Question about Woods 247 cu. ft. Upright Freezer FU25

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I have a 2-door freezer - F2027DW4 20CF VERTICAL. Ice and frost is building up at the front of the top door. What causes this and how do I fix it?

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  • hhughes956 Sep 09, 2010

    Thank you for your reply. It does not help me solve or fix the problem and therefore I request the $6.00 charge be reversed.

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Hello,

Check the defrost timer, defrost heater and defrost thermostat. There could be a problem with any of these components, they are most likely cause of the problem.
A mechanical defrost timer controls the defrost cycle of the freezer. In older models, the timer runs continuously and roughly every six hours, cuts power to the cooling system and sends power to the defrost heater. In newer models the timer advances only while the compressor or defrost cycle is running - an improvement for efficiency. As the timer continues to advance, power to the heating element is cut and power is restored to the cooling system. If the timer does not advance, the appliance will be stuck either in defrost or refrigerate mode, resulting in, respectively, no cooling or frost build-up.

The defrost timer is usually found behind the front grill "toe kick" of the refrigerator. It may also be found behind a cover plate inside the refrigerator or freezer, in the temperature control console, or behind the refrigerator near the compressor.
To test whether the defrost timer is simply failing to advance, locate the advance screw and turn it clockwise until you hear it click. This advances it to the next mode. If it was cooling before, it is now in defrost mode. Simply wait about 35 minutes and check whether it has left defrost mode and has resumed cooling (listen for the compressor). If it does not advance, the timer motor is probably bad and the entire timer needs to be replaced. If it advances as it should, then you can follow the steps below to test the switch electrically.
The timer is usually held in place with one or more screws. Remove the screws and gently pull the timer out far enough to disconnect the wiring connector. The connector can be removed by firmly pulling and rocking it left and right. It is not necessary to note the position of the wires because the connector plug is keyed so that it can be replaced in only one way.

Posted on Sep 09, 2010

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  • Master
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Hi,

The defrost heater may not be working properly (timer stuck, heating element burned out, bad defrost thermostat,etc.). The unit should go into defrost mode about every 6-8 hours typically and last about 30 minutes (depending on model of freezer). During defrost cycles the compressor and fan do not run (don't want to keep cooling while trying to defrost). Once defrost is over, the fan and compressor get power again.


Please post your feedback and Vote if the problem resolved as per your satisfaction.

Posted on Sep 09, 2010

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yea def , not normal, nor an acceptable amount of ice forming there( good pic). heres what i have been told to try and with good results
first make sure the door gasket is sealing all the way,(small gaps in ht emagnets at extreme corners) is common but with a little amount of "mortite"or "permagum can sometimes be insterted behind the corner of gasket to assist filling the void.
second a small amound of a white/clear silicone be applied to the outer perimtere of gasket, to minmize air movemnt from between gasket and door panel.
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Hope this may help;

Regards,
VOTIT

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