Getting black marks on washing ,drum seal is grubby and has a stain
at the bottom that won't come off.
i have tried to clean it with bleach and other cleaners to no avail
This may not be as simple an issue as you think. Repeated problems with marks on garments are often the symptom of a problem with the machine that goes beyond cleaning. The best cleaning advice I can give is that you can use a neat bleach on the rubbers and any surfaces that appear to need it, I know you have stated that you already did this, but did you leave the bleach on overnight? Often, black m o u l d will form on the rubber seal between the drum and the chassis and you will find brushing neat bleach onto thease and leaving overnight will probably remove or greatly reduce them. Another excellent tip is to set the machine to the hottest wash (usually 90 degrees) and throw 3 DISHWASHER tablets into the drum.
Washing machine powder is usually "Biological" which means that there is bacteria in the powder which "eats" your stains. Sometimes this can build up. Dishwasher tablets attack bacteria and will help to clean the machine. Finally, you might want to try a propriatary solution like CALGON.
Turning to my more serious concerns now:
Often, marks such as you describe can be the result of clothing carching between the inner drum (The metal bit that spins) and the outer drum. The problem here is that such a problem is usually because the bearings in the drum are failing and allowing it to "flop about" trapping garments.
To test your bearings, open the door of the machine and by putting a little lifting pressure on the top of the inner drum, attempt to rock the stainless steel inner drum up and down.
The outer drum is mounted on springs and shock absorbers, so it will rock about (and it should do this) but the inner drum should not move up and down in relation to the outer drum. If the bearings are bad enough to allow clothes to get trapped and marked then other symptoms will typically include:
A clonking noise as you lift and release the inner drum (this is the inner drum rattling on its bearings and or hitting the outer drum)
You will have become aware of the spin cycle becoming far noisier recently and possibly even a grinding crunching noise when the machine spins
The drum may feel like something is crunching or stopping you turning it when you spin it by hand with the door open
A leak from under the machine, which you will probably be able to trace to the back of the machine, coming from the centre of the drum. This is the result of the failing bearing allowing water to escape through the seal at the rear.
Now, NONE of this may be a problem and the cleaning advice I have provided may be all you need, but I'd rather you had a full explanation of the possibilities.
If the bearings have failed, I'm sorry to say that this is NOT a job for the uninitiated DIY enthusiast as it will mean stripping the machine and removing the drum from the chassis, splitting it, removing pressed in bearings and then sourcing and re-fitting new bearings.
To be frank, the cost of a bearing set (if they are replaceable, and most are) will be about £20 ($30) or so. But its a long and horrible job if you haven't done it before. I know professionals who claim they can do a bearing change in under an hour, I've done a few and it takes me about 2 hours by the time I've ripped the machine apart and reassembled it after the bearing swap. A local repairer will probably attend and swap out your defective drum for a refurbished one and then take yours away so he can refurbish it and put it back in his stock. Sadly, this will take the price up to the point where you need to question if the expense is worth it or do you get a new machine instead.
I do hope that it doesn't come to this for you.
Jul 07, 2011 |
Hoover Nextra HNL 3166 Z Front Load Washer