Question about Computers & Internet
Most likely this is a print head issue. The print head is what the cartridges sit in inside of the printer. To resolve it, do the following:
1 Open the printer and wait for the carriage to slide over. If for some reason it does not follow these instructions:
Unplug the printer
Manually slide the carriage over until you can get the ink cartridges out.
2 Remove the ink cartridges from the print head.
3 Use cotton swabs dipped in hot water or a mix of hot water and isopropyl alcohol to thoroughly clean the print head.
4 Repeat this until there is no ink residue coming off on the cotton swab.
5 Once finished, allow to dry and replace the cartridges
6 Try to print now
But after doing that and still same problem better have the printer service since this is a print head related issue to avoid further damage on the unit.
Posted on Sep 10, 2010
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Posted on Jan 02, 2017
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