Question about Stainless Garden Sun Steel Propane Patio Heater

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I have a Garden Sun Patio Heater Model: HSS-A-SS Cat: 2901 01/81, 41000BTU. It came with NO assy. instructions. Do you know where I can find some ??

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Posted on Jan 02, 2017

vincob
  • 718 Answers

SOURCE: I was not given a

Go back to Loews they will satisfy you, or go to Garden sun website.

Posted on Nov 07, 2010

  • 1 Answer

SOURCE: I need a manual for

Did you get an answer to your question? Trying to pursue MFG warranty but for the life of me can't figure out who to call. Tried Home Depot where we purchased - no clue.

Posted on Dec 04, 2010

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How much does the hss-a-ss stainless steel patio heater cost?


There are many generic patio heaters that use standard model codes, it can be very difficult to find who the supplier is. HSS or SS is a standard Chinese factory code, to find a price and supplier take a look locally or via the web and ask for Chinese patio heaters. Worth asking if they have a stainless steel burner, many just fit a chrome or tin plated burner, for more information found this very useful specialist patio heaters.

Jun 08, 2012 | Stainless Garden Sun Steel Propane Patio...

1 Answer

I need the instructions on how to put my patio heater togeth


There is a specialist patio heater company that might help, they have lots of help pages, see patio heater tips, try emailing them for a manual.

Nov 22, 2011 | Stainless Garden Sun Steel Propane Patio...

1 Answer

We have a hss-a-sh patio heater and we are having problems lighting. i know it could be the termocouple,but is the switch with 2 wires on it a tip over switch to cut off the gas. can we jump it out to...


Simple answer is yes, by shorting out the tilt switch it will let you know if the tilt switch is working. Before getting a new thermcouple check the thread size, the main ones out of China are 8mm but some are 10mm. On average a thermocouple will last between 2 years up to 6 years.

May 20, 2011 | Stainless Garden Sun Steel Propane Patio...

1 Answer

We bought a Garden Sun heater model JDS03H0-SS (date of Manufacture 25/3/09) from Bunnings. The wheels have already broken & Bunnings no help. We are suprised they have broken as it has only been moved...


Some wheels are for light use and not to be used with a cylinder inside, you can find heavy duty wheels as used in bars but they are much more expensive. They are very heavy, postage is not cheap if you live abroad.

Mar 01, 2011 | Stainless Garden Sun Steel Propane Patio...

1 Answer

I need a manual for a Garden Sun Model HSS-A-SS. The box didn't come with instructions


Did you get an answer to your question? Trying to pursue MFG warranty but for the life of me can't figure out who to call. Tried Home Depot where we purchased - no clue.

Nov 20, 2010 | Stainless Garden Sun Steel Propane Patio...

2 Answers

My patio heater snapped off, in half, where the pole meets the base. It was on a deck that has walls so it isn't like there was even a lot of wind hitting it. Anyone know if I can get this covered? I have...


The Warranty information is on page 12 for the HSS-A-SS model. I had the exact same thing happen to my patio heater and am interested in any response from people that have had success getting this problem fixed in a fair manor.
The failure on my patio heater was at the weld of the lower pole to the base flange. I'm an engineer and know that that weld should not fail without a huge stress and lots of obvious bending around the weld prior to failure. Mine had no signs of bending around the failure so I believe this is a faulty or very low quality weld issue from the manufacture. I called the number in the manual and was basically told that they do not warranty tip overs but I could take it back to Home Depot and see if they would replace it. I never mentioned that my heater had tipped over! Garden Sun is obviously not in the business of protecting its name and will put words in your mouth to try and get out of something that is obviously a product quality issue. They appear to be exercising loop holes in the Garden Sun warranty. I'm sure there are other loop holes as well because the representative asked me if I had pets (what does that have to do with the strength of their product).
Please pas along if and how you were able to resolve this issue and I'll update if I'm successful at Home Depot.

Apr 08, 2010 | Stainless Garden Sun Steel Propane Patio...

1 Answer

I purchased GardenSun Patio Heater Model: HSS-A-SH and no screws or bolts came with it. How do I get or replace them? Thanks


Go back to where you got it and tell them. They should provide the needed pieces, free. If you have to buy them, they still should know what to give you. Good luck...Lee

Nov 24, 2009 | Stainless Garden Sun Steel Propane Patio...

3 Answers

Pilot light will not light in the first place


Thermocouple only has an effect after the pilot is lit to keep it lit. either the pilot supply line is clogged the valve is bad or the regulator is failed shut. Try moving the regulator to your gass grill or vice versa to eliminate the regulator. Blow out the pilot tube with compressed air. If these dont work it's the valve.

Aug 08, 2009 | Stainless Garden Sun Steel Propane Patio...

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