Question about Canon imageCLASS D780 All-In-One Laser Printer

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I have a paper jam. i did everything in the troubleshooting guide. no paper found. however, the place where the copy comes out is where i did find the jam. can.t get it out because i can't take the part out at this part of the copier. do i need a repair man or can you help?

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  • sricc17 Sep 09, 2010

    is there a way to get the paper out, before i see if i need a new roller? thank you

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Hello,

Among the most common problems with any make of copier are paper jams. A copier will jam for any number of reasons: It’s dirty, the wrong paper type is being used, or the rollers on the copier that feed the paper through its pathway are worn down. While cleaning the copier periodically and using the correct paper type are easy fixes, also, the roller may need replacement, the roller is a difficult task to replace, i will advice you get a repairman to help with that.

Take care.

Posted on Sep 09, 2010

  • Jimoh Adeleke Muyideen Sep 09, 2010

    Hello,



    Open
    the covers and access panels in the copy machine to clear the paper
    path of jammed paper. Gently extract the paper from between rollers so
    the edges and corners of the paper don't get torn. Even if the original
    cause of the jams is resolved, scraps of paper left inside the copier
    from clearing the paper path will introduce new paper jams.

    Open
    the paper cassettes and remove all the paper. Inspect the paper for
    damaged edges and corners. Fan the paper thoroughly, then reload the
    cassette. Check the paper guides to be certain the guides are not set
    too tight or too loose. Misaligned guides will cause paper jams in the
    copier




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My kyocera KM 1815 keeps saying "paper jam 00 open left cover and remove paper jam but there is no jam


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I REMOVE THE JAMMED COPY. PRINTER STARTS AGAIN AND JAMS UP AGAIN ON THE VERY NEXT COPY. COPY SEEMS TO BE MADE BUT CAN'T GET OUT OF THE EXIT


Jam may not be completely cleared or paper is not suitable for your printer.

You can find your User Guide, an Educational Guide on the paper which is compatible with your printer and updated Drivers here:

http://my.okidata.com/PP-B4350.nsf?opendatabase

In the Troubleshooting section of the User Guide (page 74 of the English version) there is a section on dealing with Paper Jams. Make sure you have cleared all areas and that your paper is compatible.

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If the paper is jam in the printer


Without more specific information on where the jam is occurring in the printer difficult to provide a specific solution.

However, if you are having problems with paper jams you may find it helpful to work through the interactive troubleshooting guide found on this page under the Troubleshooting tab:

http://www.samsung.com/sg/consumer/pc-peripherals-printer/printer-multifunction/mono-laser-printer/ML-2510/XSS/index.idx?pagetype=prd_detail&tab=support

Under the FAQs tab on the same page you will find 3 guides for avoiding paper jams and 1 guide for clearing paper jams.

Trust this is helpful. Please vote. Thank you. :)

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1 Answer

I am getting a supply Rec Paper Cassette alarm error. How do i fix this and have it work again.


Hi ..

This error comes when the paper is not loaded properly in the cassette ... Follow the below instructions to load the cassette and I am sure you will not get the error again.

  1. Grip the cassette handle, and pull it out towards you until the cassette comes to a stop.
    remove_cassette_tray.gif


  2. Open a package of paper, and remove the paper stack. small_note.gif black_dot.gif If the paper is curled, uncurl it before placing it in the cassette. Failure to do so will cause paper creases and a paper jam. black_dot.gif 17 lb to 20 lb bond (64 to 80 g/m2 ) paper is acceptable. black_dot.gif The cassette holds up to approximately 500 sheets of 20 lb bond (80 g/m2 ) paper.

  3. Load the paper stack beneath the cassette's length guide (1) and width guide's claw (2).
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  4. Gently insert the cassette as far as it will go.
small_note.gif black_dot.gif The cassette is for plain paper, colored paper or recycled paper only. Loading other paper in the cassette may cause a paper jam. black_dot.gif If copies are curled, or a paper jam occurs, remove the paper stack from the cassette. Turn it over and then place it in the cassette. black_dot.gif If you load paper while making copies, do not load a different paper size.
Closing the cassette When closing the cassette, make sure to push it in completely as far as it will go. If copying is performed when the cassette is not pushed in completely, it will cause a paper jam.

If copy paper is sticking out of the cassette Sometimes, when you pull out the cassette, paper may stick out, as shown in the illustration below. Make sure that the paper is neatly loaded into the cassette, before you push the cassette back into the main unit.
paper_sticking_out_of_cassette.gif
Don't forget to vote if this helps ... Cheers :)

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