patience, you'll have your printer back online in no time.

Instructions



Attempt to set the printer to online. This may not often work but it's the first action to take. Go to "Settings" and then "Printers". Right click on the "Printer" and select "Use Printer Online". Test the printer to see if it now prints.


Clear any print jobs. Double click on the "Printer" after performing the above step. Go to the "Printer Menu" and select "Cancel All Documents". There could have been a stuck print job that would cause the printer to go offline. Try once again to set the printer back online and try printing a test page.


Turn on the printer. Make sure the printer is turned on and turn it off, wait a minute and then turn it on again. Check to see if the is jammed. Check all the network connections to make sure none are loose. Repeat the above steps again if necessary.


Restart the computer. If this doesn't work, you will have to reinstall the drivers. Go to "Settings" then "Printers" and select the printer. Right click on the printer and choose "Properties". Under the "General" or "Details Tab" look for the driver button and select it and choose the driver again. You may also have to download the driver from the printer manufacturer website.


Reinstall the printer. Under "Printers" in the "Settings" menu, go back and select the printer, then delete the printer and reinstall the printer through the add printer wizard. Use the latest printer driver from the printer manufacturer's website.



Hope it helps.


Thanks for using fixya.......

Dec 06, 2010 | Epson Stylus NX100 InkJet Printer

1 Answer

I made some copies last week and now my printer won't print. It keeps saying it is offline. I've turned it off, changed ports into the computer, shut the computer down, and tried most of the things I can...


  • Open the Start menu and click on the "Printers and Faxes" icon. This will open a window with a list of the printers currently set up on your computer.


  • Double-click on the icon of the printer you want to change to online. A pop-up window detailing all current print jobs will open.


  • Go to Printer in the menu bar of the pop-up window and uncheck "Use Printer Offline." This action will change the printer from offline to online.



  • Read more: How to Change a Printer from Offline to Online ' eHow.com http://www.ehow.com/how_4796279_change-printer-offline-online.html#ixzz16oE47d1K

    Nov 30, 2010 | Canon PIXMA MP780 All-In-One InkJet...

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    Mf4370dn goes offline. I have uninstalled and then reinstalled it 3 times now. Every time I reinstall, it works perfectly. However, after a couple of sessions (shut down computer, start it up next day or...


    Probably your computer has more than one network cards.
    I had same problem on my main PC and I found it is not the printer itself after my investigation.
    Probably the driver issue. It looks the printer driver can not get the printer status correctly if the computer has multiple network card installed.
    I had VMWare installed, then VMWare installed 2 virtual network cards.
    Once I uninstall VMWare, the offlince issue is gone.
    Believe it or not, I'm also software engineer for other printer company so I could guess what the problem might be.
    Good luck,

    Nov 03, 2010 | Canon ImageCLASS MF4370dn Laser All-in-One...

    1 Answer

    My printer is offline - how do you get online


    delete printer drivers
    if ur using from an usb then
    restart ur pc or laptop
    and reinstall drivers

    check if any error message is showing on ur printer

    Nov 30, 2009 | HP OfficeJet 7410 All-In-One InkJet...

    2 Answers

    Hp deskjet 6980 will not change to online. Working wirelessly. It says Offline and can't be changed to Online. I have to reinstall everytime.


    Right click printer properties and select online. Start /settings /printers. Offline can also indicate a connection is not available - this occurs with demo versions of printer software. When the demo expires, the printer goes offline. The fix is to just use windows networking and shared printer.

    Aug 29, 2009 | HP Deskjet 6980 InkJet Photo Printer

    1 Answer

    My brother laser printer 2170w is saying it's offline and I have no idea how to get it back online


    just right click your printer icon in printer properties.it will pop out some options.in that options it will also pop out the offline option just click that offline option it will turn in to online option.if u find it hard just uninstall the printer drivers and reinstall it again from the printer driver installation cd.it will work properly.
    thanks.

    Dec 15, 2008 | Brother HL-2170W Laser Printer

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