Question about Microsoft Office Standard for PC

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I have had my Acer Laptop computer since Mar.2008.There is a product key underneath the comp. Entered it and it worked till my computer had a trojan virus.Then I had to completely clean out my computer and reinstall everything as if it was new before I bought it. It gave me 25 or so chances to enter the prod. key. I've tried it over and over and it won't accept it. Now it doesn't work at all. Can't do certain jobs like printing certain doc. Must have used it up. Where can I get a prod. key that will work? HELP ME PLEASEEEEEEEEEEEEEE!!!!

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  • mor_lor Sep 09, 2010

    Ok but I received this computer as a gift and have no receipts or warranty papers for it. What then? Am I hooped?



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Unfortunately you have just one single option for that: you must phone directly to Microsoft, at their customer support section; explain to them the situation, provide a proof of purchase (like the receipt and the warranty papers from the purchase of the laptop) and they will give you another key for free.

Posted on Sep 09, 2010

  • Azrael SRL Sep 09, 2010

    Yes. Since you can't prove ownership you can't get a new key from them ; without a key you can't install and use it. Your only other option is to install and use another office suite. This one is as good as Ms Office and it's free.



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