Question about Sentry Fireproof Safe

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Our Sentry 1610 safe won't open. We changed the battery and not even the alarm signifying the improper number comes on. We were able to open it up less than a week ago but no nothing. What can we do to access our spare keys and personal checks?

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  • Franklin Martin Sep 09, 2010

    The factory code did not work either and this is model 1610 with the electronic lock system

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Hi.

If the key or combination does not open the Sentry, you need to call Sentry. Depending on the model you eill be given an emergency code, or a key to open the case. If they have to send you a new key you be asked to pay a small administrative fee.

Here contact number and form.

See also:

Here UK: Sentry Fire Safes UK

Posted on Sep 09, 2010

  • Ginko
    Ginko Sep 09, 2010

    Re:The factory code did not work either and this is model 1610 with the electronic lock system.

    The factory code is different from the emergency code. You need to contact Sentry. Sentry Safes are built not to be opened by anyone but the owner and the manufacturer. The only alternative would be the blacksmith. Contact Sentry using the links above.

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Attn: Dept. 200 882 Linden Avenue
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