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Model NN-ST477 Microwave Oven door does not lock, so it cannot be used

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

MicrowaveSvc
  • 9047 Answers

SOURCE: panasonic microwave oven model nn-p994sf

In most cases, this is a problem with the inverter or a bad magnetron.

Due to the lethal voltages used and produced, I do not recommend that an inexperienced person work on these.

I would recommend that you contact your nearest Panasonic-authorized servicer. You can find one here.

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on May 22, 2008

MicrowaveSvc
  • 9047 Answers

SOURCE: Need door assembly diagram to

While I don't have that model's diagram, normally you have to separate the door panels (as shown in the attached photo) and then you'll see the previously hidden screws you need to remove.

Or you can watch a YouTube video (not a video I made) here that demonstrates how it's done.

Normally the problem is not the spring, but a broken spring mounting tab on the door latch head (hook) assembly or the inner door panel.

If it's the door panel, it's usually easier and cheaper to use epoxy and some kind of hardware to fashion a new spring mount.

The door latch head (hook) is easy to replace or repair if that's the issue.

You can order Panasonic parts here.

We're happy to help you and we'd appreciate your thoughtful rating of our answer.
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Posted on Jul 23, 2008

  • 1 Answer

SOURCE: Panasonic Model No. NN-S933BF Microwave Oven

could it be that i didn't follow the manuel because i got it second hand or is it because something is wrong with it,and i have to get it fixed.

Posted on Oct 21, 2008

  • 4 Answers

SOURCE: my microwave says "child" and won't play anymore

Not sure of the TT series models but for the NN series models the procedure is as follows:-

If "Child" is displayed in the display window, then the child safety lock is on.

To remove the child safey lock, press the "Stop/Reset" button 3 times in fairly short succession (less than 3 seconds). The time of day or just the Colon sign (:) is then displayed

If you later want to apply the Child safety lock, then, when the time of day (or colon sign) is displayed, press "Start" 3 times (again in short succession).

Hope this helps

Doug

Posted on Nov 08, 2008

  • 178 Answers

SOURCE: Can't open microwave door

It sounds like the push to open lever is cracked or broken. You have to remove the 'wrapper' to open the door manually from the inside to check the 'door keys' or door hooks to make sure that they are in tact. Then, check the door opening lever between the 'push to open button' and the lower door key.

Posted on Sep 13, 2009

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What usually breaks is the door open lever.

On a counter top model, the outer cover will need to be removed to diagnose and repair this. On an over-the-range model, only the control panel needs to be removed.

Please unplug the oven first.

If you or someone you know wants to look into this, we have critical safety, disassembly, and troubleshooting info at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

Once it is apart, you'll be able to see how the door open button would press against the door open lever, which would then lift up against the door latch heads (hook-like projections on the door) and the door should open.

If you reply back to this with your brand and model number, we can steer you toward a part source, and possibly toward exploded view diagrams, etc.

We're happy to help and we appreciate your thoughtful rating of our answer.

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