Question about SanDisk 2GB Cruzer Micro SDCZ62048A10 Hard Drive

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My 2gb Cruzer Sandisk does not light up or get recognized at all when plugged in. Solution?

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  • sweetness720 Sep 09, 2010

    I need to get data off the Sandisk.

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It sounds like the Cruzer may have failed. Have you tried to take it out, and try plugging it into a different USB port on the computer? One that you know for sure works, such as the one your mouse is maybe plugged in to currently?

If that still doesn't work, try plugging it into another computer altogether, such as a friends computer, spare computer you have, anything like that. If it still doesn't work there, then it has failed. If it does work there, but doesn't work at all on your computer, then something is seriously wrong with the software on your computer. I bet the actual Cruzer has failed though, it happens quite a bit. They are actually warrantied though, you can get a replacement cruzer from Sandisk for free, just give them a call and they will start the RMA process, which is free for you:

1-866-726-3475

Posted on Sep 09, 2010

  • Tim Grayson
    Tim Grayson Sep 09, 2010

    I figured as much. If you try plugging it into another computer (like I mentioned, a friends, or another computer you may own) and it doesn't work in there, or even light up, that indicates the drive has failed. People often make the mistake of backing up everything to these flash drives, only to find out that the drive has failed :(. If it does not work in another computer, the drive is dead and unfortunately all data is lost. I am so sorry.

    Tim

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