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Hi, I bought my Acer laptop 3 years ago.recently i got my laptop updated.but after that my CD drive is not working.whenever i insert a dvd in it , it shows a small cd kind of sign on the screen & then the screen goes white. Please tell me what needs to be done so that it starts working. Rgds, Madhumita.

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Contact with service centre of DVD DRIVE, may be it will belongs to LG/SAMSUNG. LOTS OF CUSTOMERS GET THIS PROBLEM, U WILL NEED TO UPDATE THE FIRMWARE. DOWNLOAD DRIVERS FOR UPDATE THE FIRMWARE FROM WWW.SOFTPEDIA.COM. IT IS TOTALLY FREE.

Posted on Sep 11, 2010

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If you have recently accepted all updates from Windows Update, the AutoRun / AutoPlay may have possibly been shut off.

A pictorial is available at the link below for configuring these options:
http://www.wikihow.com/Configure-CD-and-DVD-Autoplay-in-Windows-XP

Also, there is a common issue with CD/DVD drives suddenly not being recognized, please follow the instructions on this site, starting with Fix It, then the Manual instructions, and the final instructions.

http://support.microsoft.com/kb/314060

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