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IR4570 paper jams at fixing unit whenever i try to make copies of A4 double seded. Legal is ok. problem repeats for every 6to8 copies after clearing the jamed paper.

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Hi,
first clean all rollers espc. below the drum unit two rollers on axis, if the paper comes out bent in the roll open fresh pack of paper because of moisture, when you open the right door above fixing unit you will see one more small door that is loosen, on these inner door you will se long plastic flapper ( ussually black plastic with small picker fingers ) that is connected to solenoid, these flapper has on both sides some kind of sponge sticker on left and right space where it touch the inner door - REMOVE THEM.

Hope that helps!

For service manual write me on emma.servis@gmail.com

Posted on Sep 09, 2010

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1 Answer

The paper keeps jamming in our Samsung laser printer 660 nd. We bought heavier paper for a laser printer but it still jams.


The ideal paper is around 80 GSM (gm2) if you are having problems with a BRAND NEW REAM of standard copy paper then your printer will need service.



paper that is thicker/heavier than this can actually cause more jams and problems and show worn out rollers earlier



These printers only tend to jam at the entry (pickup) near the base of the printer or in the fuser unit (hot area near the top)



if you are getting jams in multi page documents, have a look at which area the most crumpled piece of paper is in before you try and remove it.



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Did you trying hitting an Ok button, green button, etc to confirm legal size paper, maybe it wants you to confirm paper size. Also legal is 8.5x14, did you select legal or enter the size as a custom page?

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1 Answer

Shows out of paper. Says paper jam. Open door . Clear carriage. Press ok. Cannot solve problem!!! 75 years old with 1st computer!


Out of paper
Cause: There is not enough paper in the input tray.
Solution: If the HP All-in-One is out of paper or there are only a few sheets
remaining, load more paper in the input tray. If there is paper in the input tray, remove
the paper, tap the stack of paper against a flat surface, and reload the paper into the
input tray. To continue your print job, press OK on the control panel of the HP All-in-
One.
Cause: The rear door is off the HP All-in-One.
Solution: If you removed the rear door to clear a paper jam, replace it.
rear door.
Paper can also jam in the automatic document feeder. Several common actions can
cause paper to jam the automatic document feeder:
• Placing too much paper in the document feeder tray. For information on the maximum
number of sheets allowed in the automatic document feeder, see Technical
information.
• Using paper that is too thick or too thin for the HP All-in-One.
• Trying to add paper to the document feeder tray while the HP All-in-One is feeding
pages.
To clear a paper jam from the rear door
1. Press in the tab on the left side of the rear door to release the door. Remove the door
by pulling it away from the HP All-in-One.
CAUTION: Trying to clear a paper jam from the front of the HP All-in-One can
damage the print mechanism. Always access and clear paper jams through the
rear door.
Paper specifications
This section contains information about paper tray capacities, paper sizes, and print margin
specifications.
• Paper tray capacities
• Paper sizes
• Print margin specifications
Paper tray capacities
Type Paper weight Input tray1 Output tray2 Document
feeder tray
Plain paper 16 to 24 lb. (60 to
90 gsm)
up to 100
(20 lb. paper)
up to 50
(20 lb. paper)
up to 35
Legal paper 20 to 24 lb. (75 to
90 gsm)
up to 100
(20 lb. paper)
up to 50
(20 lb. paper)
up to 20
Cards up to 110 lb.
index (200 gsm)
40 10 N/A
Envelopes 20 to 24 lb. (75 to
90 gsm)
15 10 N/A
Transparency film N/A 25 25 or fewer N/A
Labels N/A 20 20 N/A
4 x 6 inch photo
paper
up to 145 lb. (236
gsm)
30 10 N/A
8.5 x 11 inch photo
paper
N/A 40 20 N/A
1 Maximum capacity.
2 Output tray capacity is affected by the type of paper and the amount of ink you are using.
HP recommends emptying the output tray frequently.
Paper sizes
Type Size
Paper Letter: 216 x 280 mm (8.5 x 11 inches)
A4: 210 x 297 mm
Chapter 15
266 Technical information
Type Size
Legal: 216 x 356 mm (8.5 x 14 inches)
Envelopes U.S. #10: 105 x 241 mm (4.125 x 9.5 inches)
U.S. #9: 98 x 225 mm (3.9 x 8.9 inches)
A2: 111 x 146 mm (4.4 x 5.8 inches)
DL: 110 x 220 mm (4.3 x 8.7 inches)
C6: 114 x 162 mm (4.5 x 6.4 inches)
Transparency film Letter: 216 x 279 mm (8.5 x 11 inches)
A4: 210 x 297 mm
Premium photo paper 102 x 152 mm (4 x 6 inches)
Letter: 216 x 280 mm (8.5 x 11 inches)
A4: 210 x 297 mm
Cards A6: 105 x 148.5 mm
Index card: 76 x 127 mm (3 x 5 inches)
Index card: 101 x 152 mm (4 x 6 inches)
Labels Letter: 216 x 279 mm (8.5 x 11 inches)
A4: 210 x 297 mm
Custom 102 x 152 mm up to 216 x 356 mm (4 x 6 inches up to 8.5 x 14
inches)
Print margin specifications
Top (leading edge) Bottom (trailing
edge)
Left and Right
margins
U.S. Letter
U.S. Legal
A4
Photo media
1.8 mm (0.07 inches) 2 mm (0.12 inches) 2 mm (0.12 inches)
U.S. Executive
B5
A5
Cards
1.8 mm (0.07 inches) 6 mm (0.24 inches) 2 mm (0.12 inches)
Envelopes 16.5 mm (0.65
inches)
16.5 mm (0.66
inches)
3.3 mm (0.13 inches)
Print specifications
• Resolution: 1200 x 1200 dpi black, 4800 optimized dpi color or 6 ink
• Method: drop-on-demand thermal inkjet
• Language: Lightweight Imaging Device Interface Language (LIDIL)
• Print speed varies according to the complexity of the document
(continued)
Print specifications 267
Copy specifications
• Digital image processing
• Up to 100 copies from original (varies by model)
• Digital zoom: from 25 to 400% (varies by model)
• Fit to page, pre-scan
• Copy speeds vary according to the complexity of the document
Mode Type Scan resolution
(dpi)1
Best Black up to 600 x 1200
Color up to 600 x 1200
Normal Black up to 300 x 300
Color up to 300 x 300
Fast Black up to 300 x 300
Color up to 300 x 300

