Question about HP Pavilion zd8000 Notebook

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My HP Pavilion zd8000 keeps shutting down. It mainly happens when I have my internet browser open and I have more than one window open or there is a lot of media on the site such as videos. I think it might be from overheating how do I get it to stop?

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Hi There,

Let's start with the easy (and hopefully the successfull) fix.
1. Over time, laptops get dust built up in the exit port that the fan pushes the air out of and the fan can get dust build up on the blades as well. So, find s buddy with an air compressor and have them set the regulator to no more than 40 psi and blow out the dust from your computer from every nook and cranny you can get to.
2. Go to Hp Support, then to their drivers and downloads section for your laptop and check for the latest BIOS download. DOwnload that by saving to your desktop and then install it from there.
3. If the above 2 steps do not solve the overheating, then the next step is to disassemble the laptop to the point you (or a techie) can remove the heatsink from on top of the processor and video card and clean off the old thermal grease which will be caked and dried up and put new grease in to help the laptop stay much cooler.
4. If all three of these steps do not work, it means that over time your video card has become stressed and is slowly starting to wear out and you'll probably want to be considering a newer machine.

Best Regards

Posted on Sep 09, 2010

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Posted on Jan 02, 2017

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