Question about HP LaserJet 5000gn Printer

1 Answer

HP laserjet 5000gn when i print, output smears ink on 2 sides. not a toner issue cause changed toners already. someone says printer is telling me something and might be a warning of

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 1,110 Answers

If by smearing you mean the print is also rubbing off? Then you definately have a fuser unit issue. The fusing unit is the assembly that heats up and "fuses" the toner onto the page. When these start to go bad, usually on one edge or the other the print will smear/double image/wipe off of the effected area. One test you can do to verify a fuser problem is to print a page and then when the page is about half way thru the prcess, shut the printer off. Open the top and remove the toner cartridge, pull out the page and see if the lower part is not smeared. Basically what your checking is to see if the print is ok BEFORE it goes thru the fuser. Based on your description I would suspect your fuser is going bad.
Good Luck and Thank You for using Fixya.

Posted on Sep 09, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Smearing on HP laser jet 2055dn


That sounds like a drum issue. Try replacing the toner or have you done that already? Give me a call if you ever need to replace the toner. I can beat out Staples and Office Depot. Damien @ iPrint Technologies - 818.700.7419 Dir.

Aug 28, 2014 | Office Equipment & Supplies

1 Answer

How do I load ink and toner in hp laserjet 1100


By load the toner, if you mean inserting the toner cartridge.Then i will give you instructions.In laser toner printer, there is toner cartridge, and not ink jet cartridge.In laser toner cartridges, there is a black color toner power and it does have any liquid ink, which ink jet cartridges have.To remove the laser toner cartridge from hp laser jet 1100 printer, its simple.The front door open and old toner cartridge comes out.Just pull the front door towards you.While inserting cartridge.If you have problem, then take note that, sticker side of the cartridge is towards you.On the cartridge there is a rectangle flap, which you hold in your hand.This is meant for holding the cartridge, while removing and inserting cartridge.The stick side will be in your side.There is a green color drum, the drum side will be on opposite site.-------------- Still any problem.Keep updated.But i think that will help.Thanks.Helpmech.

Mar 25, 2011 | HP LaserJet 1100 Printer

3 Answers

Printed pages are smeared with black


Sounds like a bad toner, or possibly the scanner is dirty. If you look where it pulls the paper through it can have a small speck, but since its on the scanner tself it will put black lines all the way down the paper.
If its larger and smeared the Toner itself is probably bad and you need a new Toner Kit, should come with new rollers and a new cartridge as well.

Mar 01, 2011 | Dell 5110cn Laser Printer

1 Answer

HP CP2025 Heavy smears of magenta appear down the right-hand side of paper. Have tried restart and changing paper weight.


It is due to spilled magenta toner leaking from side to the toner cartridge. Take the cartridge out of the printer and clean it. Clean visible inside of the printer. Shake the cartridge lightly in horizontal position to evenly distribute the toner inside the cartridge and put it back. The issue sould be fixed after some prints.

Good Luck!
Appreciate generously, if the solution could have been of any help!
CreativeTECH

Dec 23, 2010 | HP Laserjet Cp2025n Printer

1 Answer

HP Lexmark 4050N Printer is smearing pages with faint ink mark.


This is more then likely due to an old or bad toner cartridge. Away for you to find out is to run a test print and if you listen close you can hear the paper advancing through the printer. It might take you a couple times but try to catch the paper at a point in the printing to where it would be just passing by the toner cartridge and ope the top cover. Remove your toner cartridge and pull the paper out. But becareful when pulling the paper out to not rip it or get toner on you. The toner has not yet been bonded to the paper yet until it passes the fuser at the back of the printer. If the paper shows the smear just after the toner cartridge then there is the issue.


Best of luck... And have a Happy and safe Holidays..

Dec 01, 2010 | HP LaserJet 4050n Printer

1 Answer

Hp 1505n laser jet, Makes clicking noises when printing. Slight smear on left side of page.


There are two things that can cause print quality problems and a noises. One being the toner cartridge and the other being the fuser assembly. If you have already replaced the toner cartridge and it did not take care of the problem then the fuser may need to be replaced. You can take it to a local printer repair shop to get it fixed.

Sep 16, 2010 | HP LaserJet P1505n Printer

1 Answer

My printer worked very well until I changed the toner. I see dust around the back toner. I brought the generic toner. The store manager said that was the problem. Then I brought new HP toner. It is the...


Smeared output can result when you refeed a printed page into the printer to make a double-sided page. This happens because the rubber rollers that grip the paper to pull it into the printer can pick up toner from the first side’s printing and smear it. So before replacing parts, this is an easy thing to check. Printing multiple pages consecutively will make the pages print progressively cleaner or you can clean the rollers with rubbing alcohol.

Smeared toner also happens because the nonstick coating on the fusing roller is scratched or has baked-on debris. This can happen if the printer is in a dirty environment especially. If you are comfortable removing the fuser, you can try to clean it with a soft cloth and alcohol, but make sure you let it cool down first!

Finally, if this does not resolve your issue then make sure the fuser is heating; toner that is not heated properly will fall from the page and smear. If the thermostat is bad or the fuser not working properly, you will most likely need to replace the entire fuser assembly. This will be pretty expensive to repair so hopefully it's one of those other issues.

Apr 08, 2010 | HP Hewlett Packard LaserJet 2605dn Printer

2 Answers

HP Laserjet 1022


Have you refilled the toner cartridge or is it refill as when these toner cartridges are refilled they have a tendency to leak. I suggest to remove toner cartridge turn the machine off vacuum out the inside and replace the toner cartridge with a new original. Run 20-30 prints through to get rid of any other loose toner and then should be fine.

If printing doesn't improve then repeat process if still same problem suggest transfer roller to be changed.

Hope this helps
Thanks J

Nov 15, 2007 | HP LaserJet 1022n Printer

1 Answer

HP 3900 laser printer


change the yellow toner
change the black toner
before change toners tray to clean printer inside carefully

Sep 11, 2007 | HP LaserJet 3600n Printer

Not finding what you are looking for?
HP LaserJet 5000gn Printer Logo

282 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...