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When my dyson dc14 hoover is on it has a strange burning smell, and a noise like air popping, there seems to be suction from beater and it spins. and definitley suction from extension. Filters are clear and no blockages. Is it the belt I don't think it is. or motor ? Grateful for any advice.

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It could be the belt. However, the popping sound does have me puzzled. The popping could be coming from a partially broken belt slapping against plastic.

Jim

Posted on Sep 09, 2010

  • albikes7 Sep 10, 2010

    Thanks for the advice, but it is not a noise like that more air leaking, I am leaning more towards the motor I think I'll swap it and see, still cheaper than a new hoover, unless. Anything else crops up,ta

  • albikes7 Sep 10, 2010

    Thanks for the advice, but it is not a noise like that more air leaking, I am leaning more towards the motor I think I'll swap it and see, still cheaper than a new hoover, unless. Anything else crops up,ta

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The brushes on my dyson dc33 won't turn. I know the belt hasn't broke. Thanks SIMON


brushes on my dyson dc33 won't turn Simon, Check the attached links,instruction and guides, Good luck
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."
http://www.dyson.co.uk/support/dc07/dc07-clic/my-machine-is-not-working/my-dyson-will-not-stand-upright/my-dyson-will-not-stand-upright/no1/yes1/brushbar-not-turning-clutch-check
How to repair Dyson DC07 DC14 DC33
Dyson Burning Smell Beater Bar Brush Stuck DC14 Not Working Easy Fix

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I have strong hose suction but none below and beater bar is not turning


Beater Bar Belt Likely Broken--Can Be Checked By Removing Cover(s) Next To Beater Bar (on bottom)

Feb 27, 2015 | Dyson DC33 Multi-Floor Upright Bagless...

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My Dyson DC14 Animal has begun to make an awful squealing/screeching noise. The beater bar is functioning well and there does not seem to be a loss in suction. The nasty sound happens with and with o


Hi there, it's Jack at Dyson.

An unusual noise like this can often be caused by something simple, like a part or a seal slightly out of position. I appreciate you've checked your DC14 thoroughly for issues, but we're usually able to diagnose the cause most effectively by listening to the machine over the phone.

When you have your DC14 easily to hand, I would encourage you to give the Dyson Customer Helpline a call to speak with our experts. You can reach us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

We'll look forward to speaking with you.

Feb 15, 2015 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

Loud whining when the dyson goes on and off


Dyson vacuum cleaner - Strange noise troubleshooting.
WHISTLING NOISE
If you are getting strange noises from your Dyson vacuum cleaner, listen very carefully as each one is telling you something different. Look through the list and see if you can spot your strange noise.
If you are getting a whistling noise, that usually indicates an air leak (vacuum leak) of some kind.
If you also have a loss of suction, make sure you check for blockages, torn seals, or parts not fitted correctly such as u-bends etc.
A seal may also be missing so go through our poor suction troubleshooting and see if you can spot where the suction dies.
If you try all of that with no luck and have a machine that has a HEPA filter like the DC07 or DC14 especially, then remove the HEPA filter and check the circular seal underneath the HEPA filter. If this has moved even slightly this may be causing the whistling, try removing the seal and putting the filter back in.
The DC24 and DC25 ball models are known for this, you turn the machine off and it gives off a strange revving/flapping noise. To diagnose this properly then remove the HEPA filter (the one in the ball) turn it back on and off again. If the noise has gone then replace the HEPA filter with a new one. Go to our parts store to order one


POPPING NOISE

A popping noise accompanied by a really pungent burning smell 99% of the time indicates a motor failure with your Dyson vacuum cleaner.
This will involve a motor and usually a post motor filter replacement as it usually burns the post filter or at best traps that lovely smell in the filter for eternity.
Sometimes a popping noise is a bit simpler.
All Dyson vacuum cleaners are fitted with something called a bleed valve, if the Dyson becomes blocked the bleed valve opens allowing air to get to the motor so it doesn't get too hot and fail.
The bleed valve on most models makes a popping noise, clear the blockage and/or wash your filter and that should solve it.
Go to our suction problems page to troubleshoot it.

