Question about GE GSS20IEP Side by Side Refrigerator

1 Answer

Freezer computer board is bad need replace - GE GSS20IEP Side by Side Refrigerator

Posted by on


1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert who has answered 20 questions.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

  • Expert
  • 101 Answers

Not hard pull plug small panel in back,go plug by plug

Posted on Sep 10, 2010


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Side by side ge refrigerator doors feel hot, Items on freezer door not frozen.

send the model number,is other food in freezer still hard and cold?check ice cream best thing to check in freezer,if soft you know you have a problem,open the freezer door do you hear fan blowing?if not you could have a bad evap. fan motor or a bad computer board but you need to send model number and more info.

Jan 07, 2018 | GE Refrigerators

1 Answer

My refrigerator is working , but not the freezer

It could be the control board. I am curious about the fresh food working but not the freezer. the cold air comes from the freezer. Is the fan running in the freezer. It is possible the freezer fan could be bad. I have replaced them in the past. If you can return the control board if it doesn't fix the problem then change it. If not it is a gamble on replacing the board.

Nov 15, 2014 | GE G.e Refrigerator Wr55x10942 Motherboard...

2 Answers

Why does my refrigerator leak water on the floor and then the freezer will not freeze again until i unplug the refrig for about 20mins.

Your Freezer is frosted up you will need to remove all items from the fridge and freezer then you will to need to unplug the unit and remove the panel from the rear of the freezer compartment. You will likely see frost on the back wall even before you remove the panel. Once the panel is removed you will need to use a hairdryer to defrost the coils on the back wall. Place plenty of rags or towels in the bottom of the freezer to absorb the water from the melting frost You will need to know how to use a multimeter to do the next steps. Find the heater or heaters on the back wall of the freezer and check for open circuit using your ohmmeter. Sometimes you will be able to see the heater that is burned out . On GE models the heater will be mounted on a bracket or brackets on the rear wall of the freezer if two heaters are used replace them both if one is bad Also check the defrost thermostat for continuity and replace if open but be aware that the thermostat has to be cold to have continuity since it turns off the heaters when the temperature gets warm enough in the freezer.Most of the times the heater burns out causing your problem.Replace defective parts and reassemble.This should cure your problem.

Aug 04, 2014 | GE GSL25JFPBS Side by Side Refrigerator

1 Answer

What does ER FF mean on my Kenmore Elite bottom


Thanks for using FixYa. Error ff is freezer fan fault. This usually happens when either the rear board has gone bad or the freezer fan itself is bad and needs to be replaced. To check what is causing the error you can start with checking the fan which is located behind the back wall inside the freezer. Also check the rear board as it might not be putting the fridge into defrost long enough and is causing the ice to build up in the freezer and thus stopping the freezer fan from turning and so causing ff error. Leave the fridge unplugged for 24hrs which will melt all the ice then plug it back if still the issue is not resolved and you hear the fan running then it is the rear board that needs to be replaced. Please do rate the solution if the issue is resolved or else revert for further assistance.


Jun 30, 2010 | Kenmore Elite 22.4 cu. ft. Bottom Freezer...

3 Answers

Freezer is not making ice. The water in the tray

Since cold air sinks, the fact you have frozen vegetables kind of points to the lack of circulation of the cooled air.
Sounds like they replaced two things which didn't need replacing and failed to check to see if the concealed fan that is supposed to distribute the cooled air was running. I don't think it is.

Oct 25, 2009 | Hotpoint HSS25GFP Side by Side...

3 Answers


hopefully you have a service warranty. I have had me fridge for two years and have replaced the temp control panel twice thus far. serviceman coming AGAIN on Tuesday because now everything in the fridge is freezing. cna't get the temperature in freezer and refrigerator regulated properly. GE knows they have a problem...something in the computer panel board sticks. I'd give anything to be able to put this on the curb and buy a new refrigerator.

Jul 19, 2008 | GE Profile PFS22 33" Artica French Door...

1 Answer

My freezer door seal doesn't "suction" anymore. i have ice build up.

Check to see if there is any frost buildup in the back wall of the freezer. If so, it is not defrosting as it should.
  • possible causes:
  1. bad defrost timer/board
  2. bad defrost heater (in freezer)
  3. bad thermo switch in freezer
If you don’t know what these are then unplug the machine and let the ice melt in the freezer overnight with the door open. Then try it the next day, if is cooling fine then you need to have a service person replace one of the above items.

Jul 02, 2008 | Refrigerators

2 Answers

Whirlpool Refrigerator not cooling properly

I would try replacing the defrost timer and cleaning the condenser fins.

Apr 19, 2017 | Whirlpool ET1FHTXM Top Freezer...

2 Answers

Upright freezer

Three things could be the problem. Most likely would be the defrost thermostat which clips onto the evaporator behind the panel in the freezer. 2nd would be the timer or control board (will have one or the other). 3rd would be a bad defrost heater. Alot of times the def. therm. will show obvious sign of being bad by the cap on top popped open. You can check resistance on the heater. Any resistance at all on the heater means it is good. If it has a standard timer turn it clockwise until it clicks. This is putting it into defrost. If the heater comes on the timer is bad. If it has a control board you would unplug the unit then unplug the power supply to the board and jump line 1 to the wire going to the heater. While unplugged from the board and jumped, plug the freezer back in. If the heater comes on then the board is bad. If you are not sure how to test replace the def. thermostat, which is the cheapest part and see what happens. Note: When conducting the test for the timer or board the def. therm. must be freezing so don't defrost first! Hope this helps.

Oct 06, 2007 | Freezers

Not finding what you are looking for?
GE GSS20IEP Side by Side Refrigerator Logo

Related Topics:

48 people viewed this question

Ask a Question

Usually answered in minutes!

Top Refrigerators Experts

Sal De

Level 3 Expert

2699 Answers

Charles T Nevin
Charles T Nevin

Level 3 Expert

4070 Answers

Ilia Bichin

Level 2 Expert

173 Answers

Are you a Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides