Question about Dell 968 All-In-One Printer

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When trying to uninstall a Dell Printer, I get a message %BuildTemplateErrorMessage%. I find answers for uninstalling a Lexmark Printer on FixYa but not for uninstalling a Dell. Can anyone help?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

proton77
  • 1183 Answers

SOURCE: Dell AIO 926 printer

Hi,
From the following link download the Dell printer uninstaller
http://tinyurl.com/29z5yr
R166248.zip. extract the file and Run the wizard. Make sure that the printer is not plugged in when the wizard is run.
Restart your computer, Install the latest drivers .
If you are not able to install the drivers or your printer is stilll not printing its time to reinstall windows.

Thanks
Mandeep

Posted on Apr 07, 2008

  • 2692 Answers

SOURCE: %Build Template Error Message% when trying to ininstall

Try this. Install the Dell printer software again,Link below, then go to the add printer through the control panel. Highlight the Dell. On the left side it says "'Delete printer?" Click on it. You may want to even try this first before reinstalling. 
http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=PRN_ALL_A922&os=WW1&osl=en&catid=&impid=

Posted on Feb 17, 2009

  • 11 Answers

SOURCE: Re install Dell 926 printer

Go to this site and on the left hand side of the screen select "Download and install the 926 printer drivers". Just follow the instructions as given and select the correct OS.

http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&dl=false&l=en&s=gen&docid=295FA22157850234E040A68F5B281614&doclang=en&cs=

Posted on May 13, 2009

rolandos419
  • 25 Answers

SOURCE: Dell 948 printer will not delete a document

try putting a sheet of paper on the printer and hit the print button..

Posted on Aug 11, 2009

john_yap
  • 51 Answers

SOURCE: message saying

hi jaromarburge,

you can try these steps:

1.Check if the firewall is blocking any printer services

2.Check what port the printer is using (reenable the bi-directional support) and if it's on online mode

3.Disable all the firewalls

4.Uninstall the printer driver and software

5.Delete any items under the ff keys:
HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-2

HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3

HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-2

HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-3

Optional***
6.Delete any non default items under the ff keys:
Note: ONLY THE NON DEFAULT ITEMS SHOULD BE DELETED
HKLM\System\CurrentControlSet\Control\Print\Monitors
HKLM\System\CurrentControlSet001\Control\Print\Monitors
Default items are as follows:
AppleTalk Printing Devices
BJ Language Monitor
Local Port
PJL Language Monitor
Standard TCP/IP Port
USB Monitor
Windows NT FAx Monitor
*****
7.Delete any items under the ff keys:
HKLM\System\CurrentControlSet\Control\Print\Printers

HKLM\System\CurrentControlSet001\Control\Print\Printers

8.Completely remove drivers by doing the ff: (Option for comm failure because of the upgrade from xp to vista)
Ensure there are no documents in queue.

Disconnect printer’s USB cable.

Click the Start pearl, then click All programs, Printers, Dell xxx (where “xxx” is the printer model number) and then Uninstall. Complete the uninstall utility.

From the start search box type spool and press .

The spool folder located at c:\windows\system32\spool opens.

Rename c:\windows\system32\spool\drivers\w32X86 to c:\windows\system32\spool\drivers\backup.

Rename c:\windows\system32\spool\prtprocs\W32X86 to c:\windows\system32\spool\prtprocs\backup.

9.Restart the computer.

10.Check th services status

Start-Run- Type Services.msc and Click on Open

You will see long list of services

You need to make sure following 4 Services are set to Automatically start

Remote Procedure Call RPC
Remote Procedure Call RPC Locater
LexBce Server
Print Spooler

11.Reinstall the latest printer driver

Posted on Oct 14, 2009

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1 Answer

My lexmark printer is NOT connected to my computer. When trying to UNINSTALL the lexmark programs, clicking on the uninstall link it only will show me printer is in use. How can that be?


Hi and welcome waterrmelonr !
If you can uninstall when your device is connected , I can't give you the correct answer.
But if you can't uninstall in both cases , try the following :
download and load RevoUninstaller from http://download.cnet.com/Revo-Uninstaller/3000-2096_4-10687648.html . you will get rid of the programs .
Best regards .
fanaudi .

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After i run the installation disc,i get a message "printer files are missing.please try to uninstall and reinstall.


I suggest you unplug the printer from your computer and uninstall the Lexmark software. Here's the link to the Lexmark website to guide you on how to uninstall the software properly http://bit.ly/aNSG9i. On the page, click on How to Uninstall Lexmark Printer under Top Documents tab for the instructions. To reinstall the software, click on the link I provided again. Click on Downloads tab, choose the driver compatible with your computer's operating system. Download and install the software. Follow the instructions on the software. Thank you for choosing Lexmark.

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use the software named "Revo Uninstaller"
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Go to www.download.com put in Revo uninstaller in the search box. select the program for download and download it. Run the program. The window will come up and show all installations on the computer. Pick the program you want to get rid of. select program and click uninstall in the header, the program will initiate the programs own self installer first, when it is done or if it fails, Revo will continue with the uninstall. Make sure to choose option (4) when prompted with the type of removal you need. if prompted to restart windows after the uninstall, ignore and continue with the Revo program. Click next when it is highlighted by Revo and select all when prompted to delete files. Revo will prompt you when it has finished, just say yes to all files to delete.

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That is correct, it was not installed correctly. Try running setup and choosing FULL and if you get a note that says "Has already been installed" then look for an option to 'reinstall anyway' If that should fail, contact Dell.

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1 Answer

Unable to un-install old driver from my computer.


try turning off the printer, if it still won't uninstall, boot the computer in safemode (hold down f8 when you turn it on untill you see the boot menu) and try to uninstall it then. just in case, the latest version of your driver is available here: http://downloads.lexmark.com/perl/downloads/downloads.cgi

Aug 18, 2009 | Lexmark X1270 All-In-One InkJet Printer

1 Answer

Getting %BuildTemplateErrorMessage%


Help me here, please.

What is the model number of the printer you are using?

From the very limited problem description, I 'll take a SWAG at the problem. It seems to me that the Lexmark provide software is communicating through the printer that you either have a solid failure on an existing Template or a Template was not closed properly.

If you haven't done any work on a Template, then I suggest that you uninstall the printer's software and reinstall it.

Jul 03, 2009 | Lexmark X2550 All-In-One Printer

1 Answer

Uninstall printer


Don't worry about the old driver, just install new printer, set it as you default print and everyting should work.

Mar 05, 2009 | Lexmark X2350 All-In-One InkJet Printer

1 Answer

%BuildTemplateErrorMessage%


ftp://ftp.lexmark.com/driver/inkjet_drivers/Cleanup/

Run this patch
it will uninstalll
...if it doesnt then call up Lexmark tech support

Jun 20, 2008 | Lexmark X3470 All-In-One InkJet Printer

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