Question about Dell 1815dn All-In-One Laser Printer

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My scanner has locked, don't know why. I found the blue toggle, but it will not unlock. Manual gives no other option. What do I do to unlock scanner?

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  • elaine569 Sep 09, 2010

    Info on the mechanical switch was very helpful. Thanks for the details the operating manual did not give.

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  • 3,917 Answers

Hi

The scanner has a manual lock (a blue sliding switch on the base of the scan bed inside of the printing output slot.)
This prevents the scan head from damage when the printer is moved. some scanners have a mechanical lock to keep the scan head in place during shipping. Look around near the scanner glass, sides, and possibly even in it for a slide lock or something to that effect.

Look and reach inside the paper outlet and pull the latch (located on the left) towards you.
If nothing works then try the scanner on another computer to verify that it is not just a conflict on that particular computer or the card is faulty.


Please accept the solution if it’s helpful. Do get back to us for any further query.
Thanks for contacting fixya.com

Posted on Sep 09, 2010

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