Question about Maytag Neptune MAH5500B Front Load Washer

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My Neptune 2005 only turn one direction. It runs through all the cycle but at the end the monitor show Lr (actually the symbol look like r, the symbol is like a square missing the bottom left) and the cloths is wet. It seems the spin not working properly. I called a local repairmen to check and he told me that the motor only turn one direction and it suppose turn both side. I have to change the motor and the speed board. It will cost me $400 (parts and labor) for fixing. I live in Montreal, Canada. Anybody know that am I under the warranty and how could deal with Maytag? I heard that Maytag will sent back those parts, will it be true? Thank you.

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The LR error on your non-spinning Maytag Neptune is usually, though not always, accompanied either by a burn spot or a blown fuse on the Motor Control Board.

Maytag upgraded the motor and motor control board because this problem was so prevalent. Big rash of these a few years back... and insludes replacement instructions with the kit.


The LR code means "locked rotor" which is just a way of saying the control is not seeing the motor turning.

The image below contains the wiring diagram for this washer as you requested but there are some other things to consider.

Usually when the LR code is displayed the motor has stopped turning for some reason.
By definition the LR code means the control has tried to turn the motor but was unable to.

The error code can be caused by to large of load, to much soap/suds in the water or a problem with the spin bearing.
The cause of the LR message can be little problem like suds or a major problem like the spin bearing and sometimes it's difficult to pin down.
You don't mention in your question if the LR code occurs every load or once a week.

Try running a rinse and spin cycle empty and see if the washer completes the cycle.

The 2nd image contains the information on how to enter and run a diagnostic cycle which may help pin the source of the problem down.
This test completes all functions of the washer is a short time. It will fill, tumble, drain and spin all is a few minutes.
At the end of a successful test cycle a PA should display which means "Passed" and is what you want to see.


Image 1: http://media.fotki.com/1_p,sqwrrqkkqkstsftxgtqsskgwtqkq,vi/kkwrfdskkxkgbffwfww/1/1303472/5961857/image53872img-or.gif
Image 2:http://media.fotki.com/1_p,sqwtrsgdwsqtqsqxgtqsskgwtqkq,vi/kkwrfdskkxkktggsfsw/1/1303472/5961857/image53908img-or.gif


From another source..."Installing replacement motor, motor control harness, and motor control circut board.

Pretty easy install. On a scale of 1 to 10 (ten being hardest) I'd call it a 3.5. If you can use a screwdriver, a wrench, and have played with legos before, you can probably do this job. It took me about 3 hours to do, but this was with inferior tools, and two smoke breaks included.

Minimum tool requirements: Adjustable-head cresent wrench (8 or smaller handle), phillips head screwdriver, utility knife.

Recommended tool equirements: Small ratchet with socket set, ratcheting screwdriver with phillips head and small socket attachments, brew.

The instructions are pretty clear. Once you pull the front panel off, there are two braces at 45 degree angles on the lower corners of the washer. The instructions don't ask you to, but I would remove the brace on the left to make life easier. This gives your arm more room to work and makes it easier to pull the motor out the front.

They ask you to remove the wiring harness from the motor first and then pull the harness out with the control board. My wrench was too big to get to the bolt to remove the harness from the motor. All I did was cut the harness - since they supply a new one - then pull out the control board, then pull out the motor. As far as getting the pulley off, slip it on and off at the large wheel, this is much easier than taking it off at the small motor drive shaft. The only other thing of note is to make sure you look at the diagram for the conectors a few times before you snap it together. There are a few ways you could hook it up wrong so pay attention. There should be no loose ends when you finish. Also, I couldn't get the flange back on on the rear acess panel when closing it up, but it doesnt seem to serve muc purpose besides asthetics, so I tossed it.

The $200 for the parts and shipping was well worth it. I saved about $150-250 to do it myself...."





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Posted on Oct 01, 2010

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1 Answer

The washer will not complete the wash cycle. Lr


http://www.servicematters.com/maytag_library/docs/TDL-0044B-B.pdf

If all else fails, replace motor control board, and/or motor.

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Tub filled with water, Lr code


To pump out the excess tub water while failing to complete spin cycle;

Enter Service Mode by simultaneously pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00”

Pressing the Delicates key will lock the lid. Now press the Presoak key the drain pump will turn on. Stop with off button or hit the Presoak key.


This process is documented in the Service Manual. I would go to page 16 of the SM lower right hand part of page, Board Output Test and turn on the drain pump in service mode to pump out the tub.



If I could ask you to do a little troubleshooting;

It sounds like the wash/agitate cycle completes and you enter into the spin cycle of the selected wash cycle is that correct. When the wash cycle fails does the Cycle Status LED indicate that the washer is in the Spin cycle?

With a empty wash basket no wash load in the basket and you start a Spin Only cycle will the Spin Only cycle complete?

If the washer will start the cycle do you hear and loud Spin Only cycle noise such as metal against metal grinding noise?

With the washer off and no clothes in the wash basket can you open the lid then Spin the wash basket as fast as you can in the CCW direction the only direction. The wash basket should spin CCW several rotations and coast down to a smooth stop dose it?

I’m checking for Outer Tub increased bearing resistance…..Rich


FAV6800A/FAV9800A Service Manual for reference. Sears Parts Direct for reference.

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1 Answer

Lr message


THIS WEBSITE IS VERY USEFUL FOR YOUR MACHINE
http://www.applianceaid.com/neptune8.html

HERE IS THE OUTLINE FOR THE CODE LR

Lr Locked Monitor Rotor Based in signal information from motor control board, the machine control board senses the motor is not turning when requested to run 1.Run motor control board diagnostic test. 2.Check motor control board for damaged components.
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May 27, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

What does the code Lr mean at the end of the cycle and door remains locked


According to the manual Lr means 'Motor not running properly' and it says you should call for service.

You may be able to open the door by pressing the start/pause button and waiting for a minute or so.

Mar 25, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Lr shows during spin cycle and pauses washer


you need to replace the motor and the motor control board,it comes in a kit,call your parts store give them the model number and the first two on the serial.common problem with the neptune,the wire harness that plugs into the motor is strait down,moisture runs down the harness and gets into the connectors,it's around 200 bucks for the kit

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2 Answers

Code lr ?


hate to interject
but lr stands for locked rotor
your motor control has blown a fuse or heat sync.
you can verify this by removing the door and front panel,
the motor control is on the bottom right front
inspect this board with a flashlight

im almost sure you will find some sort of burning
if you do and would like to repair the unit im including a link
that will show you the part you will need
http://www.appliancepartspros.com/partsearch/model.aspx?model_id=47812
make sure you oder the part that comes with a new motor is actually cheaper AP4010145

Oct 16, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Error code Lr


locked rotor you need a new motor control

Oct 01, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Display error code of Lr on control panel


L means "Lid or Door Lock" problem
r probably means 'release' I couldn't find it anywhere... so I'd guess that Lr means the machine did not detect that the Lid Lock released and cycle end (which means either the sensor is bad or the Lid Lock dosen't lock the Lid).

Either way, something with the Lid Lock system ais not right. Be glad it releases ;-)

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1 Answer

CODE SYMBOL " LR" (MAYTAG NEPTUNE SERIAL # MAH6500AWQ")


LR usually means that the the signal from the board is not getting to the motor either because of a bad connection at either the motor or the board or the motor itself is no good. Need to check the connections first.

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Maytag neptune modle MAH6500AWW


it is saying locked rotor situation, could be a loose connection at the main board, at the door switch or the motor is bad, bet motor kit # for motor and board 12002039 good luck with the repair

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