Question about Compaq Presario CQ60-220US PC Laptop

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My laptop screen goes white after I turn it on. I tried to remove the battery and replace it, but the same thing happens. Every once in a while I see a brief glimpes of the boot screen when I try To restart.

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1. Take the battery out of the laptop & try to turn on the laptop using power adapter only. If the computer turns on, then the battery is defective & needs to be replaced.
2. Make sure the power adapter is not defective. Test the output voltage of the power adapter using a voltmeter. Compare the voltmeter reading to the nominal value written on the adapter or the laptop.
3. If you have another processor which is compatible with your laptop's model, try swapping processors & test to see if the laptop will work.
4. The motherboard could be defective & needs to be replaced.

Posted on Sep 19, 2010

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