Question about Ricoh Aficio 180 Laser Printer

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I have a Savin 9945dpe copy/printer that is receiving the functional error message: SC401-02. This message began after I changed a toner cartridge and vacumed the machine. Is there something I can do to possibly fix this myself?

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  • mapzone110 Sep 09, 2010

    yeah, i thought i screwed something up doing the vac job.

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Oh wow, I bet it occurred when you vacuumed the machine. You never want to run a vacuum inside of electronics due to all the static energy it creates. You need a very special kind of vacuum to do that. The only thing you can try is to turn off the machine with the power button, then to unplug it for a good 2 minutes. Then replug in the machine and try firing it up. Hopefully it will reset whatever was tripped inside by the static electricity. If it still has the error message you need to contact Savin to find out about a repair at:

1-800-524-1801 or just visit their website here and find an authorized person to help you:

http://www.savin.com/global/DealerLocator.aspx

Posted on Sep 09, 2010

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8_30_2012_7_28_27_pm.jpg

The removable cover below the toner cartridges is actually the Waste Toner Bottle.


Bring this to the dumpster.



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8_30_2012_7_29_09_pm.jpg


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Push the clear plastic tab back in place. Wipe off all toner residue before putting it back into the printer.


Put the waste toner bottle back into place. Power on the Savin. Confirm the message no longer appears and that users are able to print.

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Save ink cartridges and toner cartridges

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