Question about Lenovo ThinkPad R60 Notebook

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I have tried everything to install an audio driver on my IBM Lenovo Thinkpad R60 9457 Y27. My computer regognizes the device when I delete it but when I try to install an audio driver, i'm told that the device doesn't exist. when i go to the DXDIAG function on the RUN window, it doesn't show a sound device at all, no manufacturer, no type...nothing. Is my sound card dead and can it be replaced on this computer?

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  • A Johns
    A Johns Sep 09, 2010

    This did not work and the driver that i installed previously was still on the computer. It just asked me did I want to overwrite it. Were you my premium advice? What does BTW mean? My computer still doen't recognize my sound card unless I delete it.

  • A Johns
    A Johns Sep 09, 2010

    I'm still trying to figure out if I can fix my sound problem. My computer doesn't recognize the sound card unless I delete it and reboot.

  • A Johns
    A Johns Sep 09, 2010

    Ok, pretend I know nothing about computers....how do I delete all the drivers? How do I clean the registry? What is patching the OS?

  • A Johns
    A Johns Sep 10, 2010

    Well, those instructions were complicated to say the least and I tried to follow them as best I could. I wasn't clear on whether or not I was supposed to uninstall all the drivers on my system or all the sound drivers. You weren't really clear. The free registry cleaner isn't free, none are...they give you a free scan then charge you a registration fee to actually use the program. It occured to me that I may just have a defective sound card which would make more sense as to why the computer would recognize the hardware but not accept any drivers for it. I guess my last option is to pay the geek squad $99 to analyze it and tell me what I already know or scrap it.

  • A Johns
    A Johns Sep 10, 2010

    Are you saying just install a bunch of sound drivers until I find the right one for my computer. There are hundreds maybe thousands of drivers for specific sound cards and laptops. That's not very practical. My computer won't tell me what sound card I have installed. No program on my computer will detect it, not even 3rd party programs. I think the sound card may just be DEAD!

  • A Johns
    A Johns Sep 10, 2010

    I just wanna know if my soundcard is dead, i've tried everything.

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4 Answers

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This could be a configuration problem (usual) or hardware failure (not so common)

You may need to reloaded the inf or motherboard drivers first. That allows the sound device to be properly identified. The sound device never works on a laptop without this being correct as the operating system either won't recognize it or thinks it is something else.

The inf is available on your support page downloads. Get that and any audio drivers. There may be more than one type used so grab them all. Run the inf first and reboot. When it comes back up it should find new hardware or show stuff under device manager as not working. You may need to delete these and reboot to get them to be recognized properly. Run the audio drivers and reboot. You should get noise or at least recognition that its there. If its there but doesn't work try one of the other drivers.

If it is actually the sound hardware that is part of the main board so to fix it you replace the entire main board. That is not cheap to do. The board itself is $150-$250 plus labour, shipping etc.

The sound hardware rarely fails. The usual suspect is always the driver.

Posted on Sep 11, 2010

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If the OS recognizes the device then it must be there. Go to Control Panel->System->HW->Device Manager. Here from the Sound optin on the left pane select the sound card and delete it. Reboot. Reach the same spot again and from Menu->Actions select Scan for New HW. The drivers will be loaded automatically. If this does not work then probably the sound card element of the motherboard has gone.
You cant replace it as it is integrated into the motherboard. The whole motherboard has to be replaced. And it may not be worth it. Far too expensive. better go in for a new laptop and transfer all your data to it. At least you will have a new laptop.

Posted on Sep 10, 2010

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Try installing the audio driver from the IBM/Lenove WEB site.

The same model ThinkPad can have different types of network, video and audio drivers and unless you know exactly which one is installed in your ThinkPad, you need to download all the drivers and install each driver until you find the right driver.
When you download the drivers, write down the device driver and it’s file name so you have a record of which driver you are installing and which directory the unzipped files are located on your hard drive.
Go to the IBM/Lenovo WEB site - support/download page and download the latest Windows XP or Vista device drivers for your model computer, Use this link: -
http://www-307.ibm.com/pc/support/site.wss/product.do?template=%2Fproductselection%2Flandingpages%2FbrowseByProductLandingPage.vm&sitestyle=lenovo&brandind=10&validate=true
You can download the various drivers and then you click on and run the various driver files, they will then unzip and expand into a sub folder on C:\drivers Then install the various drivers from this folder (run the set-up file).

If this doesn't work then it is possible that the audio chip on the motherboard is faulty. This most likely requires a new motherboard and it won't be a cost effective solution.
An alternate solution - purchase a PCMCIA audio card and speakers and connect it to your laptop.

Posted on Sep 09, 2010

  • Chris Hingee
    Chris Hingee Sep 10, 2010

    You do not need to delete all the drivers. Don't delete the ones that are working.

    If you want Delete or Disable or Uninstall a driver click Control Panel - System - Device Manager and right click on that device and select Delete etc.

    Device Manager shows any device that has not had the driver installed with Yellow ? or yellow ! mark against that device.

    As I sugested you need to install each of the audio drivers until the correct one is installed unless you know the correct driver to install. Please refer to my previous solution I gave you.

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This is caused by the UAA driver that must be upgraded before attempting to install the audio driver.  Download and install this 
http://couponmeister.com/blog/HD_Audio/KB835221.exe
 it's the official Microsoft fix , then reboot twice then install your correct driver.
BTW the audio chip is ok and cannot be replaced if it fails.

Posted on Sep 09, 2010

  • Azrael SRL Sep 09, 2010

    You must uninstall all the drivers then  reboot , run a registry cleaner and reboot again before patching the OS. Only after that you can install the driver.



    BTW - By The  Way.

  • Azrael SRL Sep 09, 2010

    The drivers - just uninstall them from the Add/Remove programs.



    The cleaning of the registry - install and run this 
     http://www.eusing.com/free_registry_clea...
    Patching - updating just a small part from an OS using a small program, as the one that i gave you.

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