Question about Office Equipment & Supplies
This code means that your paper tray 3 is not lifting the paper properly. Usually this is because the paper is not loaded properly. Open then close the front door to reset the code then immediately open tray 3. Check to insure that the paper is loaded properly. I would remove all the paper and then re-load. Leave tray 3 open long enough to verify that the machine will warm up and make copies. Then close tray 3 and see if the code comes back. If not then you are good to go. If it comes back then there is a tray lift problem with tray 3 and it will need service. Open tray 3 and reset the machine again. You can leave tray 3 slightly open to at least be able to use the machine until it gets repaired.
Good Luck and Thank You for using Fixya.
Posted on Sep 09, 2010
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Posted on Jan 02, 2017
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