Question about HP LaserJet 5000gn Printer
If by smearing you mean the print is also rubbing off? Then you definately have a fuser unit issue. The fusing unit is the assembly that heats up and "fuses" the toner onto the page. When these start to go bad, usually on one edge or the other the print will smear/double image/wipe off of the effected area. One test you can do to verify a fuser problem is to print a page and then when the page is about half way thru the prcess, shut the printer off. Open the top and remove the toner cartridge, pull out the page and see if the lower part is not smeared. Basically what your checking is to see if the print is ok BEFORE it goes thru the fuser. Based on your description I would suspect your fuser is going bad.
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Posted on Sep 09, 2010
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Posted on Jan 02, 2017
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