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Printer head missing or damaged. - HP Photosmart C5280 Printer

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Follow these steps in the order presented until you resolve the issue. Step one: Remove, clean, and reinstall the printhead

  1. Make sure that the product is turned on.
  2. Open the access door.
  3. Remove all the cartridges and place them on a piece of paper with the ink opening pointing up.
and please follow the link....

Please post your feedback and Vote if the problem resolved as per your satisfaction.

Posted on Sep 09, 2010


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One or both of your printer heads is probably damaged.
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When I turn the printer on in the display it says Missing or Damaged Cartridges I have removed them and cleaned them but no joy

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Horizontal colored lines through grayscale printed photos

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It sound's like an ink-feed issue:

1) Dirty heads, even after cleaning
2) No-ink or poor quality ink
3) Damaged head: some are part of the cartridge, some are not
4) Air bubbles in ink

The test page is typically not as hi-res nor as saturated as a
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The color lines you see are actually lines of missing color,
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Clean the heads again and again, print again and again,
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BUT, keep in mind that cleaning wastes huge amounts of
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