RATCHET NOISE

If you hear the dreaded ratcheting noise it'll scare your kids and pets and make you switch it off immediately. It sounds like a football rattle but worse.
The ratcheting noise only happens on Dyson vacuum cleaners with a clutch.
Don't know the difference?
Look at the two models below, the one to the left does not have a clutch the one to the right does.
Still don't see it? Look at the bottom left of each machine, the purple ones have a purple dial meaning it has a clutch (could be any colour dial) the yellow one doesn't.

Anyway, back to the ratchet noise. This usually only happens when something is obstructing the brushbar, it stops the brushbar to prevent the belt from breaking (clutch belts cannot be replaced by the customer) and makes the ratchet noise to warn you.

Removing the obstruction, like a sock or paperclip from the brushbar will usually get it working again.
If you remove the obstruction and it still ratchets, then unplug your Dyson and try turning the brushbar by hand. It should be quite loose, if not remove the brushbar by grabbing it and twisting and pulling until it comes out.

When you get it out try turning it if it is still tight then remove the end caps and check for dust or hair build up in the ends and also remove any hair built up around the brushbar. Spray some WD40 in the ends if necessary, put the end caps back on the brushbar and try again. If it is still tight to turn then I recommend a new brushbar.
If the brushbar is spinning freely by hand then the odds are it will require a new clutch. We sell these in our parts store one clutch fits most models, the only exception is any DC03 and the DC04 Zorbster model. We sell all clutches and brushbars in our parts store

Dyson vacuum cleaner - Strange noise troubleshooting.
If you are getting strange noises from your Dyson vacuum cleaner, listen very carefully as each one is telling you something different. Look through the list and see if you can spot your strange noise.
If you are getting a whistling noise, that usually indicates an air leak (vacuum leak) of some kind.

If you also have a loss of suction, make sure you check for blockages, torn seals, or parts not fitted correctly such as u-bends etc.

A seal may also be missing so go through our poor suction troubleshooting and see if you can spot where the suction dies.
If you try all of that with no luck and have a machine that has a HEPA filter like the DC07 or DC14 especially, then remove the HEPA filter and check the circular seal underneath the HEPA filter. If this has moved even slightly this may be causing the whistling, try removing the seal and putting the filter back in.
The DC24 and DC25 ball models are known for this, you turn the machine off and it gives off a strange revving/flapping noise. To diagnose this properly then remove the HEPA filter (the one in the ball) turn it back on and off again. If the noise has gone then replace the HEPA filter with a new one. Go to our parts store to order one

POPPING NOISE

A popping noise accompanied by a really pungent burning smell 99% of the time indicates a motor failure with your Dyson vacuum cleaner.
This will involve a motor and usually a post motor filter replacement as it usually burns the post filter or at best traps that lovely smell in the filter for eternity.
Sometimes a popping noise is a bit simpler.
All Dyson vacuum cleaners are fitted with something called a bleed valve, if the Dyson becomes blocked the bleed valve opens allowing air to get to the motor so it doesn't get too hot and fail.
The bleed valve on most models makes a popping noise, clear the blockage and/or wash your filter and that should solve it.
Go to our suction problems page to troubleshoot it.

RATCHET NOISE

If you hear the dreaded ratcheting noise it'll scare your kids and pets and make you switch it off immediately. It sounds like a football rattle but worse.
The ratcheting noise only happens on Dyson vacuum cleaners with a clutch.
Don't know the difference?
Look at the two models below, the one to the left does not have a clutch the one to the right does.
Still don't see it? Look at the bottom left of each machine, the purple ones have a purple dial meaning it has a clutch (could be any colour dial) the yellow one doesn't.
NO CLUTCH

CLUTCH
Anyway, back to the ratchet noise.
This usually only happens when something is obstructing the brushbar, it stops the brushbar to prevent the belt from breaking (clutch belts cannot be replaced by the customer) and makes the ratchet noise to warn you.

Removing the obstruction, like a sock or paperclip from the brushbar will usually get it working again.
If you remove the obstruction and it still ratchets, then unplug your Dyson and try turning the brushbar by hand. It should be quite loose, if not remove the brushbar by grabbing it and twisting and pulling until it comes out.

