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Our faxes are being sent as blank pages - Samsung CLX-3175FN Color Laser All-in-One Printer

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Hello paper input is wrong .

Posted on Sep 11, 2010

  • rclbr22 Sep 11, 2010

    has nothing to do with paper input, the machine is not scanning

  • ranga heshan Sep 12, 2010

    ok i think your adf unit is not working please input your paper to glass and then send faxes didnt solve it, you have to replace your scanner unit.

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I can send but it is a blank piece of paper whats the problwem


I imagine you are using a fax to send a copy in which case the printed page goes face down ( the faxing process actually scans the page , turns the data into signal , transmitted by line to the receiver that deciphers the signal and turns it back into readable data
if you put it in printed side up then the receiver will get a blank page as it is blank on the back of the page

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Check the cartridge; defective or SEAL not propperly removed.

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My faxes are being received as blank page, why?


make sure the faxes you send are face down in the feeder, if you can read what you are sending they will be sent blank

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1 Answer

Outgoing fax was received as blank


Hello,

Make sure that you sent the fax face down.
If all your faxes are sent blank, there may be a problem with the scanner. Try making a photo copy placing the page face down, if your copy comes out blank then the scanner is finished.

If your photocopy does not come out blank then the problem is on the other end and not your machine.

Thanks,

Pat

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1 Answer

Receive coversheet followed by blank pages.


Confirm that the sender did not insert the pages to be sent upside-down in their fax machine. This will give you blank pages. Otherwise your fax may have a memory problem.

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1 Answer

Fax is sending blank page


Make a copy on the machine to be sure it is not a problem with your fax machine nor that the original is being sent upside down. It is very rare to be blank. Black faxes indicate a bad scanner assembly.

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1 Answer

FAX IS RECEIVING BLANK PAGES


I sent a thank you note to you yesterday. you had sent me the catalogue and i enlarged it and was able to change the ink cartridge. THank you again for your support. maureen k robertson

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1 Answer

3150 fax machine outputs a blank page when my fax sends to it


(05) Would you, please, SEND a fax from the machine that blank faxes are being received from to a different recipient on a different fax machine all together, please?

This will enable us to pin down which machine is really experiencing the issue.

Thank you
BJ @:)

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1 Answer

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change your resolution from fine to super fine and make a copy to verify your fax machine"s scanner operation.

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1 Answer

Fax sent is sent blank


it seems to me as if the person you are sending the fax to has some problems in his fax machine tell him /her to get it tested or see whether the ink in their machine is suffiecient or not and do the same on yours as well,and also try to see are you entering the page into your machine right way? i think you will get your answer here easily

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