Try clearing all paper from all carriages (Top,Rear, Front, etc. then reinserting proper amounts. Even the smallest piece of paper can cause a jam. Here is a user manual in case you don't have one you can get it here: http://h10032.www1.hp.com/ctg/Manual/c00844812.pdf

This is a PDF and it is searchable and easy to navigate (Red lettering will take you to that section), so you will need Adobe Acrobat Reader (if you don't already have it you can get free here:
http://get.adobe.com/reader/
Also, once you have done all you can turn the printer off for a moment then turn it back on.
Hope this helps. Good luck
If this helps you resolve your problem, please
consider giving me a good rating and a quick thanks
or good job.It will help me as well Thank you.

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Canon ir4570 always jam at fuser


To properly solve the jam, you would have to start taking apart the machine, take the fuser out and inspect the paper path, a service manual would be helpful as the machines paper path in most cases is very complex, there are alot of moving parts in the path.

there is possibly a small piece of paper in the path, stuck in a gear or something similar, or a part is out of place or there is something in the path that doesn't belong there.

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1 Answer

The "Paper Jam" light on my Sharp AL-1631 copier stays on


The paper detector on the fixing units have a history of going bad. The fixing unit is the hot roller above the drum inside the right door on the top. As the copy comes thru the rollers the paper hits a plastic lever that is spring loaded and located in the middle of the fixing unit. The sensor is all the way to the right side of the fixing assembly. If you move the lever in the middle you'll see a piece of plastic moving on the right, that piece comes out of the sensor and if can't reset the jam, that piece may not be resetting itself back inside the sensor. This is difficult to try to explain.
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