When you get it out try turning it if it is still tight then remove the end caps and check for dust or hair build up in the ends and also remove any hair built up around the brushbar. Spray some WD40 in the ends if necessary, put the end caps back on the brushbar and try again. If it is still tight to turn then I recommend a new brushbar.
If the brushbar is spinning freely by hand then the odds are it will require a new clutch. We sell these in our parts store one clutch fits most models, the only exception is any DC03 and the DC04 Zorbster model. We sell all clutches and brushbars in our parts store

LOUD VIBRATING, SCREECHING OR REVVING NOISE
If your Dyson vacuum cleaner is making a loud vibrating or revving noise.
First thing to try is empty your bin and make sure there are no blockages, if that doesn't solve it then remove the brushbar and then try switching your Dyson back on again.
If the noise is normal again then it is your brushbar or possibly clutch if applicable. Remove the brushbar, cut off any hair, remove the end caps of the brushbar and apply grease, WD-40 etc to the bearings. Put the end caps back on again and try and spin it, does it spin freely? If not then the brush may need replacing.
If the noise remains with the brushbar removed then I'm afraid it is a motor failure and will need a motor replacement.
If your motor fails with this noise usually it is down to the filters not being washed often enough and dust choking the motor.
If you have one of the ball model Dysons, such as DC15, DC24, DC25 etc. this could be your brushbar motor, brush bar or the end cap!
Best thing to do is remove your brushbar and end cap and inspect them. Any obvious sign of wear or damage then replace them. Also inspect the part at the other end of were the brushbar sits (this is the brushbar motor and drives the brushbar) Is it worn or damaged? If so you will need a new brushbar motor.
Try switching it on with the brushbar removed and the brushbar motor turned off at the switch.
Is the noise still there? If yes then there is a good chance you need a new main motor (not brush bar motor)
If your answer was no, try switching it on with the brush bar motor on (will need to be in the leaned back position for this) Is the noise still there? Yes, then you will need a new brushbar motor.
If your answer was no again, then replace your brushbar and end cap.
One more thing to try with the DC24 and DC25 ball models is to remove the HEPA filter (the one in the ball) switch it back on and off again. Has the noise gone? Yes, then the HEPA filter needs to be replaced.


http://www.repairmydyson.com/#!strange-noise/c3ha

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Dog hair gets caught all the time in the belt drive spool, is there a fix for this other than having to pull it out all the time by hand? I have replaced the belt and the brush but this hasnt solved the...


My Dyson started making a loud noise when in "carpet" mode. After reading a ton of forums I thought it was the clutch assembly. Got a new one on eBay for a great price. Somewhat hard to replace, but thanks to this YouTube video, I was able to get it in: http://www.ezvacuum.com/dyson-dc07dc14-clutch-assembly-90025204-genuine-p-1636.html

HOWEVER this did not resolve the issue. I realized the beater bar was not spinning or was slipping. I thought I cleaned it all out but realized you need to take the beater bar out and pop the end cap and clean out the INSIDE of the beater bar (tons of lint and cat hair). I additionally sprayed WD40 in there.

It spins great now and in the end I think that's all I had to do was clean out the cat hair build up inside the beater bar. But now I have a new clutch & belts too. Hopefully won't have issues anytime soon.

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Hi
we had the same problem loads of suction on the pipe but did not touch any thing when in upright mode. The brush bar was rotating but did not seem to be doing anything to the carpet. when we looked at the machine sideways the plate that surrounds the beater bar was not parralell to the floor The front was meeting the foor so from the hoovering position it looked fine but the back was tipping up under the vacuum lifting the brush bar away from the floor and stopping the suction. The only thing that seems to hold this parallel when in hoovering mode seems to be the connection hose from the beater bar into the cylinder (Clear plastic with spirals). This seems to act like a spring to hold the plate paralell. We twisted this through 180 degrees and flexed it a bit and it is now holding the plate parallel. Bingo! beater bar is connecting with the carpet and we are back to great performance. Could not believe it could have such an effect

Our machine is several years old so we might have to get a new hose. However there are no splits in it so we might try a bit of duct tape repair if it goes again as it only seem to be the rigidity of the hose thats rhe problem not the connectors.

Hope this helps

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