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Scanner locked on c20 copier.we don't know how to unlock it

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Hi,

Kindly mention the make and model of the scanner?

Thanks!!

Posted on Sep 09, 2010

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1 Answer

How do I unlock the scanner?


There is a green lever underneath the scanner (where the copies exits). Push it towards the rear of the machine.

Oct 07, 2014 | Xerox CopyCentre C20 Black and White...

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May i know the model and the make of the product in details so that it can help me resolving the issue is a more prompt manner

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Te scaner is blocked


Search under the scanner a lock, disable it. (a green plastic, i guess)

Jul 02, 2011 | Xerox CopyCentre C20 Black and White...

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Xerox C 20 photocopier 'scanner blocked' error message, what can i do?


Try to check green lock under the scanner on the side where your copies went out from copier. maybe you accidentally lock the scanner while trying to get copies.

Hope it helps

Feb 15, 2011 | Xerox CopyCentre C20 Black and White...

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Help! I fished out a jammed piece of paper and now all I'm getting is SCANNER LOCKED.


To protect the unit in shipment, the document scanner has a lock on it, and this maybe partially engaged. In the front left, just under scanner section, there is a green sliding piece, which is your lock.
Switch the position and see if that solves your problem. It may be a bad scanner 002N02274 , or sub-part, but try that first.
Whit Item, Inc.

Dec 01, 2010 | Xerox CopyCentre C20 Black and White...

1 Answer

The screen reads scanner locked, what do I need to do?


There is a light green colored tab or lever under side of the scanner. Look carefully. Slide it to another position. I remember there is "locked" text or a symbol of a padlock.
Switch power off then back on after you've done the unlock task.

Sep 06, 2010 | Xerox CopyCentre C20 Black and White...

1 Answer

Xerox C20 displaying "Scanner Locked" message. Won't copy.


  1. Press the power switch to the OFF (O) position. The power switch is located on the lower, left side of the machine.

    m20-pwr-sw.jpg

  2. Pull the scan lock switch toward the front of the machine to unlock the Scanner.

    pro412-scan-unlock-sw1.jpg

    pro412-scan-unlock-sw2.jpg

    NOTE: The scan lock switch is located on the bottom of the Scanner Module. Make sure the scan lock is completely free. It sometimes hangs at the halfway point.

  3. Press the power switch to the ON (|) position. A 'Warming Up, Please Wait' message will be displayed on the Display Screen. Warm up time is less than 40 seconds from power ON and less than 25 seconds from the Power Saver mode.

Aug 30, 2010 | Xerox CopyCentre C20 Black and White...

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u can find manual for this copier at the link below:
www.lostmydrivers.com

Jan 10, 2009 | Xerox CopyCentre C20 Black and White...

1 Answer

Xerox C 20 photocopier 'scanner blocked' eror message


There is a scanner lock located on the bottom of the scanner. Look where you take your copies out of the machine. On the under side of the scanner you will see a green latch about an inch and a half long and half inch wide.
Turn the machine off. push the scanner latch inward , then pull it back toward yourself until you hear and feel it snap into place. Then turn the machine back on. that should do it.

Nov 18, 2008 | Xerox CopyCentre C20 Black and White...

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