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Error code 10092 0310050c on HP Designjet 5000ps 60" dye

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Hello there,

I can definitely help you with this issue but need to get a bit more information on it. Let's start with the basics, have you tried turning off the printer, unplugging it for a good 90 seconds, and replugging it? Does the error prevent you from using the machine at all? What happens when you try to send data / a project to the printer?

Thanks so much, please let me know this information and I can definitely help you further.


Posted on Sep 09, 2010


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Error code 0b0004 00000011

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I have a Designjet 5500ps Printer and it is leaking blue ink, when printing, all my research indicates that I need to replace the carriage tube connector, but I am unable to find the replacement part.

Hi there

May be you can try to contact any Authorised HP Service centre for your probelm. Could you give me your correct location so i can tell you whome to contact?

Alternatively you can try to see where the leakage is taking place and try to seal it with silicon sealent so it can atleast last untill someone attends to the probelm from HP.

The technical term for it is INK TUBE ASSY. But make sure and tell the HP people about the size of the plotter that is 42" or 60" and also keep the Product Number and Sl. No. of the machine handy which is required by HP technical team. (You can find it at the back of the plotter)

Click here to find all the spares for your plotter.

Aug 24, 2011 | HP DesignJet 5500PS InkJet Printer

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After converting our 60" HP

Have you tried to revert back to the dye inks?
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Jul 19, 2011 | HP DesignJet 5500PS InkJet Printer

1 Answer

I have an error code of 0b0006 030f044c and Dont know what to do. please help.

Hi here is HP'S explanation for System Error 0B0006

The Trailing cable has been incorrectly connected. Recommended action Turn the printer off (using the power switch at the back of the printer), wait 15 seconds and turn the printer on. If the error continues, call HP for technical support to troubleshoot the problem. Thank you for using document.tlSearch.tx.value=unescape("")

Feb 09, 2010 | HP DesignJet 5000ps InkJet Printer

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I need a printer driver for hp designjet 5000ps os vista. If its not available is there another driver that can be substatuted?

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May 16, 2009 | HP DesignJet 5000 InkJet Printer

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Apr 29, 2009 | HP DesignJet 5500PS InkJet Printer

1 Answer

Hp designjet 5000 will not see the media, says load media

There is a sensor located at the media entry side just before the platen. The assembly can be reached from underneath the rear side of the plotter. The cover has three pressure snaps to remove the cover. The flag is bi-directional, Check to see if it has snaped off its cradle or has broken. If not the sensor is bad, or the flag has worn down below its threshold.

Hope this helps..Good luck

Jan 27, 2009 | HP DesignJet 5000ps InkJet Printer

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